Quiksilver Reviews 56

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I would not recommend. I ordered £99 worth of clothing. I returned all clothing. I was refunded £99 for the clothing but an additional charge of £80.05 was taken on the same day. No one is replying to... See more

Rated 1 out of 5 stars

Worst company ever to do business with. Customer service may as will be AI because they are no help at all. Their discount codes that were received in an email, did not even work the same or followin... See more

Rated 1 out of 5 stars

Do not buy online from this merchant. Their customer service is non-existent and despite 3 attempts to contact them regarding an issue with my order (ordered 6 items and only 2 ended up being in st... See more

Rated 1 out of 5 stars

This customer experience has been awful! Other than an incompetent generic automated response I’ve had no specific help with my problem. I’ve had no one from the ‘team’ contacting me after I requested... See more

Company details

  1. Surf Shop
  2. Activewear Store
  3. Clothing Store

Information provided by various external sources

Quality products for Boardriders since 1969. Shop our latest collections, follow news & videos of our Surf & Snowboard Athletes. Free Helpline - Free Shipping*


Contact info

1.5

Bad

TrustScore 1.5 out of 5

56 reviews

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Rated 1 out of 5 stars

No customer service

No customer service. I tried to make a new purchase using a New CC to my second home. Before I put could put in the confirmation code (sent to me) they put the order on an old C Card to my old Address, with NO AUTHORIZATION. I never gave them the right to keep my old credit card. I called right away to cancel order which they said they can’t. They keep your credit card information EVEN when you decline them to keep it. Don’t deal with the com

18 August 2024
Unprompted review
Rated 1 out of 5 stars

I am reviewing three products

I am reviewing three products: two short-sleeved T-shirts and a winter jacket.
I bought the first T-shirt in Sardinia. It was about $27.
After one year, it was ruined with small holes that showed the 'fatigue' of the material.
The second T-shirt I bought in the Czech Republic, cost around $25. After a year, the threads were dangling from it and a hole appeared on the shoulder, which at this time is about 1.5cm wide.
I bought the winter jacket at the same store in the Czech Republic, price about $100. It was more like a jacket - a fluffy, furry jacket. It can hardly be for winter, as the wind blows it reliably and it is really cold in the wind, although it looks very sturdy. But I'm not giving this as a review, just giving an example of what season it should probably be worn for. It has developed three holes, also after a year of use: two on the top of the shoulder and one in the armpit. The jacket had not been stressed or overworked in any way and yet the material was very easily damaged.
As far as design goes - it's my favorite brand. But the quality is lousy and shoddy.

3 June 2023
Unprompted review
Rated 1 out of 5 stars

This incompetent company has Ruined two…

This incompetent company has Ruined two orders in the past three months . I placed both orders as gifts for a family member and a friend and got emails saying the orders where shipped by ups . Both orders never ever shipped and never received even one tracking update . Quiksilver never shipped them and basically LIED to me. Thanks for Ruining a birthday present and a graduation Quiksilver. Never again you have lost a customer forever.

15 February 2023
Unprompted review
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