I choose Raffle House for high-end but realistic properties, and a cash alternative so no selling stress. I wanted to up-grade my subscription but the website was unclear about start date and canx of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would be lovely to win one of these houses and they all look wonderful . My only issue is as a pensioner to get the discount they take you thro all these stages and once you get the code there's no wa... See more
Company replied
I did a single raffle towards the end of 2025 and didn't want any more at the time. I picked up that another one first of January, and now another MBNA on 1st February, that I did not want, or ask fo... See more
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Three things make Raffle House really stand out to me: 1️⃣ Winners can choose cash instead of a house – which is a huge plus. Selling a property isn’t always easy and can quickly eat into you... See more
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Company details
Written by the company
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 27th Dream Home Draw is live
Written by the company
- Enter to win this £2m Cheshire Dream Home
- It's time to win big and give to charity. Dreams. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
4.3
Excellent
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had a great experience with…
I have had a great experience with Raffle House. So far so good.
Best of luck everyone
3 June 2026
Unprompted review
Reply from Raffle House Ltd.
Hi there,
Thank you so much for your kind words and for taking the time to leave a review.
We’re really pleased to hear you’ve had a great experience with Raffle House so far. Your support means a lot to the team, and we wish you the very best of luck in the draws ahead.
Excellent & quick response in resolving…
Excellent & quick response in resolving an over sighted over payment!
27 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hello Angus,
Thank you so much for your wonderful feedback. We’re absolutely delighted to hear that you had such a positive experience with our team.
Your kind words about our honesty and support truly mean a lot to us, and we’re so glad we could deliver for you.
Wishing you the very best of luck in the draw
Absolutely LOVE these people
Absolutely LOVE these people! Super honest and quick with honouring the prizes. Lovely team and generousity is next level. I definitely recommend them.
9 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Farwah,
Thank you so much for your kind words and 5-star review!
We’re really pleased to hear you’ve had such a positive experience and appreciate your feedback about the team and prize fulfillment. It means a lot to us to know you’d recommend Raffle House.
Wishing you the best of luck in future draws!
Evidence based winners
I havent used rafflehouse so take no notice of my rating. I just wanted to ask a question. Has anyone won anything with rafflehouse that has written a review telling us how pleased they are about winning with rafflehouse?
31 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Mikey,
Thanks for taking the time to leave your feedback and for your question.
Yes, we have verified winners across our draws, and many of them have chosen to share their experiences after receiving their prizes. Not all winners leave public reviews, but we do regularly publish and update our official winners list on our website.
You can view recent and past winners here: https://rafflehouse.com/winners
All draws are independently run and verified, and winners are always contacted directly and awarded their prizes in line with our terms and conditions.
If you have any other questions, feel free to reach out to our team at info@rafflehouse.com, and we’ll be happy to assist.
The team is helpful and the programme…
The team is helpful and the programme helps rising money for charities of choice.
22 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi there,
Thank you so much for your 5-star review!
We’re delighted to hear you’ve found the team helpful and that you appreciate the work we do to help raise money for charities. Supporting great causes while giving our members exciting opportunities is exactly what Raffle House is all about.
We really appreciate your support and wish you the very best of luck in the competitions!
Happy to buy tickets
Happy to buy tickets to fund those who need money most, and love the fun incentive of a possible Big Win! Got to be in it for a chance to win it!
23 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Nicoletta,
Thank you for your review!
We’re so glad you enjoy supporting those who need it most while having the excitement of a possible big win. You’ve got to be in it to win it! Wishing you the very best of luck in the draw!
Lies about location of house
The current house is advertised as a Cheshire dream home but the house is actually in Staffordshire (and firmly so). Cheshire is not that far away (Shropshire is actually closer) but why lie about this?
If they mislead you about this then what else will they mislead you about? Please reconsider your decision to give any money to this company.
Edit: under no circumstances would I expect you to reveal the exact location of the house (although anyone local would know). However the county is still wrong in your campaign material, also quoted by the charities you supposedly work with, so I still consider your campaign deeply misleading.
It says Dream Cheshire Home everywhere, not dream house near Chester. And for info, depending on what you classify as “near” Chester is 40 miles away - Market Drayton, Stoke and even Shrewsbury are all closer. Why not say dream Staffordshire or Shropshire home? You might as well say the house is near Birmingham or Manchester as you could probably get there just as quickly. The advertising is still based on a lie.
22 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Rosie,
Thank you for your review.
To protect the privacy of the homeowner, we do not disclose the exact location of our properties publicly, particularly in situations where the winner may opt for the cash alternative. However, we can confirm the property is located near Chester.
Transparency is very important to us, and we certainly would never intentionally mislead our customers. We hope this clarifies the reasoning behind our approach, and if it does, we’d kindly ask you to consider revisiting your review.
Exceptional customer care
Exceptional customer care. Had a query about payment that was solved within a few hours. Didn’t win anything but still hoping!
21 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Serena,
Thank you so much for your lovely review! We’re delighted to hear that our team was able to resolve your payment query quickly and provide you with a positive experience.
We really appreciate your support, and who knows, hopefully your winning moment is just around the corner.
Best of luck in the draws, and thank you again for being part of Raffle House.
I could not see how to include my…
I could not see how to include my coupons in my purchased for the raffle house- and support helped me by manually adding it for me so I did not lose out! I am delighted!
15 May 2026
Unprompted review
Reply from Raffle House Ltd.
Thank you so much for your lovely review, Mrs Poore 😊
We’re really pleased we were able to help make sure you didn’t miss out on your coupon offer. Our team is always happy to step in and assist whenever needed.
Thank you again for your support and kind words, and we wish you the very best of luck in the upcoming draws!
Reply from Raffle House Ltd.
Hi Rachel,
Thank you for your review.
Providing exceptional customer support is always our priority, and we’re so glad to hear that this was reflected in your experience with us.
If you ever need any assistance in the future, please don’t hesitate to get in touch. We are always happy to help.
The website is easy to use.
The website is easy to use.
I did email with a query and received a quick and detailed response.
Good to have communication with a human being!! 😊
14 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Yvonne,
Thank you so much for your review!
We’re pleased that you found the website easy to use and that our team was able to assist you quickly and thoroughly.
If you ever need any assistance in the future, please know that we are always here and happy to help.
Customer Service
Very impressed that a problem I had was resolved so quickly, and on a Sunday too! Thank you so much!
10 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi there,
Thank you so much for your 5-star review!
We’re delighted to hear that your issue was resolved quickly and that our team could help. Providing fast and reliable customer support is really important to us, so your feedback means a lot.
Thanks again for your support, and best of luck in the competitions!
I live in United States and entered
I live in United States and entered.
I’ll enter again. I’d love to win a house outside the United States. I would love to live in another country it’s on my bucket list
8 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Cheryl,
Thank you so much for your review and for entering from the United States!
We absolutely love hearing this. Winning a dream home abroad really would be an incredible adventure and a fantastic bucket list achievement.
We’re so pleased to have you as part of the Raffle House community, and we truly appreciate your support.
Wishing you the very best of luck in the upcoming draws. Hopefully one day we’ll be handing you the keys to your new home overseas!
Good customer service
I took a break from Raffle House and came back to a better priced subscription with more tickets! Here's to hoping I'm back on here saying I'm one of their very lucky winners soon.
8 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Louise,
Thank you so much for your lovely review and welcome back to Raffle House!
We’re really pleased to hear you’ve noticed the improvements to our subscriptions and ticket allocations. We’re always looking for ways to offer even better value to our community.
It’s great to have you back with us, and we’ll be keeping everything crossed that next time you’re writing a review, it’s as one of our very lucky winners!
Wishing you the very best of luck in the draws ahead.
I had an issue with billing and it was…
I had an issue with billing and it was resolved very quickly and efficiently, their customer service is excellent.
7 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Samantha,
Thank you so much for taking the time to leave such a wonderful review.
We are absolutely delighted to hear that your billing issue was resolved quickly and efficiently. Our team always strives to provide the best possible experience for our customers and reviews like yours truly mean the world to us.
I had a concern over registration fees
I had a concern over registration fees, I was worried as 2 payments had come out almost together, but the team explained things well to me, and we're very helpful.
6 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Wendy,
Thank you so much for taking the time to share your experience with us.
We are really glad to hear that our team were able to explain things clearly and put your mind at ease. We completely understand that unexpected payments can be concerning and we always want to make sure our customers feel fully informed and supported.
I swapped to Raffle House from Omaze…
I swapped to Raffle House from Omaze and had a query with them on tickets and was so impressed with how quickly they got back to me and resolved the problem I had. I am really impressed with the friendliness of staff and excited with the move to them. I was also able to select a charity of my choice to help support with my subscription which is lovely. Highly recommend them 😊
5 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hi Edith,
Thank you for your review.
We’re so pleased to hear you had a positive experience and that your query was resolved quickly. It’s also great to know the charity option means a lot to you — that’s something we really value.
If you need any assistance in the future, we’re always happy to help. Best of luck in the draws, we’ve got our fingers crossed for you.
Reply from Raffle House Ltd.
Hi Laraine,
Thank you for your review.
Providing exceptional communication to our customers is our top priority, so we’re really pleased to hear that this has been reflected in your experience.
If you need any assistance in the future, we’re always happy to help.
Great Raffle House
The Raffle House organisation and their website is excellent and straightforward to use. Everything is done with ease. The staff are friendly and great as well. Thank you very much for everything.
5 May 2026
Unprompted review
Reply from Raffle House Ltd.
Hello Mr Nagdi,
Thank you so much for your kind words, Mr Nagdi. we’re delighted to hear you found the experience smooth and easy to use, and that our team could support you along the way. Your feedback really means a lot to us!
Wishing you the very best of luck in the draw.
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