racktodoor.com Reviews 124

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

The tricycle came to me missing an axel clip. I purchased a replacement. Once installed, the power cable wraps around the mounting bar. The tricycle does not work and I spent another $100 in... See more

Rated 5 out of 5 stars

amazon sellers have versions of the ratcheting screwdriver i bought for triple the price with less bits. saw an ad at the top of youtube with the exact thing i was already looking into so i decided to... See more

Rated 5 out of 5 stars

Love Everything about this Company from Their Direct Store/Site and Their Ebay Store.! They have a Great Selection and Most Definitely Very Good Prices with Free Shipping in all of the United States w... See more

Rated 4 out of 5 stars

The product is great so far. However, communications are a bit hit and miss. One order was cancelled and refunded with no explanation. I reordered at a slightly higher price and only received part of... See more

Company details

  1. Electronics Store

Written by the company

Rack to Door is an online destination for savvy shoppers looking for great electronics, tools, appliances, and more deals. We work with a network of brands and warehouses across the United States to source in-demand products ready to ship directly to your door. You'll find the same brand-name products you can find in stores and from significant e-commerce retailers, but at an everyday low price and with the assurance of our 30-day return and replacement policy. Shop with confidence at racktodoor.com!


Contact info

3.5

Average

TrustScore 3.5 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible….The tricycle came to me missing an axel…

The tricycle came to me missing an axel clip.
I purchased a replacement. Once installed, the power cable wraps around the mounting bar.
The tricycle does not work and I spent another $100 in parts and tools.

I emailed service to no response
The service number is disconnected
The company number has a voice mailbox that has not been set up.

20 March 2026
Rated 1 out of 5 stars

Customer service gave conflicting info…

Customer service gave conflicting info 4 times will no provide shipping info ordered item on Dec 3 says delivered dec20 and zero help from this company to help find it. So disappointing too late to replace the item and no idea if I will get a refund because they say it was delivered

19 December 2025
Unprompted review
Rated 4 out of 5 stars

The product is great

The product is great so far. However, communications are a bit hit and miss. One order was cancelled and refunded with no explanation. I reordered at a slightly higher price and only received part of the order. That issue was resolved to my satisfaction.

11 June 2025
Rated 1 out of 5 stars

Product can't be used as charging cords…

Product can't be used as charging cords provided with Jump Starter will not go into charging port. Have requested refund several times but customer service is not being helpful. Filing complaint with Better Business Bureau.

17 March 2025

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