Convenient location for storing a large bag when visiting V and A Storehouse (who had many small lockers and some large lockers, but whose pre-visit info indicates they couldn't accommodate my 53c... See more
Company replied
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Review summary
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Based on these reviews
Good, unfortunately we needed some time to explain to the woman at the desk that we had reserved storage service, as she did not speak English. But when the owner came back, everything was clear and q... See more
Company replied
Great place right next to Arlanda express train ( 5 minutes walk) , the guy who is manning the place is very kind and courteous. The only criticism is the steep stairs with a sharp angle ( notToo man... See more
Company replied
Super easy drop off and collection. It may seem odd dropping off at a souvenir shop (Saad) , but I took a chance with all the other positive reviews. You have a qr code to drop off and they check agai... See more
Company replied
Company details
Written by the company
Radical Storage - the world's luggage storage network! Find your closest luggage storage and enjoy your journey until the very end!
Contact info
4.4
Excellent
10K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Smooth and straightforward
The process from booking, to dropping off, and then collecting, was very straightforward and smooth, and the staff at the convenience store were really friendly. I've already booked my next storage in a different city using Radical Storage!
24 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your wonderful feedback. We're delighted to hear that the entire process was smooth and straightforward, and that our staff made your experience even better. It’s great to know you’ve already chosen us again for your next trip — we truly appreciate your trust and look forward to serving you again.
Easy and Convenient Luggage Storage Experience
I used this luggage storage service at the airport and had a very good experience. The app was very easy to use, everything was clear and smooth from start to finish. The process was quick and convenient, and it made my trip much easier. I would definitely recommend it.
24 March 2026
Unprompted review
Reply from Radical Storage
I used this luggage storage service at the airport and had a very good experience. The app was very easy to use, everything was clear and smooth from start to finish. The process was quick and convenient, and it made my trip much easier. I would definitely recommend it.
I didn’t know what to expect as never…
I didn’t know what to expect as never used this kind of luggage storage before. This one is located in a hotel which feels secure. The staff were quick and polite. The luggage is locked in a secure cage. Pick up was straight forward too. I will be using radical storage again.
18 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your wonderful feedback. We're delighted to hear that your first experience with luggage storage met your expectations and that you felt secure using our service. It's great to know that the process was quick, smooth, and handled professionally. We truly appreciate your trust and look forward to welcoming you again.
Great experience,I would highly…
Great experience,I would highly recommend it!
23 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your kind feedback. We're glad to hear you had a great experience and truly appreciate your recommendation. We hope to welcome you again soon.
Close to the city center
Not far from the city center so you can easily leave your luggage and get to the city center in a few minutes.
22 February 2026
Unprompted review
Reply from Radical Storage
Thank you for your feedback. We're glad to hear that you found the location convenient and close to the city center, making it easy to explore without your luggage. We hope to see you again soon.
We couldn't leave our bags there
We couldn't leave our bags there, in Cape Town. It's a totally unsafe place, where anyone could access the bags and take them. There were no lockers, no shelves, no security. We couldn't trust them. Even the taxi driver who was with us totally advised us not to leave them there. This caused us a major inconvenience because we had a guided tour booked and we had to carry our two large bags. This service is a real scam.
16 March 2026
Unprompted review
Reply from Radical Storage
We are very sorry to hear about your experience. We understand your concerns regarding security, and this is certainly not the standard we aim to provide. All our storage locations are carefully selected and expected to meet strict safety requirements, so your feedback is extremely important to us.
We sincerely apologize for the inconvenience caused to your plans. Please contact our customer service so we can investigate this location and assist you further. Your report will help us take the necessary actions to prevent similar situations in the future.
Really practical
Really practical. We left our bags at a fruit shop next to the Pyramide and the staff was kind.
22 March 2026
Unprompted review
Reply from Radical Storage
Really practical. We left our bags at a fruit shop next to the Pyramide and the staff was kind.
Reply from Radical Storage
Thank you for your feedback. We're glad to hear that everything went well and that you found the drop-off and pick-up efficient, as well as the location convenient. We hope to welcome you again soon.
It was easy
It was easy. I just booked a place near where I was going to stay. It's a bit expensive though.
16 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your feedback. We're glad to hear that the service was easy to use and convenient for your plans. We also appreciate your note about the price and will take it into consideration. We hope to welcome you again soon.
Good service
Good service. Just be good to know that you have to carry luggage up a narrow flight of stairs in the barber shop for their storage.
This was not expected. Overall thou the owner was lovely and our luggage was safe.
21 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your feedback! We’re glad you found the service good and that your luggage was kept safe, and it’s great to hear that the owner made a positive impression. We also appreciate your note about the stairs, as this can be useful information for future travelers. We hope to see you again soon.
Perfect
Perfect! Close to apartments, the service is great. We were able to spend another 2 hours in town before the airport. Great idea, thanks a lot
20 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your kind review! We’re glad you found our location convenient and that the service met your expectations. It’s great to know you could enjoy a bit more time in town before heading to the airport. We truly appreciate your feedback and hope to see you again soon.
Great, easy, safe
Great, easy to drop off and pick up. Felt very secure and safe
14 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your kind review! We’re glad to hear that the drop-off and pick-up process was easy and that you felt your luggage was secure and safe. We hope to see you again soon.
Highly recommend this service
Highly recommend this service, opens at 9 am perfect for those who land early in Copenhagen. Owner/manager was super friendly
18 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your kind review! We’re glad you found our service convenient, especially for early arrivals, and that our staff made a great impression. We truly appreciate your recommendation and hope to see you again soon.
Shop was shut the they cancelled new booking
The original location I was set to drop my bags off was closed when I got there. After speaking to customer service they arranged a new location across town. I asked for my money back for the inconvenience and then they cancelled the new booking, again without telling me.
20 March 2026
Unprompted review
Reply from Radical Storage
We are very sorry for your experience. It is not acceptable that the original location was closed upon your arrival, and we fully understand how frustrating it must have been to be redirected across town and then have your new booking cancelled without any notice.
If you have any further questions or need assistance, please contact our customer service at support@radicalstorage.com. We will investigate this matter internally to ensure situations like this do not happen again. Thank you for bringing this to our attention.
They were helpful and straightforward
They were helpful and straightforward. Our luggage was in perfect condition upon pick up. We pre-booked and needed to add a bag, and it was not a problem. Thank you!
19 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your wonderful feedback! We’re glad to hear that everything was handled smoothly, that your luggage was kept in perfect condition, and that adding an extra bag was easy. We truly appreciate your kind words and hope to see you again soon.
Reply from Radical Storage
Thank you for your feedback! We’re glad to hear that the service was quick, smooth, and easy. We truly appreciate your recommendation and hope to see you again soon.
Was sent to a dangerous location where…
Was sent to a dangerous location where police had to escort us away saying we should not be there. Not safe.
19 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your feedback, and we are truly sorry to hear about your experience. This is certainly not the level of safety we aim to provide. We take this matter very seriously and would like to investigate it further. Please contact our customer service at support@radicalstorage.com so we can look into what happened and take appropriate action. Your safety is our top priority, and we appreciate you bringing this to our attention.
It was easy
It was easy, efficient, great central location. We also had a peace of mind that we didn’t have to use lockers but dealt with really people!
13 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your feedback! We’re glad to hear that the process was easy and efficient, and that the central location was convenient. It’s great to know you appreciated the personal service and felt peace of mind leaving your luggage with real people. We hope to see you again soon.
Reply from Radical Storage
Thank you for your feedback! We’re glad to hear that the process was easy and that our staff were helpful. We hope to assist you again on your next trip.
Good
Good, unfortunately we needed some time to explain to the woman at the desk that we had reserved storage service, as she did not speak English. But when the owner came back, everything was clear and quick.
14 March 2026
Unprompted review
Reply from Radical Storage
Thank you for your feedback! We’re glad to hear that everything was resolved quickly once the owner arrived and that the process went smoothly afterward. We also appreciate your note regarding the language barrier and will take it into account to improve the experience for all customers. We hope to assist you again on your next trip.
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