The information was very clear as to what I was covered for. Options were easy to change any details if required. Only issue was the increase in premium. However, when comparing this insurance with ot... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to get basic information and any adjustments show on the price. Difficult to wade through all the documentation to get to the details. Section on Contents/ valuable item/ away from home was diff... See more
Company replied
The site is easy to navigate. There are so many options available. For example, you can change the voluntary excess amounts, and switch it back if it's too expensive. You can change the possessions va... See more
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Absolutely delighted with my first year. I love how you earn rewards points that can be redeemed on gift cards. Monitoring is mostly accurate. Renewal price was great for someone who was a “Green” dri... See more
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4.1
Great
52K reviews
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Really easy to navigate and very clear
14 October 2025
Reply from Quotemehappy.com
Thanks for the glowing review Mr Partridge! 🤩
We strive for a simple and streamline process. It's great to hear we've hit the mark.
Thanks for choosing us. 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Saved loads of money!
Saved loads of money. Process was easy to navigate with clear options.
13 April 2026
The whole system is a nightmare only…
The whole system is a nightmare only persevered as the price was the best.
As I have had previous policies with Aviva getting onto the system was impossible. The robot bot chat useless passed to various named bots all useless.
In the end I used a new email address to make a new account!!!
2 January 2026
Reply from Quotemehappy.com
Hi Janet,
Thank you for taking the time to share your experience, it's disappointing to hear how frustrating you found the process.
We understand how disappointing it can be when accessing an account or navigating our chat system doesn’t go as smoothly as expected, and we appreciate your patience in persevering. We’re especially sorry to hear that you felt you had to create a new email address to set up an account — that’s certainly not the experience we want for our customers.
In terms of pricing, the quotes we send reflect the best price we’re able to offer at that time. We know this may not be right for everyone, but we do always aim to be as competitive as possible.
Your feedback is important and helps us improve. If you run into any issues in the future or need assistance, please don’t hesitate to use the contact form below and a member of our team will be happy to help.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ Quotemehappy Social Team
Awful
I made a claim today under my home emergency cover policy for a leak in my kitchen and was told no-one could come out for 7 days!! Absolutely ridiculous. I now have to pay privately to have the leak repaired as I obviously can't have a pipe leaking into my kitchen for 7 days! What is the point in my home emergency cover? Absolutely furious.
14 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi Natalie, thanks for bringing this to us, it's certainly not the high level of service we'd expect to see.
We understand it's important for cover to be there in emergency situations like this, and if there's anything we can do to help speed this along, please get in touch using the details below 🤝
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Good value for money car insurance…
Good value for money car insurance ,easy to manage online
14 April 2026
Reply from Quotemehappy.com
Just what we want to hear from our new customers! Thanks for the awesome five stars ⭐⭐⭐⭐⭐
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Reply from Quotemehappy.com
Thanks for sticking with us! We're thrilled to still have you on board, and hopefully for many years to come 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Great customer experience
I recently needed to add a named driver to my policy but couldn’t access my online account, as I no longer had access to the email address linked to it and didn’t know my password. Because of this, I had to go through the live chat service.
The agent was extremely helpful – they assisted me in adding the named driver and also helped update my email address on the account. Nothing was too much trouble, and they were really polite and efficient throughout.
This was my first time contacting Quote Me Happy since taking out my policy, and it was a really positive experience. Great customer service!
8 April 2026
Unprompted review
Reply from Quotemehappy.com
Your message was lovely to read. Thanks for the encouragement and support 😄
We're so pleased our team could help keep things simple, and proud to have you with us 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
QUOTE ME HAPPY. AVIVA win me over and over.
Again I have renewed my house insurance policy with the same insurance company, as usual I checked for cheaper annual cover but I was surprised that it couldn't be found. In fact I decided to add the reasonable priced emergency home cover to my policy for peace of mind. Long may it continue without any need for a claim.
14 April 2026
Reply from Quotemehappy.com
Thanks for sharing your experience with us. We are happy to hear it was a good one 😄💛
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Reasonable price, flaky on-line service
Reasonable quoted price, with lots of choice of additional cover. I decided to renew. However, navigating the renewal on-line when I wanted to make minor changes to my vehicle and personal details was confusing and I'm still not convinced that the insurer has picked up the amended details. The help ChatBot was of no use whatsoever.
13 April 2026
Reply from Quotemehappy.com
Hi, thanks for taking the time to feed this back to us 🙂
We're pleased despite the difficulty you had, you still decided to stay with us for this year 🤝
If you're still concerned if your changes haven't been made correctly, please get in touch with us using the details below.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Initially no issues until renewal time
Initially no issues until renewal time. Price went up, whilst deciding whether or not to stay and when I did go to pay, the offer from them had been withdrawn and had gone up even more which was ridiculous. After that shock, went with another insurer. Unfortunately you need to cancel the policy even if it runs out as this company will still charge admin to cancel. I had no idea until I got a letter asking to pay up for the next year, interestingly, it is for the original amount they first offered not the next hiked price they offered? Confused, so am I!!! If someone does not renew surely that means they don't want your bloody insurance? I logged into my account and physically changed it to cancellation fearing debt collectors turning up and ended up paying for the privilege - disgusting. No one you can talk to either and the online bot needs to be dismantled absolute rubbish! I had to pay the admin fees etc to cancel and get them off my back even though I have insurance elsewhere, and I can assume that if you still ignored them they would send letters asking for money for admin crap they use as an excuse to make money, shame on you. This is where they get you so beware!
28 March 2026
Unprompted review
Reply from Quotemehappy.com
Hi, thanks for taking the time to let us know about this. We're so sorry to hear how this experience left you feeling.
It's never our intention to leave our customers this way, and we've loved having you on board with us.
So we can look into this for you, and ensure your policy has been cancelled correctly, do pop us a message using the details below 🤝
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Reply from Quotemehappy.com
Thank you for the warm review. We are glad everything worked out well for you 😊✨
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Took 30 minutes to log onto website
Took 30 minutes to log onto website.
The chat took far too long.
13 April 2026
Reply from Quotemehappy.com
Hi John, thanks for taking the time to feed this back to us, we can see things haven't gone as smoothly as we'd expect.
We'll be sure to take this on board, and look to improve our service in future 🤝
If you still need some help with your policy, please do get in touch with us directly, just use the link below 🙂
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Good price with included extras
Easy to use,and for the price with included extras was really good,best about.
11 April 2026
Reply from Quotemehappy.com
Thanks so much for taking the time to share this lovely feedback. We are really pleased you had such a positive experience 😊🌟
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
A lot easier than other sites I tried
A lot easier than other sites I tried
( I’m an OAP )
11 April 2026
Reply from Quotemehappy.com
This was such a nice message to read. Thank you for your kind words and for choosing us 😄💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Fantastic service and very happy to…
Fantastic service and very happy to choices for sure insurance we git 3 years use them andcwe can say very good.
12 April 2026
Reply from Quotemehappy.com
We really appreciate you letting us know how things went. It is great to hear you were happy 🌟🙂
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
A very satisfied customer.
I was very pleased to receive a hard copy of the documents in good time, before renewing. Much better than having to download loads of pages. Always a bonusa
11 April 2026
Reply from Quotemehappy.com
We are grateful for your support and kind message. Thanks again for the rating 😊🌈
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Very unhelpful and awful "customer service"
Very unhelpful "customer service" if you can call it that. Being unable to physically speak to a human is insanely frustrating as I have found out the hard way and will not be using ever again for insurance. "Person/robot" who knows, that i messaged claimed they had checked things yet clearly had not. Did not actually read what I had typed so had to repeatedly type things again. Most frustrating company I have tried to deal with and would not recommend to anyone.
12 April 2026
Unprompted review
Reply from Quotemehappy.com
Thanks for taking the time to share your feedback - we’re really sorry to hear how difficult and frustrating your experience has been. You should always be able to get clear, helpful support, and it’s disappointing to hear that this didn’t happen.
It’s especially concerning to hear that you felt your messages weren’t properly read and that you had to repeat information. That’s not the level of service we aim to provide, and we appreciate you highlighting it.
So we can get you some further support, please get in touch via the means below with your policy details.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
Renewal …
Very difficult to rate until I need assistance but price competitive no problem on renewal only gone up by £20 with all things considered not too bad could have got it for a little bit less but decided to stay. If and when I need to make a claim I will rate again.
12 April 2026
Reply from Quotemehappy.com
We are pleased to hear you were happy with the service. Thanks again for the five stars 🌟🙂
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Reply from Quotemehappy.com
It means a lot to hear this. Thanks for sharing your thoughts and experience 😄✨
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
absolutely terrible service
11 April 2026
Unprompted review
Reply from Quotemehappy.com
Thanks for taking the time to leave a review Khobi. This is disappointing to see your experience. That’s not the level of service we want to deliver. So we can find out more and get you support if needed, please do get in touch via the means below with your details.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
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