Quo Reviews 

Great business phone service provider. If you need a phone line or more than one with custom vm, ai & more Quo is wonderful. Will be using them again.

Quo is very easy to use and budget friendly

Good cutomer service, prompt response and resolution.

Easy onboarding, friendly support

This company is providing a much needed solution. Where they stand out above other companies, is their customer service!
Great experience!

Great computer based phone system. A lot of options and features. In fact, we've yet to research them all. Highly recommend.

We are a small two-person startup and use Quo for our company's support line. The setup took an afternoon, including a number, voicemail, and a caller ID name that was approved within a couple days. We registered with carriers for texting (A2P brand and campaign), and it went through on the first try. When our office address changed, support answered the same day, explained what could and could not be changed on an approved registration, and updated the billing address. It does the job quickly and without drama, which is what we wanted.

I just opened a law firm and selected Quo for my virtual phone. I couldn’t be more pleased. Quo works smoothly with my virtual receptionist, which has made things much easier for me. The call quality is great, and the text function works perfectly. I highly recommend Quo if you need a virtual phone.

Quo has excellent customer service. They helped us get our number working. Communication was great throughout the process.

Been using it under a month, so far so good. Their service and especially their customer service have been superb so far. More power, Quo!

Everything was broken, even their support agent chat was having issues. I double checked with a call on google voice before and after, and my internet speed was 80/12mbps.

I have no idea how they could have a business with an app that was throwing errors at every step of the way. They also removed my reddit post right away

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Full list of everything that went wrong.

1. Account creation had bugs where selected phone numbers said they weren't available and I had to go back and select another random one twice. Then i "succeeded" with a random error, and had to manually change the url to get to the main screen

2. Every time I wanted to make a call I would get an error telling me to refresh, which was required before every call.

3. No call would last longer than ~30 seconds before failing.

Customer support is fantastic to work with. Very responsive and professional.

Very high quality - both UX/UI and calls.
Great service, very responsive and fair when it comes to billings etc. Shouldn't be a surprise, but we all know a lot of internet companies that falter. Glad to have learned that Quo isn't one of them. Way to go!

The team was super helpful, real humans who helped answer my questions and get me setup quickly.

We ported our business number to Quo for BIMS Laundry primarily for Sona’s AI call screening. We wanted to filter spam and solicitation calls while connecting legitimate customers to us through the app.
The screening is useful, but internal transfers have been unreliable since we switched. The app rings briefly, then sends customers to voicemail before we can answer. Quo logs these calls as “You rejected the call,” although nobody declined them. We reproduced this on iPhone, Android, and desktop, including with only one device signed in.
We opened a support ticket on September 19, 2026, and provided screenshots, specific call examples, and extensive troubleshooting. On September 25, Quo confirmed in writing that this was a backend bug on their end, not a problem with our settings, devices, or network.
As of October 17, four weeks after opening the ticket, the issue remains unresolved with no fix date. I have also copied the CEO and a VP on the escalation. Support acknowledges the problem and says engineering is investigating, but I have to repeatedly follow up for updates.
Meanwhile, customer transfers continue to fail, leaving us to return calls that should have connected directly. Some AI summaries report a successful transfer even when the same conversation shows a missed call and voicemail.
For a small business, reliably connecting customers to someone who can help is essential. The ongoing failures and time spent chasing a resolution have undermined the reason we switched. I regret porting our business number to Quo and cannot recommend relying on Sona’s internal transfers based on our experience.
I will update this review when the issue is resolved and we have verified that transfers work reliably.

**Love it as a business owner and a developer**

As a small business owner, Quo has so much of what’s missing from the legacy phone providers. Clean interface, great user experience, and things are easy to find and use.

Then there’s the developer side, which honestly blew me away. One of the most robust developer platforms I’ve worked with, with plenty of room to build integrations and automate things. Feels like there’s a new release every week, and they’re actively working with other SaaS platforms to connect everything. Really happy with what they’re building.

We use Quo for our company's business phone line at HostWebhook. When we needed our invoices to show our legal business name and an invoice with our company details for a business verification process, the support team handled it quickly and exactly as requested. Clear communication, fast response and a reliable product. Highly recommended for startups that need a professional US business number.

I have been using Quo as my virtual phone service for the last 2 months or so and couldn't be happier with the service. Calls are clear, texts are simple to send and receive, and setting up the line with an answering service was simple. I had tried Google Phone before, and it lacked many of Quo's feature. I'm glad I made the decision I did.

We have been using Quo for our business for the last few months. It have been easy and intuitive.

Quo has been a game-changer for managing US business operations while working remotely from overseas. Even from the other side of the world, I can stay connected, manage calls, and help keep day-to-day operations running smoothly. The features are a huge plus, and having everything in one place makes communication so much easier. For what it offers, it's definitely bang for your buck. It's one of those tools that makes running a business remotely feel a whole lot more manageable. Highly recommend.