Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... See more
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See what reviewers are saying
Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... See more
My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee. Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day. Al... See more
Really professional, smart looking shop. Really friendly service. Needed a new phone battery for my Samsung a51 desperately. They replaced it same day in 20 mins, cheaper than Samsung offered to do i... See more
Company details
Written by the company
Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.
Contact info
Unit 5A Victoria Road, ST4 2HS, Stoke On Trent, United Kingdom
- 01782563377
- sales@ralakde.com
- ralakde.com
Great
Great, fast and friendly service, IPhone 6 new screen and charging port while you wait.
Excellent
Excellent, Friendly staff. in and out in 20 mins with a shiny new screen on my iPhone 6
I told them the problem with my phone …
I told them the problem with my phone they recommended I had a diagnostic check on my phone which cost me £9.99 I was told this would be nocked off my bill when I phoned for the the price I was told it was 29.99 when I got there the price was £40 which in total made it £50 I was also told I would get recite by email with 12 warranty I've not received it yet but I have had 4 request's to big up there web site so no not to impressed

Reply from Ralakde Ltd
Very swift and professional service!
Very swift and professional service!
Can´t recommend enough.
Quick and professional
Quick and professional repair of a broken USB charging port, for a good price.
thoroughly recommended.
Had my daughters i phone 5s screen replaced - great communication, service and really fast repair - thoroughly recommended.
Excellent service
Excellent service quick reliable and very competitively priced highly recommended
I have used them twice for a screen …
I have used them twice for a screen replacement on iPhone 6 and unlocking phone. Superb service 1st class highly recommended
Very pleasant to dealing with really …
Very pleasant to dealing with really quick service all good.
Friendly helpful service every time
Friendly helpful service every time , will recommend to others 😁
Very efficient service
Honestly, i would most definitely recommend this company, they repaired my smashed iphone screen within 15 minutes, with a 12 month guarantee, very reasonable price too!!
Very good service
Very good service. Posted phone on Tuesday lunchtime for a camera repair. Received it back all fixed on Thursday.
Always helpful and they fixed my screen …
Always helpful and they fixed my screen in 15mins whilst I waited. Good pricing too. Well done guys.
Great Service from a delightful young …
Great Service from a delightful young lady Kay ,
we have passed your leaflets all around our firm and will spread the word !
Really quick excellent service very …
Really quick excellent service very impressed
the repair took a little longer than …
the repair took a little longer than usual, because there is a new system in place, i think, where unless you request a while you wait service, it gets booked in on a "leave it with them" basis.
they called me when it was ready - still a speedy service. Collected, paid (reasonable price) and back on the road again, as it were.
can't see any reason to go anywhere else..
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