Ordered long sleeve rash guard American flag shirt on November 30th & contacted via email on the 15th & ask if I could get a refund if it wasn't going to make it by Christmas. No response but they cre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
In my honest opinion, RangerUp has been “leading the way” since they began. From only a few t-shirts; to a few small accessories; to the whole CIF inventory! Having met Nick and a majority of the st... See more
I have been a customer to Rup for four years and have purchased multiple times for family and myself. I let down to see that over the years there never has been a market tool toward customer loyalty c... See more
Ranger-up is exactly what you’d expect from veterans and Army Rangers. They have there sh!t together have excellent customer service and their appeal is of the highest quality. These guys should get y... See more
Company details
Information provided by various external sources
https://rangerup.com/pages/about-us
Contact info
Durham, United States
- rangerup.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible or non existent customer service
I cannot get a person to speak to; no answer to chat; no reply to emails. I purchased two tops in June 2020 and I am pleased with the product except they were too small. I completed the return/exchange process as directed in the website, but never received the return/exchange address as stated would occur in the instructions. I have been calling and emailing and sending "chat" requests; but no answer. Very bad customer service or non existent customer service.
Terrible Customer Service
I received two shirts as a gift that were labelled as medium but when measured were a large and extra large according to the size chart. I've been trying to contact customer service for weeks to exchange for actual mediums with no replies. This is a bogus company. Can't trust them.
Still no package
I ordered a shirt for my brother back in April. On May 3 I got an email that the shirt had been returned due to a wrong address. I sent the correct address to them and was told the shirt would ship out the next day. It’s now June 8 and despite having sent multiple messages explaining the situation I haven’t heard a word back and my brother still hasn’t received his gift. I was going to order shirts for my father and husband, who are also veterans, but now I’m not.
Fantastic Customer Service!
Great designs, but lacking quality.
Although the design on the shirt is outstanding, the quality is unsat. It has washed off and faded after 6 or so washes in cold water and dried on low heat.
I love my shirt and get compliments on…
I love my shirt and get compliments on it whenever I wear it! The material is soft, of great quality and holds its shape after repeated washings - I will definitely be ordering more items from your company. Thank you!!
The goods really are good.
The goods really are good.
Everybody makes some mistakes. Ranger Up fixed the mis-labled shirt by sending the correct shirt free.
AIRBORNE
Most Triumphant!
My only complaint is I didn't know about them sooner. Even during the COVID I still got my shipment in a week.
The tomcat shirt fits well and like all…
The tomcat shirt fits well and like all all ranger up clothing it is long lasting and washes well.
Disappointing
I ordered a pair of Thin Blue Line capri performance leggings and a T-shirt. The order was filled and delivered in less than two weeks, and both items were in good condition.
I was super excited about the leggings because the visual appeal on the website is perfection! As soon as they came out of the package, I noticed things that concerned me. The waistband is essentially a piece of elastic that has been encased in one roll of the fabric itself, then surged into place. On my body, it was scratchy and actually rubbed my waist raw as I worked out. There is no gusset in the crotch area, so as I moved, the leggings put an uncomfortable pressure on my lady bits. Finally, the fabric itself is super thick and not really breathable at all - I did appreciate that the butt did not become see-thru as I did squats (I had one of my girlfriends evaluate the situation back there).
I have washed and worn these leggings, so I am not trying to return them or anything. They look nice, but the quality and function is not even close to what I expected for paying $65+shipping. I will not be ordering again.
I AM a t-shirt junkie....been so the…
I AM a t-shirt junkie....been so the past few decades. They use quality t-shirts...with some the best positive saying's in the business.
All around excellence
All around excellence! Would buy again and would recommend to others.
There was an issue with my order
There was an issue with my order, and they immediately fixed it. Another great purchase!
Quick service and good quality product
The size actually fits unlike other…
The size actually fits unlike other veteran companies!!!!
Great product
Recommend vendor and product!
Product came fast, well packaged, and they appear to be well made. They are gifts, but haven’t given them yet.
Great product
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








