Rattan Hut Reviews 

We placed an order with Rattan Hut on 3rd April. We spent £1800 on outdoor seating and a table. The table was faulty and after almost 2 months and 12 phone calls and 7 emails later we still have no table to use. Rattan Hut do not respond to emails and say the same thing every time we call, we are tracking the items.
Terrible Service, bad quality of goods, I feel so very let down.

Great responses to any questions I had, great delivery and quick. Furniture is even better in person and is sturdy great quality, we love it!

the product is great. a huge amoutof packaging to dispose off took 2 tip runs in a suv with seats down. the issue was just the length of time between order and delivery and Rattan hut not really being in control of the courier. on the day of delivery i got messages saying it wasnt coming.

The furniture is great and no issues with self build as everything was there. The only issue was the delivery date was almost 2 months out which was no problem for me as I purchased over the winter. The delivery problems were already on the previous reviews and factored in when purchasing.

The furniture is excellent. It is straightforward to assemble but did come in loads of pieces so very Alan key intensive. Took a good few hours to put together but very pleased with end result. Looks exactly like the pictures and offers good value for money.

Great quality garden furniture set and fantastic deal too with the egg chair and cover included. Would highly recommend!

Cheltenham sofa set great quality, short delivery time - i was sceptical based on other reviews but we had an excellent service from rattan hut.

Its really good quality and the egg chair is divine to laze in.

Quick and friendly service.
Delivery was within 7 days and everything came well packaged. The Cheltenham set is a beaut!

Great set and delivery - arrived in 10 days as expected

Great furniture would highly recommend

We love our new set. Great quality. Good communication. It did take a little longer than the advertised 5-7 days to be delivered but after 2 and a half weeks we had our set and free gifts delivered.

Furniture quality is great however delivery and communication leaves quite a lot to be desired

very good company to deal with . excellent garden set - happy customer

From placing order to taking delivery was 4 weeks. For a bulky item this is a decent turn around. The items arrived on a pallet and were very well packaged. The egg chair and the cover arrived with the delivery. I ordered the set as a U shape config, I was really impressed that the cover for the sofa is also U shaped. Was expecting several covers as shown in the images on the website. This was a bonus as we don’t have to break the set apart to cover. The sofa is easy to assemble albeit there is a lot of components so takes a while. Very good quality items, build quality is good, cushions are decent, egg chair is also great. The cover set included as a gift does not include a cover for the egg chair, I ordered this after the sofa arrived and again this small order was delivered swiftly and all correct. Can’t fault any of the furniture or the service provided. Thanks rattan hut for the good experience!

We ordered an 8-seater outdoor sofa. It was fantastic value for money and we are really pleased with the quality.

I am very pleased with our 10 seater Cheltenham fire pit set. It has really helped us with having matching seating for our summer house and separate gazebo area and it looks great! It’s really good value for money with a lovely free egg chair and covers for all seating and fire pit. The service was brilliant, I couldn’t fault them at all.
I had some correspondence with Rattan Hut before placing my order, as I had a few questions. They were quick in getting back to me and very helpful, this supported me in making the right decision when placing my order. The delivery was straight forward, so all in all I am a happy customer. 😁

The furniture is lovely and easy to assemble the only reason for not giving 5 stars is for the delivery was just left outside on a pallet

We absolutely love our garden furniture. It took a really long time to get delivered but it's worth the wait.

Before I ordered I was able to chat to customer service. The furniture is very good quality and easy to assemble. It looks amazing in our new garden. We bought the Cheltenham 8 seater with fire pit table. Love the egg swing chair & covers that came free!!