Real Agency Reviews 

40
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Solid, large-scale partnership for 4+ years. Helped to revamp a (rather poorly) developed e-commerce site for us and and support us with Magento 2 upgrade. With such a large site there were always goi... See more

Rated 5 out of 5 stars

After being burnt by other dev companies media Lounge are a breath of fresh air, always there to help and advise. They built our site to an unrivalled standard. Not the cheapest but worth every penn... See more

Rated 5 out of 5 stars

Been with Real Agency (Media Lounge in the early days) for more than 8 years. They completely redesigned our Magento website and have managed us through many upgrades. Always helpful and manage to exp... See more

Rated 5 out of 5 stars

We've worked with Real Agency for a number of years spanning their Media Lounge era too and we've always found them to be extremely helpful, friendly and knowledgeable. No question is too big or too... See more

Company details

  1. e-Commerce Agency
  2. also in
  3. e-Commerce Service
  4. e-Commerce Solution Provider

Written by the company

Real Agency is an eCommerce design and development agency and work best with highly motivated online retailers looking to increase revenue through improved conversion on either Shopify, Magento, BigCommerce, or Adobe Commerce. From new store builds and migrations to ongoing optimisation and support, we're focused one thing - conversion.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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4.7

All reviews

(40)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are working together with…

We are working together with medialounge for many years and these guys are doing a really great job. They feel very responsible and their staff is highly skilled.

Highly recommended if you are looking for a web development agency.

14 April 2018
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air

After being burnt by other dev companies media Lounge are a breath of fresh air, always there to help and advise. They built our site to an unrivalled standard.
Not the cheapest but worth every penny for peace of mind and functionality.
We get on really well with the team (lets face it, its not hard with these guys) and we continue to grow and develop our business with them.

30 August 2017
Unprompted review
Rated 5 out of 5 stars

Media Lounge review

Super-responsive support! They cut out the faff and unnecessary back and fourth and only ask intelligent questions to resolve issues that we may be experiencing. Very impressed to date.

27 January 2017
Unprompted review
Rated 5 out of 5 stars

Extremely knowledgeable & helpful.

We have used Media Lounge to support our Magento e-commerce website since 2011. Their support service is second to none and Mike in particular is extremely knowledgeable and helpful.

Having the right partner is crucial and we would thoroughly recommend them.

Bridgette & David Horrocks
The Glove Store Ltd

4 September 2016
Unprompted review
Rated 5 out of 5 stars

Reliable, smart and friendly

We've had a great experience working with Media Lounge to build our ecommerce site. The team has outstanding technical and design expertise and have been a pleasure to work with.

Dom DeVetta, Shay & Blue

31 August 2016
Unprompted review
Rated 5 out of 5 stars

First class service all the way!

After first approaching Media lounge to design and develop our new site.
From the first telephone conversation with Adam, we knew that we had approached the right team to design our new site, Adam's knowledge and expertise came through instantly, we knew that we wasn't going to just get an out of the box website or a template like 90% of sites out there, we knew that it was going to be build professionally and to the exact specifications that we wanted. Our site gradually came together and after us being very particular and working together at getting it exactly right when it was all finished we got a fantastic vibrant new website.
We have now been with the guys at Medial lounge for nearly two years and are constantly expanding our site and adding more exciting additions to it, one being the most recent is Ben got our site to be mobile friendly with a our new responsive template design and new blog.
The IT support is second to none Mike really knows what he's talking about, he has recently seamlessly moved our site with a server upgrade, as we have a vast amount of products the upgrade has made a huge difference to our sites performance
What is also great is from day one our site was SEO friendly and having the recent responsive template and server upgrade and made a huge difference in our rankings over recent month.
So to close would I recommend Media lounge, most definitely, if you just want a website that the same a s most out there then go buy a template, BUT if you want to have a website developed from the ground up and be able to have everything that you want in a website and more then speak to these guys first!

18 June 2015
Rated 5 out of 5 stars

More than I've expected!

Needed an ecommerce site and found media lounge through google, I spoke with Andy who arranged to see us on short notice and we had a proposal with a very fair quote in comparison with other companies. We needed the site quickly and they delivered to our deadline with great graphics and design. Very helpful with any queries we had and other technical support too! They also showed us ways we can imporve our business and they genuinely wanted to help us grow our business. Really lovely guys have been a pleasure dealing with them and working with them as a team! They were a great investment. Thank you!

13 December 2014
Rated 5 out of 5 stars

The best magento development team ever!

In order to provide the most convenient design and development solutions to our valued clients, we usually refer Media Lounge to them. Being one of the successful web design and development agencies for Magento projects, Media Lounge has never let its customers down. The team always comes out with the most efficient design solution; thus, making customers happy and satisfied. One of the best things about Media Lounge is that they use the latest development techniques in all their projects.

27 October 2014
Rated 5 out of 5 stars

A brilliant team to work with

We have worked with Media Lounge for 6 years and have always been very happy with their work and continued support for our website. This is now our 2nd website from them and each time we develop our site our customer reaction is fantastic and sales have increased each time. Really like the support guys as nothing is too much trouble. We look forward to working with them on future development and other projects.

22 October 2014
Rated 5 out of 5 stars

A superb company to work with

If you are looking for a web design company that is happy to go that extra mile, i would highly recommend Media Lounge. If you are like me and words like 'DNS' 'or CHRON' are another language to you, then you have found the right company, they appreciate not every one grasps the in and outs of how everything works in a website, so everything is explained to you easily and clearly. On top of this they build websites that not only look inspiring, but more importantly covert browsers to buyers at an incredibly impressive rate. Our's jumped from a fairly industry average at 2% to 6% - overnight.

8 October 2014
Unprompted review
Rated 5 out of 5 stars

Support when you need it most.

Media Lounge built my website 3 years ago and I have always been very pleased with the knowledge and support they have provided over this time. Starting a e-commerce business with no knowledge of how to populate a website, understand the system and market the business via SEO requires guidance. Which they have provided every step of the way. If ever am unsure of something I contact them and am assisted with their vast knowledge or pointed in the right direction. I never feel unsupported and know they are only an email away, my emails are always acknowledge and my concerns/queries are treated with respect. I always feel they are doing their best by me which is reassuring .

1 October 2014
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Media Lounge came to my rescue when i was let down by other web design companies, not once, not twice, but three times! Media Lounge were quick to pick up from the mess other companies had left behind, and in no time at all had my website looking exactly how i originally wanted it to. I wish i had found them from the start, as i would have saved myself a whole lot of time and stress. A valuable lesson learned!

Thank you so much Media Lounge

16 August 2014
Rated 5 out of 5 stars

Amazing design work delivered on time

We used Media Lounge for design and branding work for our Magento store. The quality of the design was amazing - far better than we imagined it would be! Communication was great and I was kept up to date as the project went along. All amends were worked on quickly and we had everything we needed at the end. We will use Media Lounge again and can't rate them highly enough.

16 April 2014
Rated 5 out of 5 stars

A cut above the rest, standout company

I have been working with media lounge for the past three years. I have found their work superb. I would highly recommend their services. All of the team are very approachable and always respond very promptly. A true pleasure to work with.

15 April 2014
Rated 5 out of 5 stars

Great professional service

I've worked with a lot of developers over the years, both as a customer and provider, Media Lounge are one of the best I've worked with. Professional and happy to help with advice and experience.

15 April 2014

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