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1.5

Bad

TrustScore 1.5 out of 5

50 reviews

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1.5

All reviews

(50)

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Rated 1 out of 5 stars

Smells like a scam

Product ordered from stock

Delivery was promised within a few days

Never delivered

Impossible to get answer from customer service - they don't answer their phones or respond to emails

Will report to the police & request chargeback if no response with the next few days.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Huge mistake to buy from Raig

I ordered a product and paid for it the same day. The delivery time was indicated to be 2 months later. After waiting for 2 months I checked the status and I was informed that no payment was received!
The people that work there are clearly incompetent and inexperienced. I would urge anyone thinking of buying from them not to do it to save themselves a lot of trouble. I would not be surprised if this is a scam business.

21 September 2022
Unprompted review
Rated 1 out of 5 stars

zero stars when possible.

zero stars when possible.
They accepted my money but never send any goods nor a reply on requests for info on the delivery.
The only thing i got is a confirmation of my order.

Never ever again!

29 January 2022
Unprompted review
Rated 1 out of 5 stars

Scammers and should be shut down

bought and paid for item they showed in stock. A few days later received emailed to say they would refund my money. No refund to date, contact via email and through store website. no replies. no money

10 January 2022
Unprompted review
Rated 1 out of 5 stars

no contact possible

I placed an order on October 11th. Paid it via banktransfer the same day. I received a confirmation for the order but when checking my orderstatus it still mentions not paid. I have sent 5 emails - got no reply . i have tried to call them but no one answers the phone . I am afraid i just lost my money

17 October 2021
Unprompted review
Rated 1 out of 5 stars

On stock when order, NOT on stock in reality

I ordered an item that was on stock, according to their website on 14th of August. The website made the impression that they had a warehouse in the Netherlands. But they are located only in Barcelona. Raig would supply me before the 7th of September. But i didn't receive anything. According to their website they were on holiday :-(. After sending a few emails when i could expect the item no answer. Then I called them, the poor English talking employee explained me that it was not on stock and they would offer a similar item. Didn't receive anything :-(. Calling again same story, finally i could an other offer and my money back in the beginning of October.
As it was for me a lot of money I was hapy to see it on my account.
DON'T BUY AT THIS COMPANY!!

11 October 2021
Unprompted review
Rated 1 out of 5 stars

This store is a joke!!

This store is a joke!!! Zero communication with the client, they do not reply to e-mails, they rarely answer calls and when they answer it, it is a problem because things are out of stock and you have to wait. I canceled my order beyond twenty-two days and had to ask for a refund. now I am gonna wait for my refund how long? Nobody knows! Highly do NOT recommend this deep s**thole

10 February 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experience which isn't over…

Terrible experience which isn't over yet.
Indicate that stock is available. Take full payment followed by a very short email to say that the item is not in stock and that you will be refunded. When you try to contact them back, their email is full...no word since..no refund either. Absolutely no communication back from them.

9 February 2021
Unprompted review
Show reviews in all languages. (50 reviews)

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