Since 4th April my withdrawal is pending (about 80 euros). It is 23 days now. In the world where everything is light fast. They told me there are many transactions for financial department to solv... See more
Company replied
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See what reviewers are saying
Everything works well now but my account verification took quite a few days to complete. Once approved, sports betting and casino both performed well. If Rabona pays attention to this, and offer faste... See more
Company replied
Had a really bad exprience here. I think their prices are bad, not competitive. Also I have heard on issues on their payments and if one wants to withdraw money expect following KYC; Phone numbe... See more
Company replied
It’s rare to find an online casino with such fair and entertaining games. Rabona works with well-known providers, and both small and big wins actually happen. My first withdrawal took three days, exac... See more
Company replied
You should know
2.4
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best customer support I’ve EVER encountered!
I had a small issue with a bet, and support sorted it out in like just a matter of a few minutes. Just a great experience overall, and the odds are excellent!!
13 March 2025
Unprompted review
Reply from Rabona
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Rabona.com Team
Worst casino ever
Worst casino ever. Site states fast payouts. Not true. 3 days after my withdrawl request and its still pending. So basicly if you withdrawl money on a tuesday you probably wont get it until next monday. Customer support is ok but they dont have a clue a about KYC or what does the financial departmant do. Terrible experiance
21 March 2025
Unprompted review
Reply from Rabona
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
Rabona.com Team
COMPETITIVE ODDS, AND GREAT LIVE BETTING!
I MAINLY DO LIVE BETTING, AND RABONA HAS BEEN THE BEST SITE FOR IT HANDS DOWN!! THE ODDS THERE UPDATE QUICKLY, AND THERE ARE ALWAYS A BUNCH OF MARKETS AND LINES!! LOVE IT!!
7 March 2025
Unprompted review
Reply from Rabona
Dear Archie,
Thank you for your amazing feedback! We’re so happy to hear that Rabona has been your top choice for live betting. It’s great to know that you’re enjoying the fast-updating odds and the variety of markets and lines we offer. We truly appreciate your support and are thrilled to continue providing you with the best betting experience possible.
Best Regards
Team Rabona
To all fellow gamblers.. AVOID
To all fellow gamblers... AVOID!
Quick to take a deposit, slow to withdraw! No max deposit limits but max withdrawals of €500-1500. Which obviously is a balls when your bets could be that much as it is... They do facilitate higher manual withdrawals but need to be a customer for years! To be fair had an amazing personal manager with them and she always did her best and was only reason I stayed around so long but the higher up managers do not give a shit and show zero loyalty or care to their customers. They leave withdrawals pending so long that majority of gamblers will always "undo" their withdrawal and apart from a reasonably decent playing platform, a disaster otherwise... AVOID
11 March 2025
Unprompted review
Reply from Rabona
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
Rabona.com Team
bet limit after 1 win
Unbelievable! I registered, made a deposit, and received a welcome bonus. Then, I placed a bet using my entire deposit and bonus on a specific match—and won. After just one winning bet, they immediately reduced my betting limit to a maximum of €10. Essentially, they blocked me from betting further. I absolutely do not recommend this bookmaker!
17 March 2025
Unprompted review
Reply from Rabona
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
Rabona.com Team
I've got no complaints whatsoever. Just excellent service!
Everything about Rabona has been class for me so far guys. My last withdrawal was processed in less than 24 hours! Must be a record. Love the variety of bets available too!
1 March 2025
Unprompted review
Reply from Rabona
Dear Alice,
Thank you for the amazing feedback!
We’re thrilled to hear that Rabona has been delivering a top-class experience for you, especially with such a fast withdrawal!
Less than 24 hours—that’s awesome! We're also happy to know you’re enjoying the variety of bets.
We’ll keep working hard to maintain that level of service for you.
Best of luck with your future bets, and thanks again for choosing Rabona! 🎉💸
Best wishes,
Rabona Customer Support
Rabona is a heavyweight bookmaker already. Mobile experience could be better, though.
Rabona is a great betting site, and has been around for years. I’ve luckily managed to land some nice wins, which is great on my end. My only complaint is that the mobile version sometimes lags when switching between markets. Otherwise, no issues.
3 March 2025
Unprompted review
Reply from Rabona
Dear Kelly,
Thank you for sharing your experience!
We're so glad to hear you've had some nice wins and that you're enjoying Rabona overall.
We appreciate your feedback about the mobile version, and we’ll definitely look into improving the performance when switching between markets.
Your input is invaluable, and we’re committed to making the experience even better.
Thanks again, and best of luck with your future bets! 📱💰
Best wishes,
Rabona Customer Support
Honestly, This Is The Best Betting Site I’ve Used
Rabona is easy to use, offers us some fantastic odds, and also has plenty of betting options. Never had an issue with deposits or withdrawals. Definitely a five-star site!
5 March 2025
Unprompted review
Reply from Rabona
Dear William,
Thank you so much for the amazing review!
We're thrilled to hear that you’re enjoying Rabona’s ease of use, fantastic odds, and variety of betting options.
It's great to know that you've had a smooth experience with deposits and withdrawals too.
We really appreciate your kind words and your five-star rating! We're looking forward to continuing to provide you with an excellent betting experience.
Best of luck with your future bets! ⭐💰⚽
Best wishes,
Rabona Customer Support
Rabona is "JUST" my go-to sportsbook for football betting
I love betting on football, and Rabona never disappoints. They've simply got A BUNCH of markets, great odds, and fast withdrawals. A+ experience every time with them!!
1 March 2025
Unprompted review
Reply from Rabona
Dear James,
Thank you for the fantastic review!
We're so glad to hear that you're enjoying betting on football with Rabona and that you’re happy with the wide variety of markets, great odds, and fast withdrawals.
It's awesome to know you've had an A+ experience every time. We truly appreciate your feedback and look forward to continuing to provide you with top-notch service!
Best of luck with your future bets! ⚽💰
Best wishes,
Rabona Customer Support
Decent overall, but withdrawals could be faster
I really enjoy betting on Rabona, especially on my favourite sports football and basketball. The only issue I faced is that withdrawals take a bit longer than expected. If they could speed that up, it would be perfect.
3 March 2025
Unprompted review
Reply from Rabona
Dear Daniyal,
Thank you for sharing your experience!
We’re really glad to hear you’re enjoying betting on Rabona, especially on your favorite sports, football and basketball.
We understand how important fast withdrawals are, and we appreciate your feedback on that.
We're constantly working to improve, and we'll definitely take your suggestion into consideration.
Thanks again for your support, and we hope to continue providing you with a top-notch experience! Best of luck with your bets! 🏀⚽💰
Best wishes,
Rabona Customer Support
SCAM
I have been waiting my withdraw for month now and they are unable to tell me why i dont receive my withdraw. SCAM casino dont go there
17 February 2025
Unprompted review
Reply from Rabona
Dear Maxime,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
Rabona is delaying all of my…
Rabona is delaying all of my withdrawals. My account is fully verified and this is literally just a tactic they use to hope players cancel their withdrawals and lose everything. I have been trying to withdraw a balance of around $3000 since Jan.18th 2025 and today's date is Feb.15th 2025. Spoke with chat numerous times and just receive the same answer of don't worry it's just taking a little longer than expected. They do eventually pay out withdrawals but their tactics are just dirty and uncalled for. I would recommend Bet 365 as the best betting site but I truly belive Rabona is the worst betting site available.
15 February 2025
Unprompted review
Reply from Rabona
Dear Sonny,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
Another guy writes
Another guy writes: "Totally unprofessional from you guys.Not happy with the service i witnessed a withdrawal delayed. So a week ago i deposited 250$ and made it yo 5000$ in sports. And i withdraw 2000$ and after their time frame of processing which is 2-3 days. I did not get my money. I tried to get in touch through live chat. But all these Agents working there saying the same shit over and over again. It’s been two weeks now on. My withdrawal still has been processed. I m so stressed and thinking of taking this matter to Court for fraudulent charges on your clients.
If i didn’t get my money you guys are done."
Its exactly the same with me. I have tried to withdraw funds 5 times. Those guys have turned into scammers. I guess they dont have the money to pay the winners. They might go bankrupt soon. Dont gamble here. Its scammers for sure.
6 February 2025
Unprompted review
Reply from Rabona
Dear Customer,
Thank you for taking the time to share your feedback on Trustpilot.
We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is very valuable to us, and we’d greatly appreciate the opportunity to make things right.
Please don’t hesitate to reach out to our Support Team via live chat on our website or by email at support@rabona.com. Our team is here for you and will do everything we can to resolve the matter promptly.
Thank you once again for your feedback, we look forward to assisting you.
Kind regards,
The Rabona Team
However
However, I do miss the vibrant atmosphere of in-person events. Online casinos can't fully replicate the energy of live events, with the interaction, bright lights, and sounds of slot machines. Still, the ease and comfort of online gaming are significant advantages that I truly appreciate!
17 January 2025
Unprompted review
Reply from Rabona
Dear Seth,
Thank you for sharing your kind feedback with us.
If we can be of any assistance to you please let us know either on email or live chat.
Best wishes,
Rabona.com
Reply from Rabona
Gentile Cliente,
Grazie mille per la Sua recensione e per il tempo dedicatoci. Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!
Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.
Grazie ancora per il tempo e per la stima dimostrata!
Il Team di Rabona.com
SCAM ❗️❗️❗️
Totally unprofessional from you guys.Not happy with the service i witnessed a withdrawal delayed. So a week ago i deposited 250$ and made it yo 5000$ in sports. And i withdraw 2000$ and after their time frame of processing which is 2-3 days. I did not get my money. I tried to get in touch through live chat. But all these Agents working there saying the same shit over and over again. It’s been two weeks now on. My withdrawal still has been processed. I m so stressed and thinking of taking this matter to Court for fraudulent charges on your clients.
If i didn’t get my money you guys are done.
26 January 2025
Unprompted review
Reply from Rabona
Dear Rajii,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
It's easy to place bets and enjoy…
It's easy to place bets and enjoy various events and sports without the hassle of driving to a crowded casino. The convenience and the wide range of gaming options are just a tap away.
19 January 2025
Unprompted review
Reply from Rabona
Dear Lisa,
Thank you for your feedback!
We're glad to hear that you’re enjoying the convenience of placing bets and accessing a variety of events and sports right from the comfort of your home.
We strive to offer a seamless experience, and it’s great to know that it's making things easier for you. If you ever need any assistance or have more suggestions, feel free to reach out!
Best regards,
Customer support
Where can I start
Where can I start. I have won some money totalling 7000 NZD and they do not reply to emails. Says my account is verified and I just wait and wait. You paid me out before around 2 years ago and then I have recently started using the site again. Not sure what the hold up is. Also why can I only withdraw 1000 NZD per day and up to 3 pending. This is a total joke. You dont care about the customer and want us to re gamble the money which I refuse to do. I will be patient and I will get my money you scammers!!!!!
29 January 2025
Unprompted review
Reply from Rabona
Dear Jake,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
"Delayed Withdrawals and Poor Support—Unacceptable!
I am extremely disappointed with the experience I’ve had with [name of the betting site]. I made a withdrawal request over two weeks ago, and despite their stated 3-day processing time, I am still waiting for my money. This is absolutely unacceptable.
Every time I contact their support, I receive the same generic response: “We are aware of the delay, and there’s nothing to worry about.” Well, I am worried because my money is still missing, and this lack of transparency and accountability is highly concerning.
As a customer, I trusted this platform, but their actions are proving otherwise. How can a business expect loyalty when it fails to honor its commitments? This isn’t just a minor inconvenience—this is my money we’re talking about. Delays like these are a major red flag and a deterrent for potential customers.
I demand immediate action to resolve this issue. If this is how they treat their customers, I cannot in good faith recommend this platform to anyone. If my withdrawal is not processed promptly, I will be escalating this matter further.
To anyone considering using this platform: think twice before entrusting them with your money. Their promises and service reliability leave much to be desired.
10 January 2025
Unprompted review
Reply from Rabona
Prezado Weress,
Agradecemos por dedicar seu tempo para compartilhar sua experiência. Valorizamos sinceramente o fato de você ter trazido suas preocupações à nossa atenção por meio de sua avaliação.
Caso considere que precisa de assistência adicional em relação ao seu relato, convidamos gentilmente a entrar em contato com o nosso Serviço de Suporte via Chat ao Vivo (disponível 24 horas por dia, 7 dias por semana) e fornecer quaisquer detalhes que possam ser úteis sobre o problema encontrado, para que possamos ajudá-lo da melhor forma possível.
Agradecemos sua paciência e compreensão e aproveitamos a oportunidade para enviar nossas cordiais saudações.
A equipe da Rabona.com
Good mobile version with smallish hiccups
I’m always on the go and that is why I rely mostly on mobile access and Rabona does a good job optimizing their platform for phones or tablets. Odds fit nicely but sometimes mobile site feels slightly sluggish when switching between pages.
31 December 2024
Unprompted review
Reply from Rabona
Dear Abigail,
Thank you for your feedback!
We’re thrilled to hear that Rabona’s mobile platform is meeting your needs while you’re on the go. 😊
It’s great to know the odds fit well on your devices and that you’re enjoying the mobile experience overall.
We appreciate your honesty about the occasional sluggishness when switching pages. Your feedback is valuable, and we’ll work to optimize performance for a smoother mobile experience.
If you have any other suggestions or need assistance, we’re always here to help!
Best wishes,
Customer Support
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