Mittsu Japanese Tiles Reviews 84

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent products and service Apart from phenomenal tiles, we were surprised by the quick and responsive customer support. We were also lucky, to receive the tiles via DHL express shipping, much... See more

Company replied

Rated 5 out of 5 stars

My wife are I are delighted with these tiles and our family bathroom. We honestly can’t thank Ian enough. There are similar looking tiles on the market so its hard to know if the investment is worthw... See more

Company replied

Rated 5 out of 5 stars

Extremely beautiful tiles. Ian was very helpful and the delivery had no broken tiles and was fast. Noting, absolutely nothing negative to say. We are more than happy with the result and will probably... See more

Company replied

Rated 5 out of 5 stars

We bought our bathroom tiles from Raven and are super happy with the whole purchase experience from sample ordering to delivery of the final order. The tiles are beautiful and make our bathrooms look... See more

Company replied

Company details

  1. Tile Store

Written by the company

Craftsmanship, heritage, and timeless elegance define every Mittsu Japanese tile. Since 2015, we have specialised in bringing the finest artisanal tiles from Japan to architects, interior designers, and discerning homeowners across Europe. Each tile is created by master ceramicists who work with time honoured techniques, natural clays, and carefully developed glazes that reflect centuries of Japanese artistry. We hold stock in the United Kingdom, Germany, Dubai, and Japan, which allows us to offer fast and reliable delivery throughout the UK and EU. Many of our most sought after ranges are available for immediate dispatch, while our Japan stocked lines can be ordered with no minimum quantity. This gives designers complete freedom to specify exactly what their project requires without compromising on authenticity or quality. Samples are available on request and are prepared with care so that you can assess colour, texture, and finish before placing an order. Every tile we supply is genuine and made in Japan, and we work closely with more than twenty leading kilns to ensure trusted production, consistent standards, and dependable supply. Whether you are designing a feature wall, a luxury bathroom, or a hospitality space, our tiles bring refinement, depth, and a quiet sense of elegance to every project.


Contact info

4.8

Excellent

TrustScore 5 out of 5

84 reviews

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Rated 5 out of 5 stars

Fast delivery of samples

My order of samples went very smoothly. The delivery to Sweden was fast, and it was easy to pay with PayPal. Also, the different tiles were very beautiful and met my expectations! There will be an order as soon as I can choose between all the nice examples.

3 June 2023
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Reply from Mittsu Japanese Tiles

We look forward to your final selection!

Rated 5 out of 5 stars

Great Japanese Tiles Shop

Seller was most helpful explaining the ordering process. I ordered some sample tiles which arrived within a few working days. Beautiful tiles and excellent service. Will order again

20 May 2023
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Reply from Mittsu Japanese Tiles

Thank you Patrick

Rated 5 out of 5 stars

Elegant and unique Japanese tiles

Raven offers elegant and unique Japanese tiles. Their shapes, colours and textures are inspiring, as is the company's philosophy. Raven's commitment to quality and exceptional service make it an excellent choice for interior designers or anyone looking to add a simple, modern touch to their projects.

20 April 2023
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Reply from Mittsu Japanese Tiles

Thank you for your kind words.

Rated 5 out of 5 stars

Tile samples

Ordered some tile samples online which were delivered promptly and well packaged.

3 April 2023
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Reply from Mittsu Japanese Tiles

We hope they help you with your project Robert!

Rated 5 out of 5 stars

👍👍👍

very quick delivery, friendly service

20 March 2023
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Reply from Mittsu Japanese Tiles

Thank you Florian, we look forward to seeing what you do with the tiles!

Rated 5 out of 5 stars

Beautiful tiles and fast delivery

Beautiful tiles and fast delivery, though quite costly.
Fast communication. All good

27 January 2023
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Reply from Mittsu Japanese Tiles

Thank you Julian! I hope you will agree that the quality of the tiles is well worth the extra cost :)

Rated 5 out of 5 stars

Fast communication and wonderful…

Fast communication and wonderful products. If you're looking for something truly unique, you've come to the right place!

Daro Design Studio

14 November 2022
Unprompted review
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Reply from Mittsu Japanese Tiles

Thank you Robbert, we are really looking forward to seeing what you will do with these tiles!

Rated 5 out of 5 stars

Green Tiles at the Sloane Street Deli

I had a lovely experience with Raven Tiles and very happy with outcome of the counter featuring the Arcaico green tile at the Sloane Street Deli!

Thank you Raven!!

6 December 2021
Unprompted review
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Reply from Mittsu Japanese Tiles

Thank you Rawan. Great work at the Sloan Street Deli! It looks wonderful!

Rated 5 out of 5 stars

Stunning tiles and wonderful service

After a bathroom refurb last year where we had a feature wall of textured black tiles fitted, we were not impressed with how they looked 12 months later with the effects of limescale on the subtle texture, so we looked long and hard for a replacement.

To give inspiration we found 'The Local Project' channel on YouTube which featured incredible house developments in Australia with the most stunning finishes, especially in their kitchens and bathrooms....and one particular episode featured the INAX tiles, produced in Japan who are world leaders in the manufacture of tiles, having mastered their craft over hundreds of years - we fell in love with the Yuki tiles.

We then researched where we could source them and found the only supplier in the UK was Raven - from the very first interaction on their website we knew this company was top-draw (we have done a fair amount of house development over the years and know what quality products and service looks like).

The company director Ian, corresponded with me on numerous occasions with prompt and accurate responses to my questions - Re-assured that these were genuine INAX tiles (avoiding those cheap Chinese fakes) I ordered 5x boxes - these arrived in perfect condition within a couple of days.

The tiles were fitted and look absolutely stunning - we may not have a Local Project budget but we have our own mini wall of perfection at home.

Cheers Ian and your team at Raven - quality and service was spot on.

23 August 2022
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Reply from Mittsu Japanese Tiles

Thank you for your kind words!

Rated 5 out of 5 stars

Excellent product

Tiles are magnificent quality, better than any photos

20 August 2022
Unprompted review
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Reply from Mittsu Japanese Tiles

Thank you Louise! You are right about seeing them in your hand, the pictures just don't do them justice!

Rated 5 out of 5 stars

My wife are I are delighted with these…

My wife are I are delighted with these tiles and our family bathroom. We honestly can’t thank Ian enough. There are similar looking tiles on the market so its hard to know if the investment is worthwhile when you don’t deal with bathrooms and design and trying to picture the room before hand for us was challenging. Be assured the authenticity quality and individuality of these tiles shines through. We’re chuffed 😊

20 August 2022
Unprompted review
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Reply from Mittsu Japanese Tiles

Thank you for your kind words.

Rated 5 out of 5 stars

These tiles are amazing!

These tiles are amazing. We purchased the Izumo tiles and they have magically tranformed our bathroom to look like something out of a 5 star luxury hotel. The look and feel is incredibly authentic . I highly recommend Raven and Ian is a dream to work with!

19 August 2022
Unprompted review
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Reply from Mittsu Japanese Tiles

Thank you Edna, the Izumo are very special!

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