RatePunk Reviews 4,816

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are particularly impressed with the user-friendly app and website, finding them easy to navigate and efficient for finding deals. Many people appreciate the clear layout and quick load times, which simplify the search for flights and travel information. Reviewers also highlight the effectiveness of the discounts and the ability to find affordable travel options, especially for business and first-class flights. However, some customers expressed dissatisfaction with the pricing, noting that the advertised prices were not always final or cheaper than direct airline bookings. A few other people also felt that the website sometimes failed to retain flight information, and some experienced issues with dead links or the app not functioning consistently. There were also mentions of unexpected additional fees for certain services, leading to concerns about pricing clarity for a small number of users.

What people talk about most

Price

Clients share ambiguous opinions on price. Many reviewers appreciate the opportunity to find deals and... See more

User experience

Customers are highly satisfied with the user experience, finding the platform intuitive and easy to navigate.... See more

Website

Consumers find the website to be ambiguous. While many praise its clean layout, intuitive navigation, and... See more

Application

Reviewers mention positive feedback about the app. Many customers find the app easy to use, efficient, and a... See more

Discount

Customers consistently note positive experiences with discounts. Many reviewers, especially avid travelers,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I read an advertisement on how your company finds great deals on flights/potential first class/premium seats, if you know where to look, well that caught my attention. Since I am attendin... See more

Company replied

Rated 5 out of 5 stars

I'm a traveling wind energy manager so I have to travel quite a lot. My Friend recommended I get this app for great deals to travel during my off time. What is most attractive is the idea of being... See more

Company replied

Rated 5 out of 5 stars

great flight deals particularly for business and first class which is awesome. i'm at a point in life where i want amazing travel experiences and it seems like ratepunk is pretty amazing to look for... See more

Company replied

Rated 5 out of 5 stars

I was able to tell at a glance good deals. The algorithm is quite buggy still, as compare to other booking companies. Like Cheapoair. Sometimes it doesn't retain the flight info or the duration of the... See more

Company replied


Company details

  1. Tourist Information Center
  2. Flights Search Site
  3. Travel Aggregator

Written by the company

RatePunk is a flight deal discovery app that scans 100+ providers 24/7 and scores every deal on actual value — not just price. Set your airport once. We'll alert you when something genuinely worth booking shows up. Built by a team with 10+ years in the travel industry — we know what a good deal actually looks like.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Very good offers

Very good offers, but you can book just after yearly pay app

19 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Ann,

Thanks for your feedback—RatePunk is a subscription service that gives you access to deals and alerts, while bookings are made directly through the provided airline or travel partner links. ✈️

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Find your price for a destination that you might not have ever thought about

I just wanted to see if better deals were available for future trips my wife and I would like to take in retirement.

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Reed,

Thanks for sharing that! We’re glad RatePunk is helping you explore new destinations and find better deals for your future retirement trips with your wife.

If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 3 out of 5 stars

I’m new and interested

I’m new and interested

19 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey there,

Thanks for your interest and welcome to RatePunk! We’re glad to have you on board and hope you enjoy discovering great flight deals.

If you have any questions, we’re always here to help. 😊
Best regards,
RatePunk Team

Rated 4 out of 5 stars

Good quality choice to pick the best…

Good quality choice to pick the best cost route , lot of flexibility , reputed airlines and agencies, lots of choice , clear communication user friendly and understandable

19 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Venkatesh,

Thank you for your detailed feedback! We’re really glad you’re enjoying the flexibility, clear options, and user-friendly experience while finding the best flight deals. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Great to be able to check flights that…

Great to be able to check flights that I wouldn’t have normally seen!

17 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Mariel,
Thank you for your feedback! We’re so glad RatePunk is helping you discover flights you might not have found otherwise. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Getting the cheapest and best flights…

Getting the cheapest and best flights available at reasonable cost

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Patricia,

Thanks so much for your feedback! We’re really glad to hear you’re finding great, affordable flight options with RatePunk. If you have any questions, we’re always here to help. ✈️

Best regards,
RatePunk Team

Rated 5 out of 5 stars

I love seeing all the options and…

I love seeing all the options and searching for what I want is easy.

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Jae,

Thank you for your feedback! We’re so glad you’re enjoying the variety of options and finding it easy to search for what you need. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 3 out of 5 stars

Concerning Customer Service

Update, April 21st: I am happy to report that RatePunk did take my situation into account and offer me a full refund. Their latest response was written in a tone with much more care towards the customer. I can appreciate and say positively that we now have a finite, and fair resolution. While the scenario I went through wasn't easy, now, they promise a renewed commitment to customer service, a review of their terms, and using this feedback to grow. I believe that is important to their success, and am confident they will do so as a young company. In response to their reply here, they did indicate that all emails are handled by real agents, however, the first email I received had the following statement at the bottom, "The response your received was generated by an AI system. If you still need help or prefer to talk in person, let us know and we'll arrange it," I don't believe that this is true.

I have found their customer service to be horrific. First, I emailed them to cancel something, and despite being only 11 minutes over the renewal, they refused to refund anything over 50%. Second, their first response after I emailed them was A.I. generated. Third, they first said someone would be in touch within 24 hours, however, it was long than that. Fourth, they refuse to take phone calls or have direct customer communication. Fifth, their terms and conditions indicated that there are "no refunds," followed immediately by the phrase, "if a refund is approved," meaning there is absolutely refunds. I didn't use their service for 3 months, and was chargedd $47.99 for 3 months, additionally, and within minutes, I cancelled that and asked for a refund, and was met with an offer of 25% and then 50% when I escalated it. This was after the 2nd email I received was from a person, who, verbatim copied the A.I. generated email almost immediately. I am disgusted by how impersonal they are, and after sharing some circumstances, they refuse to budge. I also am shocked they consistently avoid directly speaking with you.

17 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hello Michael,

We’re sorry to hear about your experience and understand your frustration.

To clarify, RatePunk subscriptions are time-based and renew automatically unless cancelled before the renewal date. This is stated during checkout, in the Terms & Conditions, in the welcome email, and in your account dashboard, so users can review it at any time.

Regarding refunds: our policy includes a 14-day money-back guarantee for first-time subscriptions. Outside of this period, refunds are not guaranteed and are reviewed individually depending on timing, usage, and billing status. In some cases, partial refunds may be offered as a goodwill resolution, depending on the circumstances.

We understand your concerns about support communication. We do not offer phone support, but our customer support team is available via email, and all requests are handled by real agents. In some cases, responses may use templates to ensure consistency, but every case is reviewed individually by our team.

If you feel your case was not handled correctly or would like it reviewed again, please contact hi@ratepunk.com.

Best regards,
RatePunk Team

Rated 5 out of 5 stars

App pays for itself

I love the ample time to take advantage of the rates. Also, the opportunities to change airports at leisure. The app price more than pays for itself with the flight discounts found.

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Karen,

Thanks so much for your thoughtful feedback! We’re thrilled to hear the flexibility and savings are making RatePunk worth it for you—that’s exactly what we aim for. If you have any questions, we’re always here to help. ✈️

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Fine Great Good

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Michael,

Thanks for your feedback! We’re happy to hear you’re having a great experience with RatePunk. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 4 out of 5 stars

Will be useful

Your site sounds like it will be very useful when I am planning my next vacation. I will look forward to using it then

18 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Tabs,

Thank you for your feedback! We’re glad to hear RatePunk sounds useful for your upcoming vacation planning, and we look forward to helping you find great deals when the time comes.

If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Ratepunk makes it easy to check for…

Ratepunk makes it easy to check for deals on travel, but especially on last minute deals. I’m sure I’ve lost money many times in the past before using this.

18 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Rebecca,

Thanks so much for sharing your experience! We’re glad RatePunk is making it easier for you to catch great last-minute deals and save where it counts. If you have any questions, we’re always here to help. ✈️

Best regards,
RatePunk Team

Rated 3 out of 5 stars

One good opportunity to compare prices.

One good opportunity to compare prices.
Annual fee to get right to get prices make me to think would I use rate punk in future.

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Jarmo,

Thanks for your feedback—we’re glad you see RatePunk as a good way to compare prices, and we understand your thoughts on the annual fee as you consider how often you’ll use it in the future. ✈️

Best regards,
RatePunk Team

Rated 5 out of 5 stars

I love RatePunk because it saves my hard earned money.

I love RatePunk because it saves my hard earned money. The savings are great and that is what counts in this economy.

15 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Shawn,

Thank you so much for your kind words! We’re thrilled to hear RatePunk is helping you save your hard-earned money—that’s exactly what we’re here for. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Available flights are clearly shown but…not where from.

Available flights are clearly shown but are these from Málaga ?

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Maureen,

Thanks for your feedback! We’re glad the flights are clearly shown, and we understand the confusion—flight deals are typically based on your selected home airport, so please double-check your settings to confirm if Málaga is selected. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Good and stress free

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Mel,

Thanks for sharing your experience! We’re glad to hear RatePunk feels good and stress-free to use—that’s exactly what we aim for. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 5 out of 5 stars

Great information without lots of…

Great information without lots of unnecessary ads.

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Rodney,

Thanks so much for your feedback! We’re glad you’re enjoying the clear, no-clutter experience and finding the information helpful. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 5 out of 5 stars

RatePunk gives me so many options

RatePunk gives me so many options for different travel experiences which I would never find on my own, saving me so much time and effort. I have only just become a member of RatePunk, but with the deals on offer, I can see I will be up and away in no time.

20 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hello Christine,

Thank you for your feedback! We’re really glad to hear that RatePunk is helping you discover a wide range of travel options and saving you time in planning.

It’s great that you’re already seeing value in the variety of deals and experiences available. As you continue using the platform, you’ll also be able to refine your preferences to better match the types of trips you’re most interested in. 🩵

Best regards,
RatePunk Team

Rated 5 out of 5 stars

I haven’t used it yet due to the fuel…

I haven’t used it yet due to the fuel crisis and the fact I already have upsizing flights but it certainly gives me hope and I’ll be checking it as soon as I need it.

1 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Kay Jay,

Thanks so much for your feedback! We’re glad to hear RatePunk is giving you hope for future travel and that you’re keeping an eye on it for when you’re ready. If you have any questions, we’re always here to help. 😊

Best regards,
RatePunk Team

Rated 4 out of 5 stars

My only concern is that when I first…

My only concern is that when I first looked at it, it showed deals including business class, but when I subscribed and tried to see business class deals, I would have to up my subscription to elite. Otherwise, I can only see economy deals.

18 April 2026
Unprompted review
RatePunk logo

Reply from RatePunk

Hey Lana,

Thanks for your feedback—we’re glad you’re exploring RatePunk. We’re sorry for the confusion around business class deals; some premium alerts are part of higher-tier plans, and we understand this wasn’t clear upfront. We’ll share this with our team to improve transparency. ✈️

Best regards,
RatePunk Team

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