Nice friendly service
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Review summary
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Reviews shaping this summary
really solid experience for anyone who enjoys some light entertainment 🎈а great choice for relaxing after a long day
everything I need is right here. fast gaming, great wins, and friendly service. highly satisfied with my experience so far.
it’s very easy to find anything you want without searching for ages. everything is logically organized and user-friendly.
Company details
Written by the company
Have a warm welcome to Rakoo Casino! It is the right place for you if a diverse gambling experience and high-quality service are what you need. We have gathered a team of professionals that strive to make your time in Rakoo Casino as joyful and comfortable as possible. We keep on developing to excellence and implementing excellent new features. So sit back and forget your worries for a while — enjoy all the benefits while we take care of the rest! We bet you’ll appreciate the numerous advantages of our club.
Contact info
3.9
Great
393 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 34% of negative reviews
Typically takes over 1 month to reply
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Good casino
12 December 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to express your positive feedback about our casino.
We are delighted to hear that you find our casino to be good. Your satisfaction is important to us, and we are committed to providing an enjoyable and reliable gaming experience.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. We value your feedback and appreciate your choice in our casino.
Thank you for being a part of our gaming community, and we look forward to providing you with continued excellence.
Best regards,
Rakoo Casino
Leo helped me in the livechat with the…
Leo helped me in the livechat with the account verification, very helpfull. Nice casino with a lot of free spins and great deposit bonusses.
12 December 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to share your positive feedback about our casino and the assistance provided by Leo.
We are delighted to hear that Leo helped you in the live chat with account verification and was very helpful. Leo is a valuable member of our team, and we will make sure to share your praise with him.
It's great to know that you find our casino to be nice with a lot of free spins and great deposit bonuses. Your satisfaction is important to us, and we are committed to providing an enjoyable gaming experience.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued enjoyment and excellent service in the future.
Best regards,
Rakoo Casino
This casino offers a nice Welcome Bonus and a great VIP Mananger
This casino offers a great Welcome Bonus and I got a very nice VIP Mananger who always offers me great Bonuses. The withdrawal and verification just took only 24 hours which is very fast.
10 December 2023
Unprompted review
Reply from Rakoo Casino
Hello Tom,
Thank you for taking the time to share your positive feedback about our casino.
We are delighted to hear that you appreciate our great Welcome Bonus and the excellent service provided by your VIP Manager. It's fantastic to know that the bonuses offered have been to your satisfaction.
We also appreciate your feedback regarding the speedy withdrawal and verification process. Providing a fast and efficient experience for our players is a top priority, and we are glad to have met your expectations.
Your feedback is important to us, and we thank you for choosing our casino. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
We look forward to providing you with continued enjoyment and excellent service in the future.
Best regards,
Rakoo Casino
Very kind and helpfull
10 December 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to express your positive feedback.
We are delighted to hear that you found our team to be very kind and helpful. Your satisfaction is our priority, and we are committed to providing friendly and supportive assistance.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to improve our services.
Thank you for choosing us, and we look forward to serving you with the same level of kindness and helpfulness in the future.
Best regards,
Rakoo Casino
Hey I'm player from raako casino .and…
Hey I'm player from raako casino .and asistent operator Olivia Really can change strart of my day :)too better day ) nice operator and she answers for every questions 5 stars ⭐
9 December 2023
Unprompted review
Reply from Rakoo Casino
Hello Aleksandra,
Thank you for taking the time to share your positive feedback.
We are thrilled to hear that Olivia, our assistant operator, has made a positive impact on your gaming experience and changed the start of your day for the better. Your acknowledgment of her nice assistance and responsiveness to every question is truly appreciated.
Olivia is indeed a valuable member of our team, and we will make sure to share your praise with her. Positive feedback like yours motivates us to continue providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding gaming experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Rakoo Casino
What a good casino good service and…
What a good casino good service and good people who will help you
8 December 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to express your positive feedback about our casino.
We are delighted to hear that you find our casino to be good, with excellent service. Your satisfaction is our top priority, and we are committed to providing the best possible experience.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to improve our services.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Rakoo Casino
good very good
7 December 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to express your positive feedback.
We are pleased to hear that you found our service to be good and very good. Your satisfaction is important to us, and we are committed to providing the best possible experience.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to improve our services.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Rakoo Casino
Do not deposit this casino Scam
Scam casino, im honest person, check my other reviews, never payout,
If I can I put zero star, I deposit 20 euro and I win 400 euro I cash out after 3 weeks still not processing,
If u want to throw away ur money play this casino, all positive reviews is fake,
1 October 2023
Unprompted review
Reply from Rakoo Casino
Hello Alan,
We sincerely apologize for the inconvenience you've experienced. This does not meet the level of service we aim to provide.
If you've encountered issues with withdrawals or any other aspect of our casino, we apologize for the inconvenience. We take these matters seriously, and we would like to investigate and address your concerns promptly.
Please reach out to our customer support team with the details of your experience so that we can understand the situation better and work towards a resolution. Your feedback is important to us, and we want to ensure that any issues are resolved to your satisfaction.
Best regards,
Rakoo Casino
Hé did what hé could
6 December 2023
Unprompted review
Reply from Rakoo Casino
Hello Tessa,
Thank you for taking the time to provide your feedback.
We appreciate your understanding and acknowledgment that our team did what they could to assist you. Customer satisfaction is our top priority, and we are always here to help to the best of our ability.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to improve our services.
Thank you for choosing us, and we look forward to serving you with the same level of commitment in the future.
Best regards,
Rakoo Casino
I spoke with one of your employees…
I spoke with one of your employees OLIVIA named, and I enjoyed the way she responded
5 December 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to share your experience with our employee, Olivia.
We are delighted to hear that you enjoyed the way Olivia responded during your interaction. Providing excellent customer service is a priority for us, and we appreciate your positive feedback about Olivia's efforts.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide exceptional service to our customers.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Rakoo Casino
Great casino!
Great casino!
Fast and correct help from Lucas! -Extremely user-friendly interface. -Great games and fast payouts. Plus over 7000 games to play
5 December 2023
Unprompted review
Reply from Rakoo Casino
Hello Marijn!
Thank you for taking the time to share your positive feedback about our casino and the assistance you received from Lucas.
We are thrilled to hear that you consider our casino to be great, with fast and correct help from Lucas. Your satisfaction with the user-friendly interface, great games, and fast payouts is truly appreciated.
Lucas is indeed a valuable member of our team, and we will make sure to share your praise with him. Positive feedback like yours motivates us to continue providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding gaming experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Rakoo Casino
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to share your positive feedback about our casino.
We are thrilled to hear that you enjoy our good games and appreciate the great chat experience. Your satisfaction is our top priority, and we are delighted that Lucas has contributed to making your experience exceptional.
Lucas is indeed a valuable member of our team, and we will make sure to share your praise with him. Positive feedback like yours motivates us to continue providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding gaming experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Rakoo Casino
Really stand out from other casinos
Really stand out from other casinos. I got verified fast. Customer service was logical, and fast. Withdrawal was accepted fast, I hope it goes through fast. Also nice casino games. Only thing that should be added is 'playing responsible' page where you can put deposit limits etc. Better than the other online casinos I played at this week.
2 December 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to share your positive experience with our casino.
We are thrilled to hear that we stood out from other casinos in your recent gaming experiences. Your satisfaction with the fast verification process, logical and swift customer service, and the acceptance of your withdrawal is truly appreciated.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is crucial as we continually strive to provide an exceptional gaming experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Rakoo Casino
Good bonusses and kind support
29 November 2023
Unprompted review
Reply from Rakoo Casino
Hello Louisa,
Thank you for taking the time to share your feedback about our casino. We are pleased to hear that you find our bonuses to be good and that you have experienced kind support from our team.
Ensuring a positive and rewarding experience for our players is our priority, and your positive remarks are truly appreciated. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to continuing to provide you with good bonuses and kind support in the future.
Best regards,
Rakoo Casino
Reply from Rakoo Casino
Hello there,
Thank you for sharing your feedback about your experience at our casino. We're thrilled to hear that you've had a positive experience with us!
We always try to do everything for your stable game! Your satisfaction is our top priority, and we're delighted that our efforts to provide a great gaming environment are paying off.
If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your continued satisfaction and enjoyment.
Thank you for choosing us as your preferred casino, and we look forward to providing you with even more positive experiences in the future.
Good one
Good selection of games, many providers but a few are restricted for some countries. Otherwise fantastic support and a good welcome bonus. Overall a great casino!
24 November 2023
Unprompted review
Reply from Rakoo Casino
Hello there,
Thank you for taking the time to share your thoughts on your experience with our casino. We are delighted to hear that you find our selection of games to be good, with a variety of providers.
We appreciate your understanding regarding the restrictions on certain providers for specific countries. While we aim to provide a broad range of games, regional restrictions are sometimes necessary, and we're glad to know it hasn't hindered your overall experience.
It's fantastic to hear that you had a positive interaction with our support team and enjoyed the benefits of our welcome bonus. Providing excellent service and enticing bonuses are key priorities for us.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to enhance our services.
Thank you for choosing us, and we look forward to continuing to provide you with a great casino experience.
Best regards,
Rakoo Casino
It’s a very nice casino with good…
It’s a very nice casino with good bonuses Lucas is a good agent
18 November 2023
Unprompted review
Reply from Rakoo Casino
Hi there,
Thank you for your positive feedback. We are delighted to hear that you find our casino very nice with good bonuses.
We also appreciate your commendation of Lucas as a good agent. Providing excellent service is a priority for us, and your feedback reinforces our commitment to delivering a positive experience for our customers.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with a great casino experience.
Best regards,
Rakoo Casino
Good casino
16 November 2023
Unprompted review
Reply from Rakoo Casino
Hello William,
Thank you for sharing your feedback about your experience at our casino. We're thrilled to hear that you've had a positive experience with us!
If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your continued satisfaction and enjoyment.
Thank you for choosing us as your preferred casino, and we look forward to providing you with even more positive experiences in the future.
Best regards,
Rakoo Casino
Top casino
I was impressed with Lucas' quick help and crazy bonuses on the site.
Good service and great games!!
14 November 2023
Unprompted review
Reply from Rakoo Casino
Hello Niels,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Lucas provided quick and impressive assistance, and that you appreciate the exciting bonuses on our site.
We are equally pleased that you find our service commendable and enjoy the selection of great games we offer. We strive to deliver exceptional service and an engaging gaming experience.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Thank you for choosing us for your gaming entertainment, and we look forward to continuing to exceed your expectations.
Best regards,
Rakoo Casino
Its nice to play at Rakoo
Its nice to play at Rakoo, fast cashouts and good contact with VIP-manager, Who helps me with problems or questions.
14 November 2023
Unprompted review
Reply from Rakoo Casino
Hello Franklin,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you find it enjoyable to play on our platform and appreciate the fast withdrawals.
We are especially pleased to know that your interaction with our VIP manager has been beneficial, providing prompt assistance with any problems or questions you may have. At Rakoo, we strive to offer a seamless and supportive experience for our valued players, and your feedback reinforces our commitment to this goal.
If you ever have additional comments or if there's anything specific you'd like to share, please feel free to reach out. Thank you for choosing Rakoo, and we look forward to continuing to provide you with an excellent gaming experience.
Best regards,
Rakoo Casino
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