QVR Reviews 917

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the hair, describing it as soft, natural, and easy to style, with some noting it blends well with their own hair and can be reused. Reviewers frequently praise the fast shipping and timely delivery, often receiving their orders within a week, and appreciate the absence of chemical smells. The customer service is also highlighted by many as quick to respond, helpful, and professional in resolving issues. However, some people were dissatisfied with the product, reporting that the hair tangles, mats badly, and becomes unusable after a short period, with some questioning if it is truly human hair. Additionally, a few customers experienced significant shipping delays, a lack of tracking information, and unresponsiveness from customer service regarding their orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant disappointment,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing disappointment, citing... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the excellent and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more

Rated 4 out of 5 stars

The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worke... See more

Rated 4 out of 5 stars

This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when yo... See more

Rated 5 out of 5 stars

This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer serv... See more


Company details

  1. Hair Extensions Supplier

Written by the company

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.


Contact info

3.3

Average

TrustScore 3.5 out of 5

917 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing bulk kinky hair

The quality of the bulk kinky hair is amazing! This will be the only place I go from now on. It did take longer to get the product than expected but it was worth the wait.

17 November 2025
Unprompted review
Rated 4 out of 5 stars

Delayed order quickly resolved

Gave a 4star because did not get the original item I ordered because it was out of stock and wasn’t informed until I contacted them. However it was quickly resolved and an alternative was given. Received it in good time. Hair quality seems good and no bad smell

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Arrival of my dream hair

I have always had screenshots of the hair because of the bouncy nature, now the sales is ongoing I had to finally order my dream hair. Thanks qvr for the sales. It was a great opportunity

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Order from anywhere else,just not here!!!!

Order from anywhere else, just not here!!!
I advise against purchasing from this vendor. My order, placed over two weeks ago, has not been shipped. Despite multiple email inquiries and attempts to contact them via WhatsApp, I have received no response. I would recommend considering alternative suppliers such as YGWIGS or Amazon over this vendor.

9 December 2025
Unprompted review
QVR logo

Reply from QVR

We apologize for not providing you with a smooth shopping experience. That is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.

May I know if #00000228310 is your order number, pls? If this is your order, it has been shipped out, the tracking info is HC0001604223RD, and normally the package will arrive you very soon. Our service has also contacted you about your order via email, pls kindly check it~

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 1 out of 5 stars

Terribly poor quality hair

I brought and installed QVR water wave hair for over £200 prior to going on a dream holiday and it looked lovely for 5 days.However it soon turned into a NIGHTMARE! After 6 days the hair started to look dull and became bone dry during the day, despite putting water based products and leave in conditioner ever night! On the 8th day I found a ball of matted, tangled hair had formed during the day which was so bad it had to be cut out leaving a patch in my hair. I tried washing it as suggested and thats when another nightmare started. It frizzed and tangled so bad despite, careful,soft washing,that it all had to be cut off! I have only ever seen synthetic hair behave like this. I am sure QVR have become clever at making synthetic hair look and feel like 100% human hair for a short while until reverses to what it really is, synthetic hair!
I am so dissappointed as so much is said by influencers online about QVR hair being manageable and re-useable! I am also very angry as this hair is not cheap and it looks as if I have been well and truely Scammed! I have 2 bundles of unused hair which will remain unused! But I really want all my money back as I do not like being conned by false advertising!

9 December 2025
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback.

At QVR, we strive to provide high-quality products and good service, we are also very concerned about the problems you have encountered.

We want to assure you that all our hair is made with 100% human hair and contain no synthetic fibers. This is a principle that we have always pursued and will never abandon.

We are sorry, but we can not locate the order based on the current information. To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Your opinions matter. We'll keep working hard to provide better products.

Best wishes
QVR hair service

Rated 1 out of 5 stars

If I could

If I could, I would give this product a zero!!!second time ordering the hair the first time it lasted for at least a month then it matted up now I’ve only had it for two weeks. I can’t even comb it. It’s horrible and I paid $400 in total I want my money back! I’m very disappointed

6 December 2025
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. We will do our best to solve any problems our customers may have.

To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 5 out of 5 stars

Soft and bouncy

I am so impressed with QVR Hair! The quality is silky, soft, and unbelievably natural-looking. Shipping was somewhat fast but the packaging was gorgeous, and customer service was excellent. This is hands-down some of the best hair I’ve ever purchased. Highly recommend!

5 December 2025
Unprompted review
Rated 4 out of 5 stars

14 inches half wig

I received my hair earlier than expected. The hair is soft and I did the test burn and it passed. There is a lot of shredding when I brushed it out. I thought the curl would have been looser but maybe they will loosen up after I wash it and wear it. I have not worn it yet but I will update my review after I wear the hair.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

First off, the qualities is wonderful. But what made me write the review is I accidentally ordered the wrong amount of hair. When messaging the team they responded the very next day and were able to resolve the issue. The fact that I didn’t have to go through hoops to handle this issue was great.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Just an ordinary unhappy customer

I would like to give a 0 star. Based on the last review I did with this company. I have gone back and forth trying to get them to do the right thing. They told me they will ship me 3 packs of hair if I delete the review. The hair was bad hair! I wore it 9 days! When the hair was shampooed it matted so bad it had to be cut from my head. I have multiple emails with them trying to blackmail me into accepting less than I paid for. If they send me quality hair as they advertised I have no problem giving a review based on that order.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company, I buy all the time and the hair is good quality and dyes well. Will continue to purchase in the future for all my loc styles.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t order from this company ever…

I wouldn’t order from this company ever again. I requested a full refund and they keep saying they’ll give me $30 back if I just keep the hair. The hair is not the color they said it was as listed on the website they then said that each bundle is colored differently which is not listed on the website. Once the hair is out in the sun it’s a BRIGHT RED!!! Not the 99J color that is listed on the website. They literally are trying gaslighting me about the color! This is by worst the worst company I abuse dealt with when ordering hair. I wish I would’ve seen the reviews before hand. Now they want me to pay for the full shipping price back to them. I just want my full funds owed to me and stop going back a fourth about a product they misrepresented

1 December 2025
Unprompted review
QVR logo

Reply from QVR

Hey, Dani, thank you for sharing this with us. We completely understand the frustration of receiving an order that doesn't meet your expectations, and also sorry for the inconvenience caused, this is definitely not the experience we want our customers to have.

To assist you further, could you kindly confirm your order number? Then we can confirm the order details and will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 5 out of 5 stars

Perfect for Twists

I use this hair for all my human hair twists on my clients. They love it and so do i. It’s super soft and blends with natural hair PERFECTLY!

15 November 2025
Unprompted review

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