Raff Electrical Reviews 

Best in the market for what they offer. Wish I’d heard about them earlier.

Cheaper washing machine than elsewhere and had been eyeing it up for some time. Prompt service, though I can't yet speak to after sales support.

I chose a highly rated energy efficient model and it was nearly 20% less than elsewhere, but still sold new.

Raff Wallington

We had an oven delivered a couple of hours ago. Unlike our previous oven—and every other oven we've had—this one has an extremely loud fan that runs for 20 minutes after the oven is turned off. Our previous oven and evey other oven we have experience with is relatively silent, but the one Keith sold us is at least ten times louder than anything we've come across before, which is completely unreasonable and unacceptable

Moments ago, after realizing Keith had sold us an oven with such excessive noise. We called just two hours after delivery to hopefully try to find an easy fix to the noise issue. We spoke with Keith who said there wasn't an easy fix. After realising there was no easy solution to the noise issue, we asked if we could return the oven as we weren't happy with it for what is almost a comical level of noise coming out of it, not only did Keith refuse a return or a remedy of any kind, he also became rude, aggressive, and nasty— revealing his true colours, that of a conman trying to pull a fast one.

Unfortunately, we’ll be forced to take legal action, as consumer law gives us 14 days to return a product. Thankfully, government protections exist to prevent predatory business practices; otherwise, grifters like Keith would have a field day exploiting vulnerable customers.

I don’t want to leave a negative review, but when someone like Keith runs a business in an unethical and illegal manner, I feel morally compelled to warn others. Hopefully, this review helps protect others from experiencing the same treatment.

Bought a cooker from them that was installed and turned out to be faulty. Engineer who came out said it had a bent chassis. BER number was issued and the store arranged to take the cooker back. I had to disconnect the cooker from the gas supply myself because RAFF wanted to charge me £100 to disconnect it. Was refunded for the cooker but only refunded £100 of the £140 install cost.

I should not have to pay for anything when the cooker is faulty.

Salesman said he would "Do anything he could to make sure i was happy" until i wanted a refund and then he didn't want to help much at all.

Refund took 4 days when i was told 2 days.

Shopped for a cooker somewhere else.

Consistent excellent service over many years. Pricing very competitive and a pleasure to do business with.
You are treated as a valued customer unlike some of the bigger outlets......

Raff Electrical saved the day. I had had to send back my new washing machine as the delivery men were unable to deal with a stacking system despite no warning from the shop I had brought it from. In despair I rang Raff electrical with not much hope. How wrong I was. Straight away they reassured me that they could deliver and install the washing machine that I wanted, And they did just that and at a lower price. What a pleasure it was to deal with all concerned and especially the guys who came to install my machine. We won’t be using anywhere else from now on.

All of my white goods are from Raff Electrical. I really will not go anywhere else. A local family run store with knowledgeable, helpful staff willing to go the extra mile. Great personal customer service that you will not find at other retailers both online and on the high street.

Popped into Raff at the weekend looking for some new kit. The staff were excellent, they understood what I was looking for and helped me find exactly what I needed. Then, they offered to deliver it.
This is truly a ‘customer first’ business.
Thank you from a very happy customer.

We purchased two televisions from Raff electrical , not really understanding what would be the best purchase.The staff were excellent and extremely helpful , we’ve purchased items from this store before and would highly recommend . Thank you Raff for the great service

Thank you to Raff Electrical for their excellent service and advice when I needed a washing machine for my elderly mum. Not only was their advice excellent so was the service given. Went back a few days later and purchased a vacuum cleaner which they also assembled for my mum Will definitely be using them again. Can highly recommend this company

I have bought products from this company for many years. In fact it is fair to say that about 90% of the electrical gadgets in our home come from Raff. This is an excellent company with whom to do business. Whenever I need new equipment I always use them. If they don’t have it in stock it is always ordered and delivered very quickly. The internet is no substitute for being able to see a good in the flesh so to speak

Just bought a TV from the store. Excellent service and spent time giving advice on options. Loved the personal touch. Speedy delivery and fitting. Great picture and sound quality in my man den.

Do not buy from this store. My mother purchased a Fridge Freezer and paid for delivery and fitting. The unit arrived with a dented door which they agreed to replace but they refused to take responsibility for damage caused by their fitters who tried to force it into a space that was too tight. They became aggressive when we asked them to replace or repair the unit. Its easy being nice when all is running smoothly, its how you help customers when a problem arises that tests the value of the service. Raff Electrical behaved badly. Don't make a mistake, take your custom elsewhere.

I have used Raff Electrical for years and their professional and friendly customer service is second to none. Raff Electrical are very competitively priced and have years of experience. Their aftercare service is where their excellence shines through, I will certainly be shopping here again, thank you for a great service 👍⭐️⭐️⭐️⭐️⭐️

After being let down by CurrysPcWorld just before Christmas (oven broke down on 12/12 and had been attempting to have one delivered since the 13/12...) I turned to Raff Electricals for assistance. When I rang up and explained I had gas pipes that may hinder the fit of a new built-in oven, they offered me to pay a visit and insisted that the guys installing the appliances could alter pipe work if needed.
It was the 22/12. They offered a delivery on 23/12.
Two lovely men came on the agreed date and got on with it!

I would definitely come back and highly recommend this business!

I have used other outlets to purchase from in the past including big high street retailers and on line. They can't match price, service and professionalism of RAFF electrical. I will NOT be shopping anywhere else for these goods apart from Raff in the future.
THANKS Raff for putting the pleasure back in buying a full range of kitchen products. TV next.

I have used Raff for many years and never been disappointed, first class service

Bought an Indesit washing machine from Raff Electrical and couldn't be more happy with it! They advised me on the perfect model for what I need and got it delivered + fitted to me in just a few days. Friendly staff and amazing service!