WOW what an experience. My children are great Wingrove family fans and they have been begging me for it so I got them it and although we had to get an exchange because it was a bit small it was perfec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... See more
Company replied
Great customer service from Rascal Clothing. Had an email as part of order out of stock and was told that if I placed a re order the postage would be refunded. After placing my order my refund was p... See more
Company replied
Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... See more
Company replied
Company details
About Rascal Clothing
Written by the company
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
Contact info
United Kingdom
- help@rascalclothing.com
- rascalclothing.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WOW what an experience
WOW what an experience. My children are great Wingrove family fans and they have been begging me for it so I got them it and although we had to get an exchange because it was a bit small it was perfect. Thank you

Reply from Rascal Clothing
Amazing quality and really quick…
Amazing quality and really quick dispatch. Little boy loves the fact he can dress like his fave YouTuber!

Reply from Rascal Clothing
Excellent customer service and care
Excellent customer service and care
I had a problem with one of my items and it was sorted at super speed
Keep doing what your doing and I would definitely shop with you again 👏

Reply from Rascal Clothing
Trouser jacket and tee.
Grandson loved the clothes, jacket matching trousers and tee shirt.

Reply from Rascal Clothing
Really good quality would definitely buy again
Really good quality. Would definitely buy again. Sizing is true to size. And delivery was really quick considering I ordered in between Christmas and new year.

Reply from Rascal Clothing

Reply from Rascal Clothing
Amazing service
Amazing service , easy returns , exchanges , and response to emails . Highly recommend . Quality of clothing is great . Very very impressed

Reply from Rascal Clothing
I had to return an item as too small
I had to return an item as too small. This was handled easily and quickly. Love this site

Reply from Rascal Clothing
Great customer service from Rascal…
Great customer service from Rascal Clothing. Had an email as part of order out of stock and was told that if I placed a re order the postage would be refunded. After placing my order my refund was processed immediately and Dave emailed me straight away to let me know that was done. Great communication which is rare these days !

Reply from Rascal Clothing
Disappointing
I ordered a full set for my son for Christmas. When it arrived, the size wasn’t right. My plan was to buy the correct size and return the original, but when I started the return, the website offered to process an exchange for me instead. Great, or so I thought.
The parcel was delivered back to Rascal on 24/11. By 26/11, their website still showed it as “not received,” so I contacted them. I did get a quick reply, but I was surprised to be told that the set I wanted to exchange for had sold out—and that all they could offer me was a refund.
Two things really disappointed me:
No one contacted me to inform me of this. I only found out because I chased it up.
How can a company offer an exchange and then sell the replacement item to someone else?
Overall, a very frustrating experience.
My son is a great Wingrove Family fan, but no more Rascal Clothing in our house!

Reply from Rascal Clothing
Excellent Customer Service
I recently purchased a pair of Acid washed Joggers , age 7/8 for a Christmas present. The price for the joggers was £37.95 less discount plus postage making a total to pay of £38.11.
A few days later, after following their site, I found that the joggers had been reduced to £22.99.
I contacted the company pointing out the difference in costs.
I received a reply from ‘Dave’ the next day and I was genuinely surprised and delighted to read that they had agreed to refund the difference in price which, by the way, I have already received.
It’s not very often that you get a company who listens and acts in the interests of their customers.
Well done to Dave and the company. And the joggers are great. My great grandson will love them. x

Reply from Rascal Clothing
Prompt service and great customer…
Prompt service and great customer relations.
Grandson really enjoys wearing the Rascal clothing collections .
The quality of the clothing is excellent and branding is very stylish.
Pricing is very competitive within the sportswear / casual industry

Reply from Rascal Clothing
Great service exchange process works…
Great service exchange process works really well .
Fast delivery.

Reply from Rascal Clothing
Very happy with my daughters tracksuit…
Very happy with my daughters tracksuit bottoms and T-shirt,good quality

Reply from Rascal Clothing
Received the wrong sized item from what…
Received the wrong sized item from what i ordered, which was very annoying, but Dave from customer services was so good and on the ball, my experience was with Rascal aftercare was second to none. He couldn’t have been anymore helpful, a credit to him and the company.

Reply from Rascal Clothing
Grandson’s birthday present 🎁
Edward loved his hoodie birthday gift and his Mom likes the Rascal range as they wear well, was well and the boys love them.

Reply from Rascal Clothing
The customer service has been excellent
The customer service has been exemplary. Thank you to Dave for sorting out my exchange and return and for being patient with a Nanny not used to the site. I know my grandsons love Rascal clothing too.

Reply from Rascal Clothing
Ok. Prices for the quality
Ok. Tracksuit comes up pretty small. Arrived with lots of cotton hanging where poorly finished. Unsure how it passed quality control.
Not washed it yet as unworn

Reply from Rascal Clothing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







