Less Than Honest Practice
The website will deliver contact information for radio stations. The issue is trying to cancel. I have twice tried to cancel the account and twice the company has refused to comply. They have claimed they are unable to "...due to privacy and account security reasons we’re unable to cancel user subscriptions manually on our end." Yet their terms of use state specifically how to cancel via their email. I followed those instructions and was unsuccessful. I attempted to canvel via the desktop application. The issue there is there is no account tab or link to cancel. This company has made it just about impossible to cancel without resorting to disputing the charges with my credit card company, which I have done. Date reflects date of this writing. I first tried to cancel on 2/25/2026 and again on 4/27/2026 when I noticed additional charges. On May 20, 2026 I received an email signed by a Ryan. No last name or position within RadioPromo. It was nice enough, but he said that if I would take down this review he would refund the last payment charged to my credit card. He also offered accounts with some of their other web services. My dispute with my credit card company is awaiting resolution. I have no intention of removing or retracting any portion of this review. I have kept screen shots of my emails and emails from RadioPromo. I have also taken screenshots of their Terms of Use and webpages that reflect what I have written. Today is May 21, 2026.