Radicand Tech & Home logo
Visit website

Radicand Tech & Home Reviews 

122
•
TrustScore 5 out of 5

4.8

Appliance Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders much quicker than expected. Many people highlight the excellent service, noting the helpfulness and communication throughout the purchasing process. Reviewers are also very satisfied with the products, finding them to be as advertised and working well, along with competitive pricing. However, some customers also noted a lack of detailed tracking information immediately after placing an order, causing initial nervousness. A few other people also felt that there were occasional issues with incorrect items being delivered, such as the wrong color, which required additional waiting time for a replacement.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with many... See more

Product

Customers had positive experiences with products, often finding items in stock that were unavailable... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy purchasing process... See more

Service

Clients share positive opinions on service, with many describing it as efficient, fast, and reliable.... See more

Price

Reviewers mention positive feedback about price, with many customers finding prices to be great, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient and fast in delivery. It got scary when they did not answer my calls. One was dropped and thereafter there was no answer. I panicked and though it was a scam. I then received a con... See more

Company replied

Rated 5 out of 5 stars

I found an excellent deal on a fantastic tent that was out of stock everywhere else in South Africa. The delivery too a while to arrive from KZN to Cape Town. Ordered on a Wednesday amd it arrived on... See more

Rated 5 out of 5 stars

Delivery was fast and timeous. I am so happy with my earphones, Ive been looking for them and I finally found them with Radicand, and they assisted me very easy one email when I had been experiencing... See more

Rated 5 out of 5 stars

What a service. It took them Less than 24 hours to deliver my purchase in another province. That’s top notch service. I give them 11 stars. The prices are super nice as well. I highly recommend Radica... See more

Company details

  1. Appliance Store

Written by the company

Radicand Tech & Home sells innovative personal and home-tech, new, and like-new open box items at greatly discounted prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(122)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The service was wonderful

The service was wonderful! i was at first sceptical, but Radicand proved me wrong! will for sure order in future again from them!

24 October 2025
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Thank you for the kind words!

Rated 2 out of 5 stars

I got the wrong order and had to wait 3…

I got the wrong order and had to wait 3 more days to get the right one

9 October 2025
Radicand Tech & Home logo

Reply from Radicand Tech & Home

Hi Duduzile,

Thank you for your feedback, and I’m truly sorry for the mix-up with your order which was dispatched directly from the supplier. We understand how disappointing it is to receive the wrong item and then face an additional wait—it’s not the experience we aim to deliver.

We’ve reviewed what went wrong and are working to prevent this from happening again. Your time matters, and we appreciate your patience while we resolved the issue.

If there’s anything more we can do to make this right, please don’t hesitate to reach out. We value your support and hope to serve you better in the future.

Warm regards,
Zanele

Rated 5 out of 5 stars

Great experience

Great experience. First time ordering and the communication and support throughout the process was perfect

1 October 2025
Rated 5 out of 5 stars

Great Servive

I did not expect the product of mine to arrive so quick! Thank you so much for your excellent service. I will definitely order from this company again

18 September 2025
Rated 5 out of 5 stars

Great service

Great service, very fast delivery placed an order on Wednesday and package was delivered on Friday to my door. we'll most definitely recommend, and use them again.

3 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look