We found Ragapay through LinkedIn when we were looking for a reliable PSP. One of their team members contacted us, and the team guided us clearly through the entire process. Their onboarding was quick... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The onboarding process was poor and the initial experience was weak. Although the company claims to offer workable solutions, the results fall well below expectations. Approval rates are low and inc... See more
Chen Che Wang made our onboarding process straightforward and hassle-free. He took the time to ensure everything was set up correctly, which gave us peace of mind as we started using their services. H... See more
Company replied
The process of getting everything set up was smooth. thanks to Christina's assistance. She handled all our queries efficiently, making sure we were comfortable every step of the way. The team's suppor... See more
Company replied
Company details
Written by the company
Ragapay will help you find the best high or low risk merchant account. We have a team of experts who will help you customize merchant account according to your needs.
Contact info
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, WC2H 9JQ, London, United Kingdom
- andrew.thomas@ragapay.com
- ragapay.com
Breach of guidelines
I recently joined RagaPay’s platform…
I recently joined RagaPay’s platform and the integration process was smooth. Their solutions feel intuitive; my customers consistently value the seamless payment options.
29 December 2024
The international payment solutions…
The international payment solutions provided by RagaPay should be top on the list of things that must be implemented by any company that wants to go global. It operates with so many countries, and the settlement is very fast. I have no complains about their service at all!
10 April 2024
Urging
Urging, one of the unique features of RagaPay’s infrastructure is how dependable it is. I never had to experience server down time or transactions gone wrong. Its stability suits businesses such as mine that cannot afford disruptions from the direction they are heading in.
5 January 2025
I totally agreed that it very…
I totally agreed that it very convenient when establishing partnership with RagaPay. Their is easy to apply and verify and I was able to begin accepting payments within a short period of time. Fantastic service!
5 January 2025
One of the things that RagaPay got…
One of the things that RagaPay got right was the white label platform as it gives the brander an option to install RagaPay in brands they want and have it formatted to their taste. Some of the advantages that have been so far experienced include; It offers me a competitive edge in the market. Strongly recommended for you if you are dreaming to become tomorrow’s PSP!
31 December 2024
I have worked with other payment…
I have worked with other payment processors in the past but the one that impresses me most about RagaPay is their strong fraud fighting capability coupled by their PCI DSS compliance. I always had safe hands to take my business!
3 January 2025
Thanks to RagaPay I can now accept…
Thanks to RagaPay I can now accept payments from my customers from any part of world using their VISA or MasterCard. The process is fast, secure and most importantly reliable. Couldn’t ask for more!
3 April 2024
Reply from ragapay.com
Hello Nelson,
Thank you for your wonderful review! We’re thrilled to hear that Ragapay is helping you expand your global reach by accepting payments from anywhere in the world. Our goal is to provide fast, secure, and reliable solutions, and we’re glad to know that our services are meeting your needs.
Your satisfaction is our priority, and it’s great to hear that we’ve made a positive impact on your business. If you ever need any assistance or have questions, our team is here to support you every step of the way.
Thank you again for choosing Ragapay!
The company is unreachable
The company is unreachable. acquiring services and unstable.
Services as stopped working and no one from Raga didn't inform regarding the problem nor answer my massages.
To take setup fee and security fee - they knew immediatly.
31 December 2024
Unprompted review
Reply from ragapay.com
Hello Tomer
We sincerely apologize for the delay in response and any inconvenience caused. During the holiday season, our team had limited availability as they were on a well-deserved break, and a few members were attending industry expos such as ICE and IFX. While this may have contributed to the delay, we understand the frustration it caused, and we are committed to ensuring such delays do not occur in the future.
Our team works 24/5 throughout the year, and in any instance where your relationship manager is unresponsive, we encourage you to reach out via our Chat Support available on our website or contact us directly at support@ragapay.com.
We appreciate your understanding and are here to assist you moving forward.
With RagaPay
With RagaPay, my business has never had to worry about payment issues. They manage everything Efficiently.
10 November 2024
Reply from ragapay.com
Thank you for your kind words! We’re so pleased to hear that Ragapay has made payment management effortless for your business. Our goal is to provide reliable and efficient solutions, so you can focus on growing your business without having to worry about payment issues.
Your satisfaction is incredibly important to us, and we’re here to continue supporting your business every step of the way. Thank you again for choosing Ragapay!
RagaPay's custom solutions have media a…
RagaPay's custom solutions have media a noticeable difference in how we handle payments in challenging markets.
9 November 2024
Reply from ragapay.com
Hello Juan,
Thank you for your feedback! We're thrilled to hear that RagaPay's custom solutions have made a positive impact on your payment processes in challenging markets. We're always here to support your needs!
Happy processing
Thanks to Ragapay
Thanks to Ragapay, my e-commerce platform has seen a huge boost in custoomer satisfaction due to their efficient transaction processing.
13 July 2024
Reply from ragapay.com
Hello Antoine
Thank you for your kind words! We're thrilled to hear our services have contributed to your platform's success. Here's to continued growth together!
Happy processing
I find RagaPay's service reliable
I find RagaPay's service reliable, but occasionally the support response can log When they are fast, they're excellent.
16 November 2024
Reply from ragapay.com
Hello Morris
Thank you for your feedback! We're glad you find our service reliable. We’ll work on ensuring consistent responsiveness from our support team. Your input helps us improve!
Happy processing
I can't say enough about RagaPay
I can't say enough about RagaPay. The IBAN feautre has made international dealings so much smoother for us.
10 November 2024
Reply from ragapay.com
Hello Sofia
Thank you for the great feedback! We're glad to hear that the IBAN feature has made your international transactions smoother. We're here to help make your business operations as efficient as possible!
Happy processing
The customer service at RagaPay is…
The customer service at RagaPay is something else- they're always patient and ready to assist, no matter what.
9 November 2024
Reply from ragapay.com
Hello Carol
Thank you for your kind words! We're proud of our customer service team and glad to hear they’ve been so helpful. Your satisfaction is our top priority!
Happy processing
Overall
Overall, RagaPay meets our high-risk needs well, although the fees can be a sit steep at times.
9 November 2024
Reply from ragapay.com
Hello Dylan
Thank you for your feedback! We're glad to meet your high-risk processing needs. Our fees reflect the specialized services we provide, but we’re always open to discussing tailored solutions.
Happy processing
Using RagaPay has genuinely imported…
Using RagaPay has genuinely imported the payments process for my customers. It's user-friendly and the support is outstanfing!
10 November 2024
Reply from ragapay.com
Hello Tamsin
Thank you for your kind words! We're glad to hear RagaPay has improved your payments process. Your satisfaction with our support means a lot to us!
Happy processing
The process was smooth
The process was smooth, and the customer service was excellent a slight delay with approval, but overall it's a solid service.
7 September 2024
Reply from ragapay.com
Hello Nial
Thank you for your feedback! We’re pleased to hear the process was smooth and our customer service met your expectations. We appreciate your patience with the approval delay and will keep working to enhance our service.
Happy processing
The setup was easy
The setup was easy, and their support team was helpful throughout. I did expeirence a small delay in approval though.
17 September 2024
Reply from ragapay.com
Hello Julian
Thank you for your feedback! We’re glad the setup was easy and that our support team was helpful. We appreciate your patience regarding the approval delay and will work to improve.
Happy processing
Great service with fast approval
Great service with fast approval, but I'd appreciate more real-time support options for quick assistance.
2 August 2024
Reply from ragapay.com
Hello Latosha
Thanks for the feedback! We’re glad you enjoyed the fast approval, and we’re working on expanding real-time support options to assist you even faster
Happy processing
The approval process was fast
The approval process was fast, but there were a few minor hiccups during setup. Still, their support was top-notch.
12 September 2024
Reply from ragapay.com
Hello Colin
We appreciate your feedback! Glad the approval was quick, and thank you for recognizing our support team—we’re always here to help!
Happy processing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.