Radiator World Reviews 1,177

Great selection of stylish radiators, delivered in good time. I love the way the site suggests valves etc that suit the radiator you’re looking at. It helped me remember I needed a T-Piece w... See more

Radiator World after sales care is worthy of praise. Very quick to respond and new replacement part ordered and shipped to replace a faulty one with no quibbles or hassle. Response to these issues is... See more

Fantastic radiator! Good price and excellent energy efficiency (I bought the vertical slatted anthracite plug in electric) wifi was a bit fiddly but after 15 minutes it was all sorted! My friend who f... See more

Sarah selected a lovely radiator for us, all now neatly installed and shiny. Radiator World have some very interesting designs - very happy with the result - even more so that it didn't break the bank... See more

Would give no stars if it gave me the option! Terrible company! Delivery driver lied, said he hadn’t been able to contact the number given but I spoke to him and he was rude and unhelpful at all! Then... See more

Radiator ordered at 1 minute to 12-00 noon and arrived the next day as promised. Fitted it without any problems. Packaged well. Quality appears as stated, only time will tell on that, but looks good.... See more

I received the Reina Avola towel radiator next day, which was a very good result. Sarah at Radiator World had provided excellent logistics to ensure the prompt delivery. The towel radiator was not da... See more

Ongoing issue that has yet to be resolved. I have received part of my order damaged and part with an incorrect finish. I have contact them and they are slow to respond. They have not offered a resolut... See more

Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... See more

I had some technical questions that I needed answering before I could order and Sarah answered these quickly. I then went on to order and received updates on progress before it was delivered all well... See more

Straightforward ordering, delivery and product quality good. Plus, I got a really good follow up e-mail from Sarah! I'm hoping it wasn't system generated, as it's a nice touch these days to engage as... See more

Lovely radiator in perfect condition, delivered very well packaged and in good time. Sarah has been really helpful. Overall I’m very impressed with everything. I would definitely recommend this compan... See more

I was replacing most of the heating in my house and was able to get everything I needed from Radiator World. My order included some column radiators in a bespoke colour and Sarah was incredibly hel... See more

I bought two towel rails for my new build cottage. I needed help choosing the correct type, and Sarah was very helpful. I was impressed by the product range, the speed of delivery, product quality, an... See more

I had thought about buying that particular radiator for some time and considered how well it would look and perform in my living room. I decided to take a leap of faith and go ahead with the purchase... See more

Bought an initial radiator and were not impressed with the quality. Manufacturer issue not RadiatorWorld. No fuss and really easy to return for a full refund and Sarah supported us through this proces... See more

Great customer service and would definitely use again! I placed the order and entered the wrong post code by mistake. I immediately emailed and it was changed to the correct post code quickly and easi... See more

We had an issue in December with regard to an electric radiator from Radiator World. I am pleased to say that it has now been fully resolved and the staff there have been, not only very apologetic,... See more

Sarah the lady that answered my phone call was very helpful, knowledgeable and listened to what I had to say. She solved my issues leading to me ordering some radiators. These arrived very quickly and... See more

Website is easy to navigate. Found the item I wanted (heated towel rail) quickly and it was delivered on schedule. Thank you to Sarah in procurement for following up to check all was OK. Overall an ex... See more

Great experience from start to finish. Quality products at very reasonable prices. Very quick delivery. Sarah dealt with my order from start to finish and couldn’t find any negatives in the whole proc... See more

Ordered x5 Radiators and relevant vales on a Monday. Received my order palletised on a Thursday. Best price I could find online. Really happy with service and would use them again. No complaints.

Order 3 hi end Radiators at a great price , all delivered withing 48 hours , Sarah from procurement did an excellent job :) ...very happy and will order again

They picked the phone in seconds. Really reasonable price. Spoke to a lady called SARAH she was extremely pleasant and very professional and quite funny. She didn't sound like a robot I wish... See more

Really pleased with my purchase. It came within a few days. 100 per cent recommend ordering from this company Thank you

My first order from radiator world. It was a simple process and delivered bang in time. Product was good service excellent and Sarah who dealt with it was brilliant. Thanks again Sarah and the radiato... See more

I ordered a new radiator for my living room. This was delivered speedily and well packaged. Eylem was particularly helpful when I rang to discuss a couple of queries.

Website was easy to navigate and found the perfect product at a great price. Ordering was simple and delivery was seamless and really quick thanks to Sarah in the procurement team.

Excellent service from Sarah well happy Kept me updated delivery was on time and the towel radiator was spot on would definitely recommend Thank you Gary.p

We needed a heated towel rail and valves for a bathroom renovation. The phone calls needed for advice on the correct specifications and then the pertinent items, were informative and helpful. The w... See more

Whilst I was happy with the product the customer service is very poor. I spent over £3000 with this company. When I unpacked the pallet I realised I had over ordered 2 radiators. I was told that th... See more

The radiators are fabulous. Delivered on time, well packaged and they are beautiful! We forgot to order feet for one of our radiators and after a conversation with our plumber we put in an order - t... See more

Great price and great service. The whole process was easy and the order arrived promptly. I found the range of bathroom towel rails very comprehensive and the website very easy to navigate.

Great company to order from, I ordered a total of 8 radiators, all came in perfect condition, delivered within 2-3 working days and packed very well to avoid damage. Very pleased with the service and... See more

Radiator world was recommended to us by our plumber and I’m glad he did because the service could not have been better. I mistakenly ordered delivery for a day that I was not going be in, but an e... See more

I wouldn't use these guys again. The radiator I received is faulty and the seller refuses to accept any responsibility for it. I'm now left with a non-functioning radiator which I will have to r... See more

The agent Sarah actually chased down the delivery agents DX and got an apology from them for the mix-up over the delivery. Excellent service from Radiator world

I was very pleased with the quality of the radiators that I ordered, they were reasonably priced and delivered the next day. I will definitely be ordering from Radiator World again.

Purchased a quality product at a very fair price. Delivery was quick via a very professional delivery service. Very happy customer . Many thanks.

Everything fine although awaiting Electrician to fit so still in box but they look really good thankyou Alan

Fantastic service from Sarah and the team at Radiator World. Will be using again in the future as many more radiators are required for our house renovation!

The delivery was quick and the product was the perfect size. Unfortunately the product arrived damaged. This may not have been the fault of the seller but it was a huge disappointment. The towel rail... See more

Very quick delivery, item very well protected and appears to be of good quality. More than satisfied with service and item and would recommend.

Not a good experience. There's plenty of choice so buy elsewhere! Goods were fine but miss your 14 day returns deadline and there is no grace.....apparently its 'the law' (RW - who do you th... See more

I do not recommend Please fully read the terms and conditions on their website before ordering, The return policy doesn’t mention a return delivery cost, this is hidden in the terms and condition... See more

Warning! Don't buy from this company, there are plenty of others out there that will deliver what you paid for. Two £100 thermostatic elements were not delivered with my other items and despite making... See more

Fantastic service. Simply ordered on line & the radiator arrived by courier exactly as planned. Sarah oversaw my purchase throughout. Excellent service , I wouldn’t look elsewhere for a radiator in t... See more

Really nice radiator at great price and arrived quickly. Sarah from customer services attended to all our needs.

I dealt with the team at Radiator World and they were excellent. Very polite, helpful and quick in processing our order.

Not a good experience with these guys at all. Bought a Reina radiator from them, builders had to open package to check and in doing so the packaging tore a bit, as builders can be heavy... See more

Ordered 3 radiators. Terrible service from start to finished and poor quality products. Can get through to anyone as the phone number just rings off. Avoid this company at all costs!

An attractive towel radiator at a very good price. Dispatched and delivered in a very timely manner so I'm very happy the the radiator and the service.