RAW DENIM // OUTLET Reviews 

3,269
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, fantastic product quality, and exceptionally fast delivery times that make online shopping a pleasant and reliable experience. Many buyers note how simple the digital store is to navigate, ensuring that they can quickly discover comfortable clothing items that fit their needs perfectly. Though some reviewers experienced frustrating issues with incorrect items arriving, delayed shipments, or unexpected sizing discrepancies across their purchases. A few customers also noted concerns regarding cheap material quality, doubtful product authenticity, or having to pay extra postage costs for returns.

What people talk about most

Product

People report positive experiences with product, often highlighting the great prices, comfortable fits, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt and speedy arrivals that... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the fantastic materials, great fit, and... See more

Price

Consumers find price to be a major highlight, consistently praising the exceptional value and affordable... See more

Order

Customers consistently note mixed experiences with order processes, as many reviewers highlight fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What do you mean, why does every retail outlet call it a wonderful experience. All I did was order a couple pairs of denim jeans. Unfortunately they did not suit so I returned them, I would not call... See more

Rated 4 out of 5 stars

Had these jeans b4, fit well and worn well. Quick service and delivery. The only small query, they are all same size waste and length, just different colours, but when I tried them on, they are all sl... See more

Rated 5 out of 5 stars

First time I've ordered clothing on line,I've tried to find camo in high street retailers but had no luck to find what I wanted to suit me by price and quality, so I bit the bullet as the cost of the... See more

Rated 5 out of 5 stars

I bought these for my husband who was convelessing from illness and unable to wear normal jeans. These were soft and comfortable and made him feel more normal being able to were something more like h... See more


Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store
  5. Jeans Shop
  6. Outlet Mall
  7. Streetwear Store

Written by the company

Raw Denim is a contemporary outlet for urban living. Remixing core and cutting edge to create unique looks that inspires the style literate. We stock brands for now, where the quality always cuts it - design, wash, finish – every unique, no-nonsense, g...

Raw Denim // Outlet Store

Written by the company

Raw Denim // Outlet Store - Free UK Delivery On All Orders
Get fast and free UK delivery on all your order
Raw Denim // Outlet Store - Get 10% Off Your Next Order
Leave a review and get 10% off your next order!
Raw Denim // Outlet Store - Exclusive Prices For Men's Athleisure Clothing
Don't miss our huge clearance sale, T-shirts starting at only £6.99, Mens denim from only £13.99

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,269)

266 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought these for my husband who was…

I bought these for my husband who was convelessing from illness and unable to wear normal jeans. These were soft and comfortable and made him feel more normal being able to were something more like his everyday cloths.

2 February 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Chinos I bought was just far too tight on the legs ... It didn't say slim fit .. Not worth sending back for the price I paid . Will give the to the charity shop.

30 January 2026
Rated 4 out of 5 stars

Good prices, fast delivery. Their belts are good.

*UPDATED REVIEW DUE TO SATISFACTORY RESOLUTION*

To review Raw Denim's product offering itself, they have a nice range of products at decent prices. I particularly like their "material belts" where there are no pre-cut holes and instead it goes through a tight woven material to allow you to adjust the belt size to exactly what size you want.

Orders are dispatched and arrive quickly. Customer support replies fast.

**OLD REVIEW BELOW FOR TRANSPARENCY** (Note that, since the below review was published, I was contacted by someone else at Raw Denim and they sorted out my issue succesfully. For personal opinion's sake, I would still order from this company in the future as they do have nice belts at good prices.)

OLD REVIEW:
Ordered a belt from this company via eBay. Item arrived and, at first, all was good. However, after only 4 months of use, part of the buckle loop fell of (leaving frayed scruffy edges behind as well), meaning I could no longer use the belt. I contacted Raw Denim, asking for a refund as, under the Consumer Rights Act 2015, the merchant is deemed automatically responsible for any defects within the first 6 months of purchase, with the burden to prove otherwise laying on them, and that a belt falling apart after only four months is neither fit for purpose, nor of reasonable quality, two things required by the Act.

However, the merchant continuously kept responding to my messages repeating their internal policy - "We don't accept returns after 30 days and only offer a warranty for 30 days". Despite me trying multiple times to explain to them that their internal policies DO NOT override the Consumer Rights Act Law protections in the UK, they just kept repeating their internal policy and refusing to engage in any form of conversation about a replacement/repair/refund as they are required to do so by law.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Misleading product description and poor customer service

I ordered a pair of jeans advertised on the website as “slim skinny fit”. What I received was clearly “super skinny fit”, which is a materially different cut and does not match the product description.
I raised this with customer service, explaining that my purchase was based on the description, not an internal item code. Despite multiple emails, they repeatedly dismissed this and insisted the item was “as per order” because the style number matched, which is irrelevant to the consumer.
They refused to acknowledge the misdescription and insisted I return the item at my own expense, treating it as a change-of-mind return rather than an item not as described, which is contrary to UK consumer law.
Very disappointing experience. Poor understanding of consumer rights and unwillingness to resolve a straightforward issue fairly. I would not shop here again nor would I recommend it to anyone.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

I've been wanting a pair of dungarees…

I've been wanting a pair of dungarees for ever.

I Googled the product and clicked on the website for Raw Denim.

They arrived the very next day.

Beautifully loose and contemporary styling and fit perfectly.

A really nice weight & colour to....

7 January 2026
Rated 5 out of 5 stars

First time I've ordered clothing on…

First time I've ordered clothing on line,I've tried to find camo in high street retailers but had no luck to find what I wanted to suit me by price and quality, so I bit the bullet as the cost of the item was good so I ordered and surprise I got the correct size and the quality was better than what I expected and fits me perfectly,I will order other items in the other patterns and colour.however the only niggle I have was a small hole in the left pocket lining had a small hole which was soted with a bit of sticking. Definitely would recommend well done Raw denim.

12 January 2026
Rated 2 out of 5 stars

Poor service ordered twice and got told…

Poor service ordered twice and got told been dispatched then told it been cancelled

4 January 2026
RAW DENIM // OUTLET logo

Reply from RAW DENIM // OUTLET

Hi,

Thank you for your feedback.

We are extremely sorry that you have experienced an issue.

Our customer support team will be in touch with you to help resolve this.

Kind regards,
RAW DENIM

Rated 1 out of 5 stars

Wrong!

Ordered khaki and got light stone.
Ordered black and got navy blue.
Order #1000075995

10 January 2026
RAW DENIM // OUTLET logo

Reply from RAW DENIM // OUTLET

Hi,

Thank you for your feedback.

We are extremely sorry that you have experienced an issue.

Our customer support team will be in touch with you to help resolve this.

Kind regards,
RAW DENIM

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look