I ordered a radiator and heard nothing from the company. When I contacted them to find out when to expect the delivery they informed me that the supplier did not have the radiator and that they are j... See more
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Bathroom radiator arrived well packed, on date given. Unfortunately, some damage on different areas, which looked like it was done at the factory on assembly. After a phone call and an e-mail with a... See more
Excellent service, fast delivery and amazing price considering we paid nearly 3 times this when we first did our bathroom. Will certainly use again!
Was very easy to order,came the following day on time! Good quality!ordered a smart radiator thermostat , reasonably priced too. Will definitely order again has some good products available. If yo... See more
4.5
Excellent
762 reviews
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Great comunication from the outset and…
Great comunication from the outset and outstanding delivery.
A very good quality product that I have had in my previous house and never had any problems with.
28 January 2025
The Company is simply a web sourcing supplier!
I ordered a radiator and heard nothing from the company. When I contacted them to find out when to expect the delivery they informed me that the supplier did not have the radiator and that they are just an on-line company that sources products from a variety of companies. Frustratingly as they had taken my payment and confirm the order I expected it to be supplied. I would never use this company again. WI have wasted my time and caused as set back to the completion of my kitchen renovation. Also they have had my money in their account for some time!
This is not a fake report. It is reliable and buyers beware using this company!
25 January 2025
Great Value & Servive
Excellent service, fast delivery and amazing price considering we paid nearly 3 times this when we first did our bathroom. Will certainly use again!
19 January 2025
Brilliant
Had a Personal one on one commication and it was easy to order exactly what was required for the job. Delivery was quick and within the timescale stated.
9 January 2025
Very quick delivery
3 January 2025
Very happy with the service and quality.
I required a towel radiator for a small bathroom. RadiatorsOnline advised what was available for next day delivery and duly supplied the one I chose. Very happy with the service and quality of the Towelrads radiator supplied.
31 December 2024
Quick delivery and was exactly what i…
Quick delivery and was exactly what i ordered.
17 November 2024
Really happy with the chrome radiator…
Really happy with the chrome radiator towel rail. Quick delivery and easy to assemble - looks great!
13 December 2024
They took my money but did not have the…
They took my money but did not have the Radiator. They said their supplier would have one on the 4th Dec. so I agreed to wait. On the 5th I contacted them again & they said their supplier would have one on the 10th. I obtained a refund & collected a radiator the same day locally. I ordered from them to save me the trouble of collecting one.
If they cannot supply they should not take the money. I will not use them again.
23 November 2024
Quick and complete delivery
12 December 2024
They do what it says on the tin
Ordered no problems, arrived promptly, well packaged, works fine.... apart from fitting it for free what else could they have done?... a refreshingly good service!
1 December 2024
delivery times much longer because the product came from Germany
Quick communications, with apologies for problems
19 November 2024
Wrong item delivered but quickly…
Wrong item delivered but quickly rectified by “Real”people! On the phone. Very pleasant to deal with. I can now trust them and will not hesitate to use their services in the future.
22 November 2024
Excellent product reasonable price…
Excellent product reasonable price quick service and kept informed of purchase movement through out
20 November 2024
Little disappointed in customer service…
Little disappointed in customer service after it stating 1/3 days delivery I had to phone twice on day 5&8 both times promised return calls of either that never arrived, now told it will be about 14 to 17 days hopefully
14 November 2024
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