Rapid Software Limited Reviews 967

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 3 out of 5 stars

so far the code seems to work. I kept getting promoted to sign in or put in the code again. I had to uninstall all versions of MS O365 and reinstall to get it to stop. I have have codes fail after a... See more

Rated 5 out of 5 stars

Great experience with this company and support team as always. I have purchased several keys from them over the years and anytime there is a problem their support team, (who is very easy to reach via... See more

Rated 5 out of 5 stars

I emailed for advice as I had to factory reset my computer and had some problems activating my office software. My email was answered very promptly and Franco then talked me through the steps to resol... See more

Rated 5 out of 5 stars

I've used your site several times, and I'm very satisfied with the results! I've ordered software and received it within minutes via email. I've followed the detailed instructions, and to date, all... See more

Company details

  1. Software Vendor

Information provided by various external sources

Get Microsoft products at very low prices! Here is what you're looking for. Don't search any further. You can choose from multiple currencies and payment methods.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

967 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good support and pricing

Was very happy with the whole process

25 June 2023
Rapid Software Limited logo

Reply from Rapid Software Limited

We're delighted to hear that you were very happy with the entire process. Your satisfaction is our priority, and we're here to provide a smooth and positive experience. Thank you for your support!

Rated 5 out of 5 stars

Good products and excellent customer…

Good products and excellent customer service.

22 June 2023
Rapid Software Limited logo

Reply from Rapid Software Limited

We appreciate your feedback. It's great to hear that you found our products good and our customer service excellent. Your satisfaction is our top priority, and we're here to assist you. Thank you for your support!

Rated 5 out of 5 stars

Called with a problem activating.

Called with a problem activating.
Waited less than 2 mins and was helped straight away and after a few minutes was all done and activated.
Very happy with support.

27 June 2023
Unprompted review
Rapid Software Limited logo

Reply from Rapid Software Limited

We're delighted to hear that you had a positive experience with our support team. Your quick activation and satisfaction are our priorities. Thank you for your kind words and support!

Rated 5 out of 5 stars

Speed Response

The problem was rectified very quickly. Patiently approached with quick response.

12 June 2023
Unprompted review
Rapid Software Limited logo

Reply from Rapid Software Limited

We're glad the problem was resolved swiftly and with a patient and quick response. Your satisfaction is important to us, and we're here to provide effective solutions.

Rated 5 out of 5 stars

It has a Goodservice

It is very important to say the service they bring is helpfull.

8 March 2023
Rapid Software Limited logo

Reply from Rapid Software Limited

We appreciate your feedback and it's important for us to hear that you found our service helpful. Your satisfaction is our priority, and we're here to provide assistance whenever you need it. Thank you for your support!

Rated 5 out of 5 stars

Franco was very helpful

8 March 2023
Unprompted review
Rapid Software Limited logo

Reply from Rapid Software Limited

We appreciate your feedback. We're glad to hear that Franco was very helpful. Your satisfaction is important to us, and we're here to provide excellent assistance. Thank you for your support!

Rated 5 out of 5 stars

Great experience and Support is always Top notch!

Great experience with this company and support team as always. I have purchased several keys from them over the years and anytime there is a problem their support team, (who is very easy to reach via chat), jumps on immediately and takes care of it. My most recent order had a key duplicated. Franco from support immediately took care of it and reissued a new key to replace the duplicate. All under 3 mins! Awesome!

23 December 2022
Unprompted review
Rated 5 out of 5 stars

I've used your site several times

I've used your site several times, and I'm very satisfied with the results! I've ordered software and received it within minutes via email. I've followed the detailed instructions, and to date, all software was loaded and working properly!

4 July 2022
Rated 4 out of 5 stars

I'm Happy!

I'm happy. I got the software and all works as it should! The only inconvenience was the offsite purchase and credit card verification. Got through it and thankful banks are checking into online purchases.

22 June 2022
Rated 1 out of 5 stars

Product never delivered, refunds being refused

Ordered Office forMac from them, which they said would be delivered within 2 hours because they "will restock it within 2 hours".

After 2 hours passed, I emailed them and they said its taking a bit longer but will be with me soon. Next day I followed up again and spoke to someone via livechat who said the previous order was never submitted with their supplier, and that it would be the next day before I can get it. Thats over 24 hours from order time, not 2 hours.

I then asked for a refund and they said they cant provide a refund quickly, they said refunds take time and he has to "send it to administration" whatever that means.

Based on this experience, I recommend against purchasing from this operation as they lie about the time to fulfil the orders and then make it difficult to get refunds.

22 May 2022
Unprompted review

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