Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... See more
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Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... See more
My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee. Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day. Al... See more
Really professional, smart looking shop. Really friendly service. Needed a new phone battery for my Samsung a51 desperately. They replaced it same day in 20 mins, cheaper than Samsung offered to do i... See more
Company details
Written by the company
Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.
Contact info
Unit 5A Victoria Road, ST4 2HS, Stoke On Trent, United Kingdom
- 01782563377
- sales@ralakde.com
- ralakde.com
Sent my Phone for a housing …
Sent my Phone for a housing replacement. They were always in contact with me and eager to answer all my questions. Phone came in time, as good as new. I'm very happy with it. Thank you guys.
Had an issue with iPad home button sent …
Had an issue with iPad home button sent it off received it back within 48 hours back in November. Unfortunately I sent it away with the original box but did not receive this back. I contacted them and they said they would look for it and apologised. I left it however I then had to have a battery replacement for my iPhone this month. I again received back within 48 hours however was packaged within my iPad box and another apology stating they had managed to locate it! Really friendly and reliable service and reasonable rates and returned really quickly. Wouldn't hesitate about using them again.
Good and reliable phone shop
Good and reliable phone shop , would definitely recommend it to anyone who wants a fix
I was a bit skeptical about using this …
I was a bit skeptical about using this service as it was so cheap, I needn't of worried.
Very fast service and a great repair job done. I would definitely use Ralakde again and will highly recommend them.
I'm one happy customer.
Excellent service at a reasonable cost
Excellent service at a reasonable cost. I was able to explain in detail what I needed in terms of data recovery and screen issues with a helpful chap on the phone (Kain). The engineers completed the task quickly and even sourced a data stick for me. If you're going to trust a valuable phone and precious photos then you can trust this company. I would go back.
Top service
I took three iPhones to have new batteries, screens etc. All done in a very short time whilst I waited and I even received a discount. Top service.
Excellent service
Excellent service, easy to get hold of and talk to, good systems. Job Done! :)
Geat value and quick while you wait …
Geat value and quick while you wait service - can't ask for anymore
Brilliant Service changed the screen …
Brilliant Service changed the screen and charging port within an hour.
nice people to deal with
Great Service
Great Service, Good Communication throughout, Would definitely recommend.
Great service and very fast and …
Great service and very fast and reliable
Very helpful and reliable😊
friendly approach and swift service
friendly approach and swift service. The job was done professionally and the phone was checked before handed back to me. I was told if the phone didn't operate properly in the future to bring it back any an issue regarding the repair would be dealt with.
Sent two phone off that were crack …
Sent two phone off that were crack screen damage, both done the day after i sent them of would of got them both back after two days but one of the battery was faulty so had to order a new one. They email dailey as to what was going on and on how much it would cost me . 5 stars .
Messed up but sorted quickly - really good company
The 5 stars is particularly good because they couldn't fix my phone and messed up slightly (!). But then they were absolutely brilliant about taking responsibility (sent me a free postage label to get the phone back to them to look at again). And when they discovered the phone was unrepairable they refunded all the money they'd charged me up to that point. Great service. 5 stars. I'd definitely use them again.
Really great service
Really great service, friendly staff and not overly expensive. Although their location in an industrial estate found it hard to find, this is not their fault. I would recommend this company to everyone and use again.
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