Readingglassbooks Reviews 344

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and helpfulness, often highlighting their caring approach and commitment to understanding individual needs. Many people appreciate the excellent customer service, noting the team's patience, efficiency, and ability to guide them through various processes. The product and overall service are frequently described as outstanding, with consumers feeling well-supported and satisfied with the outcomes. However, some customers also noted issues with communication, mentioning that they sometimes only heard from representatives when new packages were being offered. A few people were dissatisfied with the progress of their books, feeling that initial promises of sales were not met, and some experienced delays without clear explanations.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Service

Customers had positive experiences with service. Many reviewers expressed satisfaction, highlighting the... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the polite, professional,... See more

Product

Consumers find the product to be positive. They consistently praise the professionalism and knowledge of the... See more

Retail

People report positive experiences with retail. Customers are enjoying working with the company to promote... See more

Based on these reviews

Rated 5 out of 5 stars

So far, I have been impressed with my salesperson, Cameron Reed. This is a Veteran-owned business, and I am a Veteran. Supposedly, my book, "Prophetic Redemption" will be placed in the window at two... See more

Rated 5 out of 5 stars

Kent Garcia, is an extremely caring representative of your organization. He is our main contact. His helpful guidance is very valuable to us in promoting our book. He truly explores ways to get read... See more

Rated 5 out of 5 stars

Brad is my representative at Reading Glass Books. He is terrific, fun, professional, creative, and most of all caring. He truly seems very dedicated to getting my books into your bookstores and making... See more

Company replied

Rated 5 out of 5 stars

Persistence matters. Readingglass books kept calling me and finally I felt that this particular dealer had my best interest in mind. Additionally, my book was written in southern New Jersey for the re... See more


Company details

  1. Book Publisher

Written by the company

The Reading Glass Books is your local bookstore with a heart and now an emerging self-publishing house. We believe that each book is an experience, and we take that into heart as we celebrate both writers and readers manifested on our bookshelves—becoming part of everyone’s reading journey since 2020.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
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1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reading Glass Books/Prophetic Redemption

So far, I have been impressed with my salesperson, Cameron Reed. This is a Veteran-owned business, and I am a Veteran. Supposedly, my book, "Prophetic Redemption" will be placed in the window at two locations in New Jersey. Cameron ensures me that he will keep me posted with pictures and/or video of my book placement. At this time, I rate the process with five stars, but will continue to monitor success versus cost.

17 April 2026
Rated 5 out of 5 stars

Great Help for This Author

Reading Glass Books has proven very helpful to this author by providing space to sell and market my book, and by helping me engage consumers and professionals alike at major book fairs and through online marketing.

11 March 2026
Rated 5 out of 5 stars

Nothing in Life is Free

I have been working with this team for about a year. Like any other investment you get what you pay for and I have invested a lot in them to help me take my titles to the next level. I will be participating in having my books on their shelves and webstore, the London Book Expo, social media support, book signing event at their store, and most recently Query letters to traditional publishing houses. Are these services free? No, but neither is their time. They offer flexible payment plans and are passionate about the success of their authors. Looking forward to 2026 and how they can help me reach my goals.

24 February 2026
Unprompted review
Rated 2 out of 5 stars

Spoke with Elle and she transferred me…

Spoke with Elle and she transferred me to another person that wanted to blame a computer "glitch" for the reason my book order was delayed. That person did not explain why a delay is taking place to my satisfaction but kept referring to a computer failure and did not seem to be confident in her answer.

13 February 2026
Rated 5 out of 5 stars

Persistence matters

Persistence matters. Readingglass books kept calling me and finally I felt that this particular dealer had my best interest in mind. Additionally, my book was written in southern New Jersey for the residents of Southern New Jersey and I felt that that area was the best place to market it. My sales dealer worked out a flexible plan for my situation and we have developed a relationship of trust. That means everything.

27 January 2026

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