Ratiowatches Reviews 

158
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product quality and design, often highlighting excellent craftsmanship, durable materials, and precise movements. Many people note the watches feel premium despite their affordable price, consistently impressed by the outstanding value for money. Reviewers frequently commend the efficient delivery service, noting orders arrive quickly and are well-packaged. The overall experience, from purchase to wearing the watch, is described as excellent, leading many to highly recommend the company and plan future purchases.

What people talk about most

Product

People report positive experiences with the product, praising its quality, design, and value. Customers... See more

Quality

Customers had positive experiences with quality, often praising the watches as well-made, solid, and having... See more

Price

Clients share positive opinions on price, consistently highlighting the excellent price-quality ratio and... See more

Value for money

Reviewers consistently express high satisfaction with the value for money, often describing products as... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's the first time I buy a Ratio watch, and I recommend them 100%. The finish of the watch is perfect, exactly what I expected and much more. The weight of the watch is a perfect balance. The move... See more

Company replied

Rated 5 out of 5 stars

Excellent quality and service - 1000m Freediver watch with sapphire glass and stainless steel body, I wear it every day, under and above the water, without being afraid of scratches. Only about one we... See more

Company replied

Rated 5 out of 5 stars

Great watch for the price. I had the first Seiko dive watch in the late sixties and have been wearing a Rolex submariner 5513 for the last six years. Unfortunately it's going to auction as I can't jus... See more

Company replied

Rated 5 out of 5 stars

From purchase to delivery from Singapore was quick and arrived nicely packaged.I absolutely love my skysurfer automatic. Excellent quality and the deep blue is lovely to look at. I may need to change... See more

Company replied


Company details

  1. Review Site

Written by the company

Ratio Watches was started with one goal in mind – to bring you the best quality timepieces with aesthetic appeal at reasonable prices. We make no compromises on quality and materials – all our watches feature reliable, accurate movements, sapphire crystals and obsessive quality control. The watch world is already crowded with numerous brands, but what sets us apart is that we take no shortcuts when it comes to quality and design. And we price our timepieces reasonably without creating artificial value by inflating prices. The value of our watches are in the watches themselves – not in how they are priced and marketed. With this sincere belief, we bring you our first collection – Ratio FreeDiver Watches. Celebrating the extreme sport of FreeDiving, Ratio FreeDiver watches are raw, authentic, beautiful, free of frills – much like the sport itself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

158 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(158)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

I bough the Quartz Mint Green diver…

I bough the Quartz Mint Green diver 200m model & I can’t stress enough how happy I am with this watch !

I used to be purist (automatic only) - yet -
Quartz (I’ve learned since the PRX & the I.N.O.X pro diver, in my collection) is a fabulous piece of engineering & is perfect for “in a rush”.
So I’m so happy with the thinner model I bought!

To be honest - when the watch arrived I could hardly believe !! /-> it’s a
200 metre proof diver (with a screw down crown) !! (I didn’t see that upon purchase)
& now, more so -> I’m so utterly blown away by the price! (How did they do it??)

I had been looking for something like this since Rolex released the Pastel shades
&
This so ticks the box! The Mint Green at a 40mm dial is so perfect!

Thank you Ratio !
Excellent job!

1 March 2026
Unprompted review
Ratiowatches logo

Reply from Ratiowatches

Dear Philip,

We would like to extend our heartfelt thanks for taking the time to share your feedback with us. It brings us great joy to hear that you are so pleased with your recent purchase of the Quartz Mint Green Diver 200m model, and that it has exceeded your expectations.

We are truly delighted that the watch has impressed you, especially after your shift from being a purist of automatic watches to discovering the impressive capabilities of quartz models. We are thrilled to know that the thinner design and functionality of the watch have been the perfect fit for your needs, particularly when you are in a rush.

It’s especially gratifying to hear that the 200-meter water resistance and screw-down crown were an unexpected but pleasant surprise for you. We pride ourselves on delivering outstanding quality at a price that makes luxury accessible, and your kind words affirm our efforts to create something truly remarkable.

We are thrilled that our Mint Green diver with its 40mm dial has checked the box for you, particularly as you had been searching for something like this since the release of Rolex’s Pastel shades. We are incredibly proud of the watch and are so pleased it has found a place in your collection.

At Ratio, we are committed to delivering excellence in every aspect, from the products we offer to the service we provide. Your satisfaction is our top priority, and we cannot wait for the opportunity to serve you again in the future.

If you have any further questions or require assistance, please do not hesitate to contact us at contact@ratiowatches.com. We are always here and happy to assist you.

Best Regards,
Sally

Rated 1 out of 5 stars

No refund, no good...

I ordered a watch from Ratio back around Christmas time, set up the return - fair play to them they provided the shipping label for a free return - but it was delivered back to them on 2nd Feb and as of 6th March no refund and only automated replied to any emails I send to them that "they're busy and will get back soon" but no actual replies for over a month is rubbish.

I obviously have the right department as they replied about the return and send the returns label etc, but once they have the watch back nothing!

They state a No Hassle 60 Day Returns in their terms but can't trust that now.

If you really want a Ratio watch then never use their website, use CreationWatches or somewhere else that actually has a good customer service department and can be trusted.

Never buying a Ratio watch again and will send a new email to them every day until my refund is given...

2 February 2026
Unprompted review
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Reply from Ratiowatches

Dear Chris,

Thank you so much for sharing your valuable feedback with us. We truly appreciate the time you’ve taken to reach out.

We completely understand the frustration you’ve experienced with the delay in processing your refund after your return, and we sincerely apologize for the inconvenience caused. We want to assure you that we are actively addressing your concern. After a thorough investigation, we can confirm that our customer service team is already handling your case, and they are in the process of resolving it.

We value your business and your trust, and we’re committed to ensuring your experience with us is positive. If you need any further assistance or if there’s anything else we can do to help, please don’t hesitate to reach out directly to us at contact@ratiowatches.com. We are here to assist you.

Thank you once again for your understanding and patience.

Best regards,
Sophie

Rated 5 out of 5 stars

Got two good looking watches at a great…

Got two good looking watches at a great price and were shipped right away, received faster than expected.

15 February 2026
Unprompted review
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Reply from Ratiowatches

Dear Valued Customer,

We sincerely appreciate you taking the time to share your feedback with us.

We are truly delighted to know that you are happy with your two watches and that you found them stylish, well-priced, and worth your purchase. It is especially rewarding for us to hear that your order was shipped promptly and reached you even faster than you expected. Creating a smooth, reliable, and satisfying shopping experience for our customers is very important to us, so your kind words mean a great deal.

We remain committed to providing the same level of quality, value, and efficient service in every order, and we genuinely look forward to serving you again in the future. Should you ever have any questions or need any assistance, please feel free to contact us at contact@ratiowatches.com. We are always here to help and dedicated to your satisfaction.

Best wishes,
Sophie

Rated 1 out of 5 stars

Unreliable watch and bad support


I bought a brand new "Ratio II Professional" watch directly from Ratio.

The watch started losing time randomly.

Contacted them at their contact @ ratiowatches.com and reported the issue and then shipped the watch back to them for refund or a proper replacement within their 60 day warranty time frame.

After over 3 months of their excuses I still had no watch, no replacement and no refund.

Found the information for their top management online and contacted them. They fixed the issue and promised to fix the problem with their support.

Hopefully they will get better.

28 December 2025
Unprompted review
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Reply from Ratiowatches

Dear Customer,

We sincerely apologize for the inconvenience caused and understand your frustration. We are always ready to assist you and resolve any issues you may have. However, after reviewing the details provided in your review and matching them with the information available, we are unable to locate the exact order or your email ID, as the name provided only includes initials.

We would be more than happy to assist you in resolving this issue. Could you please get back to us either through this review or via our customer service email at contact@ratiowatches.com
with the order details? Once we have the necessary information, we will ensure that the concerns you're facing are addressed promptly and to your satisfaction.

We look forward to your response so that we can proceed with further action.

Thank you for your understanding.

Best Regards,
Lily C.
Customer Service Representative

Rated 5 out of 5 stars

Watch exceeds expectations

Watch exceeds expectations! I like the shape of the crystal, the applied indices, and the lume. Bracelet is quality as well (not stamped like Seiko). An applied logo would have been nice. Also, thank you for not putting screw locks on the pushers (as Rolex does with Daytona).

8 February 2026
Unprompted review
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Reply from Ratiowatches

Dear Rio,

We sincerely appreciate you taking the time to share such thoughtful and detailed feedback with us.

We are truly delighted to know that your watch has exceeded your expectations. It is especially rewarding for us to hear that you appreciated the shape of the crystal, the applied indices, the lume, and the overall quality of the bracelet. We put great care into every detail of our watches, so knowing that these elements stood out to you means a great deal to us.

We also truly value your honest suggestion regarding the applied logo. Feedback like yours is incredibly important to us, as it helps us continue refining our designs and improving the experience we offer to our customers.

It is equally wonderful to know that you appreciated our decision not to use screw locks on the pushers. We understand how important comfort, usability, and thoughtful design choices are to watch enthusiasts, and we are glad this detail added positively to your overall impression of the watch.

We remain committed to maintaining the highest standards in both our products and our service, and we genuinely look forward to serving you again in the future. Should you ever have any questions or need any assistance, please feel free to contact us at contact@ratiowatches.com. We are always happy to help.

Best wishes,
Sophie

Rated 5 out of 5 stars

Quality timepiece-rivals those costing two or three times as much

Pros- Have not had the watch off my wrist much since receiving it (which says a lot-I have a rather large watch collection- frequently rotating my top five favorites) Accuracy is spot on. Quality bracelet, stainless construction, mineral glass, self winding movement. I admit to favoring white faced watches-a minor comment-this one might benefit in the low light legibility department by making the hour and minute hands dark or black-the hour hand sometimes gets washed out against the white face in low light conditions. I will certainly consider Ratio for future purchases.
Con-a week after ordering, ran across it on Amazon for $28 less (includes free Prime shipping)

16 January 2026
Unprompted review
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Reply from Ratiowatches

Dear Tim,

We sincerely thank you for taking the time to share such a thoughtful and detailed review of your recent purchase with us.

We are truly delighted to know that the watch has earned such a valued place in your collection and that you have been wearing it so often since receiving it. Hearing this from someone with a large and frequently rotated watch collection means a great deal to us. We are especially pleased that you are happy with the watch’s accuracy, bracelet quality, stainless steel construction, mineral glass, and self-winding movement. Your appreciation of these features reassures us that our efforts to deliver quality and value are reaching our customers in the right way.

We also genuinely appreciate your constructive feedback regarding the low-light legibility of the hands against the white dial. We value observations like yours because they help us better understand the user experience and identify areas where we can continue improving our designs. We will certainly keep your comments in mind as we move forward.

Regarding your concern about finding the watch at a lower price on Amazon after placing your order, we completely understand how disappointing that can feel. We truly appreciate your honesty in bringing this to our attention. Feedback like this is important to us as we continuously review our pricing and overall customer experience across sales channels.

Above all, we are grateful for your support and for your willingness to consider us again for future purchases. We remain committed to providing products and service that meet your expectations and earn your trust.

If you ever have any questions or need any assistance, please feel free to contact us at contact@ratiowatches.com. We are always here to help and are dedicated to your satisfaction.

Best wishes,
Sophie

Rated 5 out of 5 stars

It is a pretty watch

I received the watch right away and it is a beautiful watch that is comfortable to wear and has kept good time so far, but I have only had it a week.

10 February 2026
Unprompted review
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Reply from Ratiowatches

Dear Ann,

We sincerely thank you for taking the time to share your valuable feedback with us.

We are truly delighted to hear that you received your watch promptly and that you find it beautiful, comfortable to wear, and keeping good time so far. Your kind words mean a great deal to us, and it is always rewarding to know that our efforts to provide both quality timepieces and a satisfying shopping experience are appreciated.

We always strive to ensure that every customer enjoys a smooth and pleasant experience with us, from the moment of purchase to the moment the watch is worn and enjoyed. Hearing your positive comments encourages us to continue maintaining the high standards we set for ourselves.

We are grateful for your trust in us, and we look forward to serving you again in the future. Should you ever have any questions or need any assistance, please feel free to reach out to us at contact@ratiowatches.com. We are always happy to help.

Best wishes,
Sophie

Rated 5 out of 5 stars

Quest Field Watch…

The quest field watch is a high quality watch with high quality metal, a good movement and sapphire crystal. I was looking for a field watch that wasn’t another timex and wasn’t an overpriced luxury brand and the Ratio Quest was a hidden gem.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Ratio watches. Free diver 200 automatic

Absolutely first class communication from the company throughout the delivery. Watch (free diver 200 automatic ) actually arrived very quickly - and is beautiful. Not been off my wrist since it arrived. Honestly - no idea how they do a watch this good for the price. Amazing.

1 November 2025
Unprompted review
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Reply from Ratiowatches

Dear Damo,

We would like to express our heartfelt gratitude for taking the time to share your wonderful feedback with us.

It brings us great joy to hear that your experience with us, from the seamless communication throughout your delivery process to the swift arrival of your Free Diver 200 Automatic watch, has exceeded your expectations. We take immense pride in offering products that not only meet but surpass our customers' expectations, and we are thrilled to know that you are enjoying your new timepiece.

We remain dedicated to maintaining a high standard of service and quality, ensuring that each customer has an exceptional and enjoyable experience when shopping with us. Your satisfaction is our top priority, and knowing that we have achieved this with you is truly rewarding.

We look forward to the opportunity to serve you again in the future. Should you need any further assistance or have any questions, please feel free to reach out to us at contact@ratiowatches.com. We are always here to help and ensure you have the best experience possible.

Best wishes,
Sophie

Rated 5 out of 5 stars

Ratio Freediver

The watch is just amazing, its automatic sapphire crystal and so much more for its pricepoint. Presentation of the box is amazing perfect 10/10.

22 December 2025
Unprompted review
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Reply from Ratiowatches

Dear Tanish,

We want to express our sincere thanks for taking the time to share your wonderful feedback with us.

It brings us great joy to know that you are thoroughly impressed with your recent watch purchase and the overall experience with our store. We take immense pride in offering high-quality timepieces, such as the automatic sapphire crystal watch you selected, and we are thrilled to hear that it has exceeded your expectations. Additionally, we are delighted that the presentation of the box also left a lasting impression, as we put great care into ensuring every detail enhances your experience.

At our core, we are dedicated to providing a seamless, enjoyable, and memorable experience for all our customers, and your feedback reassures us that we are on the right path. Rest assured, we are committed to maintaining the highest standards of excellence and service.

We truly look forward to the opportunity to serve you again in the future. If you have any further questions or require assistance at any time, please do not hesitate to reach out to us at contact@ratiowatches.com. We are always here to assist you in any way we can.

Best wishes,
Sophie

Rated 5 out of 5 stars

Ratio watches

Ratio watches truly are the best value for money watch brand on the market today. They're so easy to deal with and great delivery time I would advise them to anyone

28 December 2025
Unprompted review
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Reply from Ratiowatches

Dear Marc,

We would like to express our heartfelt thanks for taking the time to share your valuable feedback with us.

We are genuinely delighted to hear that your recent experience with us, from purchasing your watch to the overall service, met your expectations. At Ratio Watches, we take great pride in offering both high-quality products and a seamless shopping experience, and it's incredibly fulfilling to know that we were able to deliver on that promise.

Your positive comments regarding our value for money and the ease of dealing with us truly reinforce our commitment to providing the best to our customers. We strive to maintain these high standards, and your satisfaction motivates us to continue working hard to improve our services.

We look forward to the chance to serve you again in the future. If you have any questions or need further assistance, please do not hesitate to reach out to us at contact@ratiowatches.com. We are always here to help in any way we can.

Best regards,
Sophie

Rated 5 out of 5 stars

Everyone should have a RATIO

A beautiful meeting by chance with an amazing watch , old style beauty made for diving but not bulky with a dimension for every hand , good bezel , real orange color , grippy straps from inside for water but soft from outside , and the most important for these days that RATIO COMPANY did not forget the meaning of AFFORDABLE watches , cause it’s affordable for everyone without compromising the good automatic movement nor the beautiful looks that I adore, simple old style practical beautiful affordable , what would I ask more ! It’s simply worth it on all aspects Very friendly respectable Team and services and it comes in a nice box with a fully written and stamped international warranty ( very professional work )
And that’s why I said and I mean it , EVERYONE SHOULD HAVE A RATIO .
YAMEN
FRANCE

24 November 2025
Unprompted review
Rated 4 out of 5 stars

Quest Review

I bought the Quest with the Khaki strap. It is a beautiful, well crafted watch and I love the clean look. It keeps accurate time, and seems to be fantastic value for money.
It took a while to come to New Zealand, but was worth the wait

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Ratio watch very beautiful and…

Ratio watch very beautiful and impressive, good visible time and bright colours, great quality of the each details, we are fully satisfied.
Many thanks for your service.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend these watches!

Run, don’t walk, to buy one of these watches. I’m so pleasantly surprised by the quality of this watch for how much I paid. It’s super sharp looking, has great lume, two days power reserve, the bezel click is smooth and satisfying, and it performed great while diving at 60-70 feet. I showed this to some of my watch nerd friends and asked them to guess the price of the watch. They all said around $1000 and were stunned when I said I paid less than 100 for a fully automatic, waterproof to 200m dive watch. Plus the color is amazing. The company is helpful and responsive. It took a while for the watch to arrive from overseas, but Ratio responded to my requests for delivery updates immediately. It took about a month to receive the watch, but worth the wait. Highly recommend, and I’m a watch nerd with all the usual high end brands in my collection.

6 November 2025
Unprompted review

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