Rathbones Tailor Reviews 

Rathbones made my first suit hire experience very easy, amazing communication, sharp delivery and the suit quality was great

Great customer service, delivered on a really tight deadline and available on WhatsApp to discuss changing sizes if necessary. High Street businesses were not as helpful.

The suit came early, the fit is good, it looks great on.

Very good service. The suit was of good quality, fitted me perfectly and in excellent condition. Returning it was very easy dropping it about 5 miles from where I was staying at the local DPD collection point.

Support team were extremely helpful and suggested adjusting delivery date to allow for changes in measurements. Got suits out to all of our addresses and we're great and getting things adjusted. Made the whole process much easier and less stressful. Really quick responses too which made the whole experience great.

Fantastic customer service! Really clear instructions for both measuring and the process steps. We had to make changes to a jacket, shirt and trouser sizing and within 2 days had received the new set - that fitted beautifully. High quality tuxedo and able to choose the choice of handkerchief colour to match in with wife's outfit colour. Cannot recommend highly enough!

I rented a kilt and Jacket from Rathbones and I have difficulty in finding fault with the service or the actual items.
The return was really easy as well.
I would definitely recommend.

Would highly recommend this rental service. I made an order for the Michael Kors tuxedo which promptly arrived a few days later. When the order arrived the jacket was a perfect fit on the shoulders but a bit too small in arm length. I sent an email to their customer service team, and a extremely helpful employee (shoutout to Megan) very quickly replied and exchanged a number of emails with me discussing the options and which replacement size would be the best fit. The replacement arrived within 48 hours of the initial delivery and fit much better.

Overall I was really happy with the service provided and the quality of the tuxedo as well.

My one suggestion would be to improve the size guide online by measuring each jacket size and listing the chest, arm and body measurements to help people select the right choice first time.

Great quality and fit. Generous duration of rental. Plenty of sizing options. Really fast delivery and return options are good.
No complaints and will happily return and refer

Excellent experience. They helped me with a short notice requirement and did a great job. They were very patient with my questions, and although I was sceptical of doing things via Whatapp, it worked brilliantly. Thank you again!

I rented a morning suit from Rathbone’s for my son’s wedding. The suit arrived on time and was very smart.
The jacket was slightly too big, but Rathbone’s immediately sent me an extra jacket at a smaller size in time for the wedding.
They have provided throughout an efficient professional service, which I have been very impressed with, and will definitely be using them again.

Arrived in plenty of time, super helpful customer service - Would use again, great suits, clean and in near new condition.

The only negative is they use DPD as the courier service, they said they missed us but they never tried to come to the office. So I had to collect it from a pickup center.

Excellent service, friendly staff, quick delievery. Will use them again, definitely.

Amazing Service! Arrived perfectly on time and fitted amazing. High quality suit.

Fantastic service, great suits, good price and wonderful, personal customer service from Megan!

Good suit, that fitted well.
It arrived on time and was easy to return

The customer service is fantastic. I ended up having to tweak sizes, etc.. but nothing is too much trouble. If I need to hire a suit again, I would use them without hesitation.

Did exactly what they said they'd do and delivered on time with the right product.

Absolutely brilliant customer service!

I needed some help tweaking the size of my suit (I'm fatter than anticipated) and the team at Rathbones were able to get me an expedited suit out to an address that was on the way to my event. The whole process was really smooth and I'll definitely be using them again.