Randalls UK Reviews 1,498

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Arrived within a good time scale, my daughter js over the moon. And the sweets are just unbelievably nice definitely will order again

Rated 5 out of 5 stars

I never usually write reviews but I am absolutely amazed by the level of service provided by Randalls. Delicious sweets and shipped so fast, I was incredibly surprised to receive my order not even two... See more

Company replied

Rated 5 out of 5 stars

Ordered for the first time after watching your videos for weeks and received my sweets really really quickly. Ordered two custom pick & mix’s and WOW I AM OBSESSED. Of course, the sweets are amazing b... See more

Rated 4 out of 5 stars

Fantastic selection of treats and sweets that you really cant find locally here. Its also insane that I was able to order from the UK to Australia with a cheaper total price than buying locally! Very... See more

Company replied

Company details

  1. Candy Store
  2. Confectionery
  3. Gourmet Grocery Store

Written by the company

Selling worldwide treats & traditional pick & mix! Randalls began in 2015, as an independent retailer on Kettering and Market Harborough High Streets and has since expanded to online retail.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great customer service

Tasty goodies and great customer service. Nothing is too much trouble for the team at Randalls UK

31 July 2024
Randalls UK logo

Reply from Randalls UK

Thank you!

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.. all packed up good. Yet to try as their a birthday surprise for my son.

29 July 2024
Randalls UK logo

Reply from Randalls UK

Thank you

Rated 5 out of 5 stars

Great

Great! Order posted quickly and packaged very well. So many products available on this website, would 100% order from here again.

28 June 2024
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Reply from Randalls UK

Thank you so much

Rated 5 out of 5 stars

THE BEST

The best there is, the best there was and the best there ever will be

1 July 2024
Randalls UK logo

Reply from Randalls UK

Thank you Mitch!

Rated 5 out of 5 stars

Randalls is the absolute best!!.

I've lost count of the amount of times we've ordered from Randalls and not once have we received anything less that 5 star goods. Not only is the stuff we receive excellent but the service is too. The guys are great here and they always write a little hand written note with our orders. I can make an order at 3pm and by 10am the next day, we have it. Everything is packaged excellently and nothing we've turns up damaged. Also, somehow, the drinks are always freezing cold and ready to drink...it's got to be some kind of sorcery haha!!. I'd recommend Randalls all day every day and they'll always have us as customers. They're a business you can rely on and nowadays, that's quite rare. They never fail to get the newest snacks/drinks and they make sure to keep up with any popular trends. They sell stuff from all over the world that you'd find difficult to purchase elsewhere.

So in all, we recommend them, we appreciate them and we always look forward to getting our orders.

4 June 2024
Unprompted review
Randalls UK logo

Reply from Randalls UK

Thank you so much Zeta!

Rated 5 out of 5 stars

I've ordered twice from Randalls and…

I've ordered twice from Randalls and had perfect experiences both times. Second order placed Sunday evening and delivery came Tuesday morning. Packaged well, no items missing and came with a free taster sweet and a 10% discount for future orders. Will absolutely recommend.

11 June 2024
Unprompted review
Randalls UK logo

Reply from Randalls UK

Thank you

Rated 5 out of 5 stars

First Order and Certainly Not The Last!

This was my very first order, and I can confidently say this won’t be my last only the beginning. The order I received was out of this world, the selection of candy and savoury snacks I received was mind blowing, also loved the little personal touch from the staff putting a little surprise freebie in the box also, Delivery was fast and efficient which I was not expecting with me ordering over bank holiday, but I was not let down. I can not recommend Randall’s ENOUGH! If you have not placed an order or you are on the fence about it GODS HONEST TRUTH! DO IT! you will not be disappointed!

28 May 2024
Randalls UK logo

Reply from Randalls UK

Devan, thank you. We’re blown away by such a lovely review & such a huge first time order. We really do appreciate your support & such lovely feedback. Can’t wait to see what you go for next time!

Rated 5 out of 5 stars

Best in the UK!

Best sweet/import store you will find in the UK, without a doubt! Nobody will give you a better customer experience than the team at Randalls. Providing the best prices, quality, and range of stock, it is impossible to be disappointed with this company. If you’re considering elsewhere, just stop and shop here instead.

1 June 2024
Unprompted review
Randalls UK logo

Reply from Randalls UK

Thanks so much for your support & kind words Ricky! We massively appreciate you and all your help/support!

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