I've canceled over a month ago and they still charged me and claimed they can't find my account after giving them two different email addresses! I find this as a bad attempt for fraudulent activity.... See more
Company replied
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I cannot get this cancelled. I've sent a request to their support team and they cannot "find" my account. I've followed their directions to cancel for the past week and keep getting error messages on... See more
Company replied
This is a total scam. I looked at their website, however, I don’t remember opening a subscription and yet they are charging my Apple account. I never downloaded the app until they started charging my... See more
Company replied
My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings a... See more
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Company details
Written by the company
Meet Stylio — your AI-powered stylist that provides thoughtful, personalized fashion guidance every day, helping you look polished with ease. Whether you're returning to work, starting a new chapter, or simply want to refresh your wardrobe, Stylio helps you dress with confidence — without spending hours or hiring a consultant.
Contact info
United States
- support@stylio.fashion
- quiz.stylio.fashion
1.7
Bad
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I've canceled over a month ago and they…
I've canceled over a month ago and they still charged me and claimed they can't find my account after giving them two different email addresses!
I find this as a bad attempt for fraudulent activity. I will be escalated my claim.
23 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hi Trish, we're sorry for any frustration the cancellation process caused — that's definitely not the experience we want anyone to have with Stylio. It looks like the mix-up happened because you'd reached out from a different email than the one linked to your subscription, which made it a bit trickier to locate at first — all good now though, and we're glad we could track it down. If anything else comes up, we're always here at support@stylio.fashion 💛
I never subscribed to this service
I never subscribed to this service ! Since it has not been used at all I'm asking that you return my money to my card ! I will cancel this card as soon as my money is returned!I'm a 73 yr old living on a fixed income and would have no need for this! I hope you will do as I ask so I don't have to take other measures to get this settled! I thought my card was compromised but from these reviews I'm not so sure!
23 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Jackie Lanier, thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.
I cannot get this cancelled
I cannot get this cancelled. I've sent a request to their support team and they cannot "find" my account. I've followed their directions to cancel for the past week and keep getting error messages on their app. Now, they are trying to charge my credit card almost $40 for the subscription. I don't know how to get this to end.
10 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Tina,
We're so sorry for the frustration and stress this has caused you — a week of trying to cancel with no success, plus a pending charge, is genuinely stressful, and that's not the experience we want for you at all.
Good news: we've located your account, and your cancellation has already been confirmed — you should already have received a confirmation email with the details. You should not be charged going forward.
We're sorry again for the inconvenience this has caused. Please don't hesitate to reach out if you have any other questions or if anything doesn't look right on your end.
It is very misleading this day and age…
It is very misleading this day and age where you have stitch fix and other companies sending you clothes. Esp for $30 a month. Do not use. And if ur not satisfied. They take ur money anyway. When I cancelled my order 15 mins after receiving, one of the cancellation options says, I thought you sent the clothes. Which means they realize ppl may make that assumption and do not clearly state that they do not. And they keep ur initial payment. Fraudulent company.
17 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Jamie,
We're sorry for the misunderstanding, and we understand how the comparison to clothing subscription boxes could easily lead to that assumption. To clarify, Stylio is an AI styling assistant, we don't sell or ship physical clothing.
All details about what's included are shown clearly before and during the purchase process. We're sorry this wasn't clear enough for you upfront, and we appreciate you sharing this feedback. If you need any other assistance, please reach out to us at support@stylio.fashion, so we can help there.
This is a total scam
This is a total scam. I looked at their website, however, I don’t remember opening a subscription and yet they are charging my Apple account. I never downloaded the app until they started charging my account. Every email address that they have provided for Customer Service is non-operational. Don’t fall for this SCAM.
13 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Donna,
We're sorry to hear about this experience, and I understand the frustration around unexpected charges.
I want to clarify that support@stylio.fashion is an active and monitored support email, please reach out to us there and we'll take a close look into your account and the charges right away.
severe technical and system login errors
Upon attempting to use the service, I immediately encountered severe technical and system login errors that prevented me from accessing or utilizing the styling services I paid for. I contacted the merchant's customer support team immediately to resolve the technical issue and request a cancellation and refund. While the merchant has confirmed via email that my subscription is now canceled, they have explicitly refused to issue a refund for this non-functional service.
14 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Cindy,
I'm sorry for the trouble you've had with this, both the login issues and the refund concern.
Looking into our system, we don't currently have an email on file under your name regarding this. Could you please send it once more to support@stylio.fashion? That'll allow us to properly investigate the technical issue and your cancellation/refund request.
Thanks for your patience, we'll take a close look as soon as we hear from you.
Thought I was getting a free trial
Thought I was getting a free trial. When I Che my Apple account-it said FREE-nothing to cancel but then I got hit with a $40 renewal fee and they won’t refund! Total scam!
12 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Tracy,
Thank you for sharing this, and I'm sorry for the frustration and confusion around the charge. I can understand how unsettling it feels to see "free" on your Apple account while also being charged elsewhere.
To clarify, your purchase was made through our website rather than through Apple, which is why it doesn't appear in your Apple subscription list, it's a separate account and billing system. All the details around this, including the terms you agreed to at purchase, were shared with you by our support team via email.
We know this wasn't the experience you expected, and we're always happy to continue the conversation directly if you have any further questions, our team is here to help clarify anything further.
SCAM- I just sent an email to the email…
SCAM- I just sent an email to the email provided in one of the comments in trust pilot realising afterwards I realised that I had not given any information of my account- I also used a different email address to sign up. I then got an automatic reply that my subscription had been cancelled however they would not be able to do this cause they didn’t have any of my account information. This just confirms it is a scam instead of wasting more months. I will contact my bank.
11 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Olivia,
We’re sorry for the confusion and understand why this situation raised concerns.
Please check your inbox and spam/junk folders, as our confirmation that your Stylio subscription was cancelled immediately may have been filtered there.
Regarding the two different email addresses, it’s possible that one of them was not recognized as the email connected to your account, which may have caused the confusion. Our team was still able to locate and cancel the subscription through the available account information.
We apologize for the misunderstanding and appreciate you bringing this to our attention.
Impossible to cancel subscription
I have never used it. My repeated attempts to cancel my subscription have each been blocked. I followed the directions to cancel— without the slightest success. I see no phone number anywhere. Still, they faithfully deduct $38.95 every month for which I get absolutely nothing. I am very frustrated and angry.
23 July 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Rebecca,
We’re here for you. To make sure we get this sorted out quickly, please drop us a line at support@stylio.fashion. Our team will be happy to take care of it for you personally.
Tiny pics and outfits mut be ordered from multiple sites
The pictures are tiny. If you select a piece it shows where to purchase it. The pieces would have to be ordered from multiple sites. So basically you are paying for tiny pictures. Better to just look on Pinterest and save your money. I canceled immediately
2 August 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Sandy,
We’re sorry Stylio didn’t provide the value you expected. We understand how frustrating it can be when the outfit images feel too small and the recommended pieces require shopping across multiple websites.
Thank you for sharing this feedback. We’re continually working to improve the way recommendations are displayed and make the overall styling experience more useful and convenient. We’re sorry to see you go and appreciate you giving Stylio a try.
They do not provide the information…
They do not provide the information advertised about finding out your feminine style. Also the AI chat can't and does not answer the questions with the information requested. The color palette wasn't used in the outfit suggestions and they were not chosen for the climate requested. All outfits were for winter not summer over 100 degrees. Also it was only the same outfits, never anything new in the requested colors, etc. It was a very disappointing experience and I would never have purchased any of the outfits as they were not based on the information I provided. They were very nonflattering. I certainly will not recommend this to anyone.
14 July 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Geralynn,
We’re truly sorry that Stylio didn’t deliver the personalized experience you expected. Your recommendations should feel relevant to the information you provide, so we understand how disappointing it was to receive repetitive outfit suggestions that didn’t reflect your color palette, climate, or preferences.
We especially appreciate the specific feedback about the feminine style insights, AI assistant, color recommendations, and warm-weather outfits. We’re actively working to improve the personalization and quality of our recommendations, and we’ll make sure your feedback is shared with our product team.
Thank you for taking the time to explain what didn’t work for you. We’re sorry we didn’t provide the experience you were hoping for.
This app is ridiculous
This app is ridiculous. I’ve tried numerous times to cancel and can’t but you keep charging me every month! Please cancel this service immediately I can’t afford this! Plus it’s not worth it!
30 July 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Tracie,
We’re sorry for any frustration the cancellation process may have caused. Our goal is to make Stylio feel supportive at every stage, so if you need a hand with your subscription, please reach out at support@stylio.fashion. You can also do it yourself in Settings → Manage Subscription, but we’re more than happy to take care of it for you personally.
If I could give negative stats I would
If I could give negative stats I would. One star is more than generous. I subscribed thinking this was different than what it was, which was a shopping assistant. I don’t need that so I immediately canceled. I never ordered and barely looked at app and still was charged 11 and 20 bucks respectively. I paid them and thought, my bad, I canceled on the app and moved on. A month later they tried to take another 30 dollars, saying later through “service” email reply’s to my concern that it was a prior owed amount. For what? Don’t know cause I never ordered and canceled. Bank flagged it fraud but it messed up my Apple Pay. Don’t trust this company!!!!! Stretchy business practices. Reputable businesses don’t have to work so hard to provide nothing of value.
27 July 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Barbara,
We’re truly sorry that your experience with Stylio left you feeling this frustrated and distrustful. We understand how concerning it can be to see a payment attempt after believing everything had already been cancelled.
Stylio is a subscription-based styling service, and purchases or orders are not required for a subscription to remain active. Regarding the later payment attempt, our support team has already shared the details explaining the dunning status and the outstanding payment attempts associated with your account.
We’re sorry that the overall experience caused so much confusion and inconvenience. We also appreciate your feedback and are continually working to make our subscription and billing information clearer for our customers.
Scam. Can’t find where is the subscription, can’t cancel.
Downloaded app just to check it out. Didn’t like it. Happened to check my bank account today and saw 3 transactions for subscription! Tried to find emails from “Stylio” if I may have accidentally subscribed…nothing. Checked my iPhone App Store, also nothing. Customers will ALWAYS receive email notification to confirm subscription unless it’s a scam. Read through all the reviews, all same theme. Tells you a lot about this useless, scamming app. Giving you 1 star is extremely generous.
15 July 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello!
We’re sorry to hear about your experience and understand how concerning unexpected charges can feel.
Please note that Stylio subscriptions purchased through our website will not appear in your Apple App Store subscriptions list, as they are managed separately. Subscription details and renewal terms are displayed during the purchase process before confirmation.
We understand your concerns regarding communication and billing clarity, and we appreciate your feedback. If you believe there are unfamiliar charges on your account, please contact our support team at support@stylio.fashion so we can review the details and help clarify the situation.
SCAM
SCAM! Completely misleading subscription cost. They charge $10 at first and then change it to over $50. I tried contacting them when I saw the 2nd charge was pending and was told that it was non refundable and that was their final decision.
18 June 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Karen,
We’re truly sorry for any frustration or confusion this situation may have caused. We understand how unsettling unexpected charges can feel, and we want to assure you that all subscription renewal terms are clearly displayed during purchase, and full details regarding your subscription were sent to you.
Unfortunately, due to our terms of use, we are unable to provide additional refunds. We deeply appreciate your feedback and will continue working to make our processes as clear and straightforward as possible for all our users.
Impossible to cancel
Impossible to cancel. I am still being charged and I've canceled two months ago. Now it's not even letting me log in to cancel. Stay away from this scam!
30 May 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Julie,
We’re very sorry for the frustration this has caused. Your subscription has indeed been cancelled, and no further payments will be processed.
Please check both your inbox and spam folder for the confirmation we previously sent regarding the cancellation — it contains all the details you’ll need. If you still cannot access it or have questions, our support team is available 24/7 to assist you.
Stay clear of this Company
Stay clear of this Company. The service takes weekly charge’s repeatedly without authorization. Notice they do not have a phone answering service when you call. The call is disconnected. I have stopped payment via my bank three times. They are robbing me. Unscrupulous scammers.
22 May 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello Kathleen,
We’re really sorry this has been such a stressful experience.
We'd like to clarify that our team is available 24/7 via email, and all subscription details including charges and cancellations are handled through the app or our support channels. If you’ve stopped payments via your bank, that’s outside of our control, but we’re here to help confirm any subscription status or provide guidance.
We understand how frustrating unexpected charges can feel and truly appreciate your patience.
Charged my credit card even I cancelled the subscription
I was charged even though I already cancelled my subscription a month ago. I used it for a week and paid for a week subscription and I liked it but I find that it's too expensive coz they bill weekly. 2 days after paying 1 week subscription I made sure I cancelled it in google playstore and checked several times, then uninstalled the app. Well, a month after I got the surprise coz they charged my credit card for $55.00. Emailed their customer service, no reply. Tried calling their phone number and it says " not able to receive phonecall" .
19 April 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hi Rosalyn,
Thank you so much for your patience, and I’m truly sorry for the confusion and stress this has caused. 💛
Please check both your inbox and spam folders, as all the details regarding your cancellation and refund were sent on May 21. We completely understand how frustrating unexpected charges can be, and we really appreciate you letting us know.
If you still can’t locate the message, please reach out again, and we’ll make sure you receive the confirmation and any guidance you need.
I keep getting charged
I keep getting charged. So far my request via email has been ignored
1 May 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Dear Janet,
Please note that our support team has replied, so we kindly ask to check your Inbox folder as well as Trash and Spam. We've already added all the necessary details regarding your subscription via email. If you need some additional help, just write us a message.
I signed up hoping to try the free…
I signed up hoping to try the free trial but once I realized it was not for me, I have been billed multiple times. I still have not been able to find any unsubscribe options and have been issued no receipts. I feel really dumb for having been scammed and not being able to figure out a way to stop these payments for which I’ve received nothing. Also, there are no ‘account’ options within their app, which they promise in online instructions. Very frustrated and alarmed.
12 May 2026
Unprompted review
Reply from Stylio - Personal AI Stylist
Hello AJ,
Thank you for reaching out. We truly want to help you get the best experience, so please send us a quick note at support@stylio.fashion. This way, we can look into everything personally for you.
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