Very fast and competent support. The tech guys really know what they are doing. Upgrade ticket raised on a Sunday, got responses on the Sunday, and then fully completed Monday morning. Great service,... See more
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RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Ran into an issue where I entered my email incorrectly. Support was able to securely and most importantly PRIVATELY help me resolve the issue. Went above and beyond by adding time for the time I lost being unable to access my account. Highly recommend.

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Great support. Very efficient and helpful. Was able to quickly diagnose the problem and fix it. 10/10.

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Been using for a past month and the service is just awsome. Grate customer care 24/7. The team is super responsive. dont have any negatives about this service. only the best

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Customer support has always been amazing. Pricing is decent, only drawback is upgrading or changing plans, then you need to either move the data yourself, or nuke the data you have and start over. Not a big deal in the whole scheme of things. Customer support also helped me here.

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Fabulous tech help and in fact I learned a lot. Got the issue all sorted - so happy

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Really user friendly but for a cost. If you want plug and play, it's a great choice. If you can figure out how to setup a debian or ubuntu on ur own, or with chatGPT, find another seedbox. I will say they have great customer service, I had an issue where my IO was worse than normal (IO isn't great to begin with) they jumped in and handled the issue and offered a credit for the trouble. The 10gbps speed is unfounded on my end, I have yet to hit over 100 MiBs on very well seeded torrents. To summarize. Great for plug and play but only 5.5tb of space and "meh" IO. Another spot I found was not plug and play but im getting RAID 6 w. 40tb of data (22tb usable space).

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excellent customer support, very fast & knowlegable

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Not the company it was a year ago, Support now takes 24 hours, customer service dismissive of their own issues, even after demonstrating server sided issues. Been with them just over 2 years, 1st year was great, only a couple of hiccups dealt with promptly, this year both issues took along time to get any response. Cheaper seedboxes out there that offer a better levels of support.

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Excellent quick response to a single problem i had in 5 years and it was dealt with right away

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I was having trouble logging in with Filezilla. Thanks to Sergey, who found the problem with my password.
He spotted the typo, thanks again. You're super responsive. I'm writing with Google Translate because I'm French and don't speak your language. Sorry for any translation errors.

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Had the furious service no less than 6 weeks, 2nd bill paid and now i'm starting to have issues with the plex install.
Pre-buffer issues mainly, looking at the debugging, it seems there is huge packet loss within 1 minute of starting a video stream.
I use this as my main offsite streaming server for interactive displays. Multiple video streams have started, then after 60-90 seconds fails and will not re-load.
Support seem as baffled as me.
Now canceled my service. Moving to ultraseed.co based in manchester UK.
P.S, i've tried RSB three times now, just can't swallow a $79 bill for a non-functioning server!!

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The seedbox are reliable and affordable, been using it for half an year, the customer service replies very quickly, processed my request within mere minutes

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Quick service with expected results.
Always a fast and pleasant time when dealing with support.

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I have been using this service for close to 5 years now and I have been very happy with the support and responsiveness of the staff. When problems occasionally arise, they are quick and get me back to functioning in a minimal amount of time.
highly recommended.

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I used this service with great pleasure.
due to personal reasons I wanted to cancel but I ended up changing my mind and my support guy sergey got back to me within a day and got me back into my subscriptio, even giving me a 15% discount. Great service.

Reply from RapidSeedbox
I have been with Rapid Seedbox for about 2 and a half years and my experience has been stellar. Good support who have helped with every issue I've had and I've also been able to move between tiers when I've had to without too much of a hassle. And the service is also great by itself. To me, it is worth the price.

Reply from RapidSeedbox
RapidSeedbox stands out for its exceptional customer support. The mail support team is consistently responsive, effective in resolving problems, and always provides assistance with a friendly and helpful attitude. Beyond the support, the user interface is a significant highlight. Its clean design and the convenient one-click installation feature for numerous applications streamline the entire experience. Finally, the speed and reliability have been flawless; I have consistently experienced excellent performance without any interruptions. RapidSeedbox truly offers a well-rounded and impressive seedbox service.

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Awesome price for services soon critical.

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