The website for renewal appears a tad clumsy and I had to take out a new policy, answering all the questions which are already on file. It only needs to ask if there are any changes to the previous po... See more
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See what reviewers are saying
Website is simple and easy to navigate. The amount of cover can easily be altered to meet change in future rebuilding costs. Helpful hints are included to clarify what each section means. I have con... See more
Timely reminders. Ability to renew up to a month before the existing policy expires. I could store the quote if I wanted to but I went ahead straight away so I could then let other parties know in... See more
I have used Quotemonkey for a number of years. One gets timely reminders and a no fuss, easy to follow renewal quote which if one accepts takes one forward t... See more
Company details
Information provided by various external sources
Quote Monkey, specialist insurance for self storage, car parks, private roads, woodland and many more. Competitive quotes with buy online facility.
Contact info
North Road, RM15 6PT, South Ockendon, United Kingdom
- admin@quotemonkey.co.uk
- quotemonkey.co.uk
their claims number is disconnected
their claims number is disconnected, the number on the FCA website goes to voicemail, seems like they have either gone bust or trying to dodge claims.
The site was very easy to navigate
The site was very easy to navigate, all documents available to inspect before completion , the price was excellent for the cover offered, hope that we can do the same business next year, thanks .
Easy to use website
Easy to use website. Only query is that I was “spat out” once, as I was about to pay and was told security token did not match. What is a security token? Anyway, it worked on the second attempt.
Smooth Purchase and Responsive to Questions
As with any insurance purchase you hope that you never need to use the product you are paying for.
That being said the purchase was smooth and I did have a couple of questions which were responded to quickly. Initially the storage facility i wanted to use was not on their list but this was added quickly following my request.
In terms of initial customer service and the purchase process I would rate 5*
Exellent service.
quotemonkey v the rest
I thought the admin charge was a little steep especially for return customers, but when I a price comparison all the entire policy other companies were more expensive so opted for quote monkey.
Would have preferred to communicate…
Would have preferred to communicate with a human being rather than via emails only
The website is difficult to navigate…
The website is difficult to navigate and uses colours that are difficult to differentiate.
Service excellent reminders excellent…
Service excellent reminders excellent price a little high !!!!
Quick and easy to get quote/take out insurance.
Process of getting quote & price for liability insurance on some woodland was very slick.
Real proof of insurance quality is always how well a claim goes but hopefully that will never be put to the test..
Website really easy to negotiate…
Website really easy to negotiate around. Insurance is good value for money.
Once I sent email and got reply renew…
Once I sent email and got reply renew my policy without a hitch.
Very easy!
Very impressed by how easy it was to use Quotemonkey. I was struggling to find a website that actually covered our storage facility - Quotemonkey was the only one that allowed me to suggest it be added, and I was pleasantly surprised that it was online within just a couple of hours of that. The policy itself was equally easy - nice short set of questions to answer, no complicated jargon, etc. Would definitely recommend!
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