RealSelf Reviews 334

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I booked this company to make an important delivery of a motorbike as I was due to go touring in euroope The order was cancelled by them even though I had paid in full, they said the bike was... See more

Company replied

Rated 4 out of 5 stars

I would give RealSelf 5 stars because it’s been INSTRUMENTAL in my cosmetic surgery journey! It’s informed my research and given me a sense of community! I just wish we could edit posts for typ... See more

Company replied

Rated 5 out of 5 stars

Real Self is accurate. These reviews come from fellow cosmetic patients. Some of us have had re-construction after disfiguring accidents, and our treatments are not frivolous. Others want to look as j... See more

Company replied

Rated 4 out of 5 stars

RealSelf is a vital source for me when looking into plastic surgery and cosmetic procedures. My only complaint is I wish the site was a little more user-friendly. When reading reviews and going back t... See more

Company replied

Company details

  1. Review Site

Written by the company

RealSelf is the largest, most trusted online resource for people wanting to learn about plastic surgery and other cosmetic procedures—and connect with top doctors and aesthetic providers. Wherever you are on your aesthetic journey, we’re here to guide and empower you along the way.


Contact info

3.6

Average

TrustScore 3.5 out of 5

334 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I have trusted Realself for its…

I have trusted Realself for its informative and unbiased reviews for many years. It's great to be able to get personalized answers!

22 February 2024
Unprompted review
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Reply from RealSelf

Hi Shere! Thank you so much for your kind review! We are thrilled to hear that you were able to find helpful information to support your cosmetic procedure journey. Thank you for being a member of our community.

Rated 1 out of 5 stars

Don't trust this site!

Don’t trust this site! They don’t allow many negative reviews and censor all reviews. They are very biased in favor of the procedure and the physicians. There are WAY more complications with these procedures than reported on this site!

6 February 2024
Unprompted review
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Reply from RealSelf

Hello Linda,

Thank you for sharing your concerns. We understand the importance of every review in our community's search for providers and procedures. Both positive and negative reviews are welcome on our site.

Reviews are only taken down if they violate our Terms of Service or if the reviewer requests removal.

We hope this clarifies matters. Should you need further assistance, please don't hesitate to contact our support team at contactus@realself.com.

Rated 5 out of 5 stars

Would recommend realself to anyone and everyone!

I used RealSelf to find a surgeon for an issue that has caused me much pain and insecurity from a young age. I was contacted immediately and set up with a consultation with an incredible surgeon in my area. Within 3 weeks of me contacting realself, I had my surgery date. I’m 3 weeks post op and I could not recommend RealSelf and the top notch doctors they have on their website enough. Would recommend to anyone and everyone for such an easy progress.

18 December 2023
Unprompted review
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Reply from RealSelf

Hi Sarah! Thank you so much for allowing us to support you on your cosmetic procedure journey! We are so excited to hear your recovery is going well. Thanks for being a part of our community.

Rated 5 out of 5 stars

2 successful surgeries and 1 more planned!

I’ve had 2 surgeries that are on the site, and I’m considering one more. RealSelf makes it easy to find the best, most credible doctors; to decide on whether a procedure is worth it; and to set realistic expectations for results. I’m so grateful to RealSelf!!!

5 January 2024
Unprompted review
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Reply from RealSelf

Wow! It's so great to hear that you were able to use the site to research your procedures and doctors. We are honored to have been part of your journey, Rebecca. Thank you for the very kind review.

Rated 5 out of 5 stars

Being able to write a review and also…

Being able to write a review and also post pictures of the results from my surgery is great because it allows other people to see the great work that this physician can do.

10 October 2023
Unprompted review
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Reply from RealSelf

We appreciate you sharing your review with our community! It will definitely be helpful for members who are researching procedures and providers.

Rated 5 out of 5 stars

This app and website has helped me…

This app and website has helped me research the procedure and surgeon before I had my own procedure. Now that I am recovering it is helping me look at others journeys to know what to expect.

15 December 2023
Unprompted review
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Reply from RealSelf

Thank you for the amazing review, Kierra! We're so thankful to have been a part of your journey from research to post-op. We wish you a quick and easy recovery!

Rated 5 out of 5 stars

Responsive doctors

Responsive doctors and a vast inventory of questions from other people, you will most likely find the answers you are looking for here.

15 November 2023
Unprompted review
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Reply from RealSelf

Hi Raz! We are so glad to hear that you were able to find helpful answers from the doctors who use RealSelf. Thanks for being a member of the RealSelf community.

Rated 5 out of 5 stars

Real Doctors for your health needs.

They answers your questions real and quick🥰

16 January 2024
Unprompted review
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Reply from RealSelf

Thanks so much for the kind feedback, Aileen! We're happy to hear that you found the answers you needed quickly. Thank you for being a member of the RealSelf community!

Rated 5 out of 5 stars

The best way to contact a doctor's office!

It was so easy to get information and an appointment with the doctors I contacted through RealSelf using a customer care specialist who reached out to me to schedule a time to call. The specialist contacted the doctors on my behalf, then placed me on the call to get the information I needed. I did not realize that RealSelf had this service and I would not schedule a consultation any other way in the future. It was so easy and quick to contact several doctors at once.

3 January 2024
Unprompted review
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Reply from RealSelf

Hi Leah! Thank you for allowing us to connect you directly with the providers that you were interested in. We love making the cosmetic procedure process easier, from start to finish. We appreciate you sharing your RealSelf experience.

Rated 5 out of 5 stars

A rare source for information

I have always had awkward skin issues and I really appreciate that Realself is a place where you can research and share experiences about problems and solutions that are too sensitive for almost any other website. I have definitely benefited from reading reviews and seeing photos of other patients’ experiences, and I am glad that I have been able to contribute my own reviews for those that come along after me.

1 December 2023
Unprompted review
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Reply from RealSelf

We are happy to hear that you found our site helpful while researching treatment options. We appreciate you sharing your own personal experience to provide our community with even more helpful resources. Thanks for being a part of RealSelf!

Rated 4 out of 5 stars

I was put at easy felt confidence at…

I was put at easy felt confidence at what I had to say no judgment. I am still looking for a Dr closer to home. Seam impossible at this point but hopefully that a Dr will see me

2 January 2024
Unprompted review
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Reply from RealSelf

Hi Darcie! Thank you for sharing your experience. Please reach out to contactus@realself.com if we can assist you further with finding a doctor in your area. We would be happy to help!

Rated 5 out of 5 stars

I got answers from several different…

I got answers from several different surgeons and very happy with their knowledge and advice.

12 December 2023
Unprompted review
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Reply from RealSelf

We are so happy to hear that you received helpful opinions from the doctors. Thank you for being a member of our community!

Rated 5 out of 5 stars

The RealSelf Community

The RealSelf community shared their experiences in order to assist others who are considering a medical procedure or need emotional assistance in recovering from an experience where they can benefit from the input of patients and professionals. The members of the community are here to provide support, encouragement, and direction that assists others in having a positive experience. I have shared and learned from being a member of this community and look forward to continuing to be a member of RealSelf.

5 January 2024
Unprompted review
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Reply from RealSelf

We love our community and are happy to hear that it has been a safe and supportive place for you during your cosmetic procedure journey. Thanks for sharing your experience and for being a member of our amazing community!

Rated 5 out of 5 stars

Great advice from experienced…

Great advice from experienced professionals! I wanted a second and 3rd opinion on my results but paying $200+ for a 15 minute consult and waiting up to 5 months or more to get it was just frustrating. I decided to post my question instead in hopes to get any type of answer I could look into further. I was very surprised to get several responses from very experienced specialists. Much better and quicker than paying and waiting for an in person consult! I received several suggestions and answers to take back to ng doctor when I inquire about a revision. I feel like I could say I received other opinions and this is what they said and assess his response.
I had problems getting my photos posted along with my question. Only 1 photo posted. I used the chat feature and got immediate help and my photos were uploaded right away after emailing them. I wish there was an option to post more than just 6 photos. I will use this again and again for any kind of treatment or procedure, it’s a great resource!

21 December 2023
Unprompted review
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Reply from RealSelf

Thank you so much for this incredibly kind review. We're so happy to hear that our “Ask A Doctor” feature was helpful to you! It’s great to hear that you were able to receive the feedback that you needed to continue your journey with confidence.

Rated 1 out of 5 stars

I left a negative 1 star review for Dr

I left a negative 1 star review for Dr. Nima Shemirani, a doctor with a five star rating. RealSelf moved my review to the very last review.

Realself, is how I found Dr. nima and why I chose Dr. Nima. I regret this decision. I don’t feel I received the level of care I paid for or the level of care advertised to me. I have reason to believe RealSelf is helping Dr. Nima manipulate his image by removing negative reviews or moving them behind all positive reviews. It’s not fair.

10 November 2023
Unprompted review
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Reply from RealSelf

Hello Tammy. Thank you for sharing your concerns. We can assure you that doctors cannot request to arrange reviews in any certain order. We absolutely understand how important it is for our community to be able to read all reviews, positive, negative or neutral.

On the doctors profile page, you can sort reviews by “Featured”, “Highest Rating”, “Lowest Rating”, or “Recent”. If you select “Lowest Rating”, your review is currently the first one listed. It is the second review listed under “Recent”. We hope this helps, but if we can assist you further, please reach out to our support team (contactus@realself.com).

Rated 5 out of 5 stars

My first time at the clinic

My first time at the clinic, and first time receiving any time of facial treatment. I would recommend Skin Southwest to anyone and everyone. Pradnya Apte was professional and friendly and I was extremely happy with the results from my treatment.

11 September 2023
Unprompted review
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Reply from RealSelf

Hi Emily! We are so happy to hear that you had a great experience with your facial treatment. Thank you for using RealSelf to research your provider!

Rated 5 out of 5 stars

Guidance

I always look on Real Self to provide what authentic doctors have to say about a particular issue , everyone is very helpful and understands exactly what I am searching for and guides me accordingly.

4 October 2023
Unprompted review
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Reply from RealSelf

Thanks so much for the kind review, Rita! We're happy to hear that the site and our team have been helpful while researching your procedures.

Rated 5 out of 5 stars

Help connect you with doctors

I received a call from a RealSelf employee after submitting consultation request messages online, who connected me directly to doctor offices back-to-back and they were able to schedule me for consultations.

28 September 2023
Unprompted review
RealSelf logo

Reply from RealSelf

Hi Ryan! Our team was so happy to hear your feedback. Thank you for allowing us to help you connect with the offices and to schedule your consultations. We are grateful to be a part of your journey!

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