RATstands Ltd Reviews 2

TrustScore 3.5 out of 5

3.4

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Company details

  1. Manufacturer

Written by the company

Designers & manufacturers of music stands, conductor stands, lighting, chairs & staging for musicians, performing arts venues & educational institutions.


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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 2 out of 5 stars

Excellent Stand but Very Poor Gig Bag

The Rat Jazz Stand is really excellent - being lightweight and easy to put up and take down. However the accompanying Gig Bag is very poor quality. Mine has been kept in the car and used only about 60 times to walk 100m (50m return trip to rehearsal room) carrying only the stand. However, three (of the four) canvas seams wherever strap attaches have come apart (in repairable). It such a shame that such a good main product is ruined by such a poor quality bag. Given the bag is not cheap (~£30 —UK) it should be much better quality.

4 May 2022
Unprompted review
RATstands Ltd logo

Reply from RATstands Ltd

Hi Peter, Thank you for taking the time to leave a review. We are pleased you're happy with your Jazz Stand but sorry to hear you have had some issues with your Gig Bag. We have recently brought out a newly designed bag for 2022 which has been improved from previous customer feedback.

Rated 5 out of 5 stars

Asked about purchasing z3 (ipad)

Asked about purchasing z3 (ipad) attachment to fit my jazz stand. Prompt reply, ordered it, and received the next day. Excellent service, and fitted new part within 5 minutes…easy peasy.

29 September 2021
Unprompted review
RATstands Ltd logo

Reply from RATstands Ltd

Thank you for your great feedback!

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