Raenest Reviews 890

Yeah guys better don't touch my money I'm not joking is not everyone you see online I know ur physical office in Lagos im fed up with all this busthit you know what I'm saying I have sent you 26 email even the requested decument even included my BVN date of birth and dress that nin was used in creating the account you don't need any more decument you have my verified bank account and BVN phone number nothing has been you have a poor system that doesn't aspect authenticator because I set it for the first time and use the code to activate it once after and trying to login again all those google authenticator code doesn't work anymore i have been reading a review in narialand better don't mess up with my wouldn't take it polite and you will pay me double because I will make a case I'm not all does people you mess with there Money up don't try it with I have sent you all you need better get ride off 2FA on my account I have sent 25 email no response keep ignoring when is time you will know I don't joke with my I work hard remotely I'm not the owner sending you directly Email even I'm trying to get into another person how will I know there BVN account verified email address phone number even the last transaction don't make look stupid I have the receipt for that person transfer that was the Last money that come into that account you don't believe then you need I'm coming down to Nigeria for this because I work hard so you don't use 2FA to get money out of me I you know I'm the owner of that my account has no just kinda turn off 2FA on it my email of the account I'm taking about nothing has been done yet all this while worst experience bad review and worst customer service I give you one hour check out on ur email I have sent you everything you remove 2Fa from my account for the last time it now getting worse I know my balance I know my account don't have any card and kredi bank account my first fund was 500 naira from okafor ugockwu Emmanuel kuda bank reference bill sent the money to my geepay Cross to let you know I'm not lying better remove 2FA from my account now I'm fed up

My friend sent me money to purchase games for him using my virtual card and immediately the money hit my account geegpay held the money, local transaction from my friend and they refused to answer my dms on twitter and it's so disappointing, 60,000 naira.

Update: They lifted that and the money dropped but I haven't been able to fund my card for almost 24 hours and this reeks of mediocrity in the services you offer. How is it possible that I can't add money in my account to the card to purchase the item I want to and you parade yourself as a service provider? I would have a rethink about using your services going forward.

My virtual card was debited $14.99 this morning for no reason. please refund my money Geegpay. I just purchased and funded my account yesterday, and I'm being debited today? Please treat with urgency because i am running out of patience.

Update - Raenest Tag ID: mnasworld

Hello,
Please what is happening with my account, I just made a little correction on my address last week friday, then it says I must upload ID again, I uploaded the ID for the second time, then I patiently waited till Tuesday, then I received another mail saying I should re submit the ID again, and I kindly did again, then yesterday afternoon I received another mail saying I should submit again, I really don't know what is going on with the ID I submitted, while it's the same International passport that was approved instantly the first time I opened the account, and even withdrew my monthly earnings at that time, but now it’s taking more than expected to get approved for the account reactivation, and I just received my earnings from Appen, and I'm urgently in need of the funds since last week, now just because of this ID issue I'm starting thinking of borrowing money from someone, while I can see my hard earnings but can't withdraw, it really makes me sad. And customer care isn't helping at all, I only got response telling me to wait and submit again, that's all.
Please help.
Thanks.
Update - Here is my Raenest Tag ID: mnasworld

Please help,it’s Urgent.

Please refund my ..money it’s been days have spoken to all your customer service no one is responding ..if you don’t refund my money I will drag your company all over social media for fraud…and people will know you for the scam you are…rubbish.. how can money just disappear from my card no notification nothing.please refund my money…this is too bad

I have been using Geegpay for a while now and everything seems to work very well not until $4100 was sent to me from my husband to be company account, which he emailed geepay to confirm the payment and also sent them a recent bank statement showing the debit from his company account, and yet geepay has been turning us up and down and their customer care is sh***t they take forever to reply. Am just tired 😩 with such companies in Nigeria they make things difficult for people.. please we need you guys to please release the funds ASAP or still send back the funds to his account. What type of crazy company is this.

I am new to geegpay; and I have submitted my necessary documents for verification, in order to get my foreign Account. I was told wait for few hours that my profile is on awaiting review.
It's about 2 days now, no reply!
Please, I will be glad, if I can be attended to.
Thanks.

Modified: It was a random employee verification request. Done that successfully. But promptness of customer care replies leave much to be desired.

Reading other people's review shows that this particular challenge has been re-occurring but you guys have not found a lasting solution to it. My card was debited $57 meant for my sponsored ads on Amazon. Currently Amazon has suspended by ad campaign bcos the money meant to be deducted from my card is no where to be found. I need my money ASAP.

Responding to my review on truspilot doesn't mean my funds have been refunded. Your response since I lay the complain had not been encouraging.My business is currently suffering, my ads suspended by Amazon till further notice and you guys aren't responding swiftly as I want.

Don't register with geegpay

They are scammer, the keep asking for videos to remove to 2fa from my account so that I can withdraw

They have a server error and refuse to fix it

Customer are complaining of 2fa invalid after they made post on Twitter for customer to enable 2fa authentication

They refuse to fix the error from their servers and since last week week I have been sending my details and video to remove this 2fa key from my account

Instead nothing is been done, they even sent me an email yesterday saying they have picked my ticket but unfortunately today I was informed to send another video of myself

So frustrating to be going through all these when I need my money the most

Very wicked team and fraudulent company

Please verify my account
I have submitted my documents but it’s been like 3 4 days and my account isn’t verified yet
Reanest tag Id
ooz151375

Geegpay disabled my wallet from my first deposit i send them mail still their is no respond i totally loose hope with geegpay

GeegPay's customer service is the most useless customer service among all the fintech companies I've used. Sometimes they'll completely ignore your messages
I have received money for my business but my money is under review and I submit all requested decument but they're not responding my request

I was recommended to this platform by a colleague of your exceptional and top notch services but my experience with your account verification processes is really disheartening, why will KYC verification process take forever after submitting all requested documents. Customer experience and retention is important. Please help to verify my account and I need my account to be operational.

GOOD AFTERNOON
I OPENED A GEEGPAY ACCOUNT FOR OVER A MONTH NOW AND IT IS STILL UNDER REVIEW FOR WEEKS.

The app isn’t letting me withdraw my money because they apparently require me to have all the names that were on the ID I used to verify (4 names) while all my Nigerian bank accounts bear only my first and last name. They have refused to let me withdraw and keep telling me to try using an account that bears the names on the ID instead which I don’t have. It’s frustrating

Please improve on your customer service. Geegpay is doing well.

I still can't get my money out. This has been going on for a long time, more than a year now.

1.) I can't transfer money to my Naira account. For some reason it won't allow me to be added as beneficiary (I emailed an attached file)
2.) Sedondly, I can't top up funds on the second card I just bought!
How is this ok?
The first brand new virtual card I paid for was cancelled by Geegpay without refunding the cost of the card.

This is so terrible using this platform with roadblocks everywhere.

Kindly release my money on the soonest.

I have been patient enough.

Hello geepay I have been waiting for days for my nin to be verified still displaying under reviewed. Pls how help me with this.

My Geegpay card Funding of $1411.88 has refused to reflect on my card balance while the money already left my account. I have contacted support it's been 13hrs no response from either of their channels. Geegpay kindly fix your support and treat this issue as urgent.