filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable,... See more
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revolut cashout screen; my bank showed nothing while the casino receipt after request #9672 said paid. Account history made a basic casino issue become a support loop while the chat queue crawled... See more
After login, Mobile cashier Sun 18:40 showed it clearly: the payout button inside the account sat behind the phone keyboard. Lobby notice gave no clear reason while the queue timer ran.
After login, Email thread #64113 showed it clearly: the answer on the account page ignored the slot round ID. Support reply turned the payout question into another ticket after 18 minutes.
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Expert Pick 🎯 Best bonus today
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United Kingdom
- quietwillowbooks.com
You should know
1.4
Bad
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Address file failed twice on mobile
Address file failed twice on mobile. The error text was cut off behind the menu, so I had to guess what they wanted.
I saved a screenshot before closing the page.
That is where the irritation started for me
1 September 2026
Unprompted review
agent told me take it easy with the KYC…
agent told me take it easy with the KYC papers, so thoughtful of her.
4 September 2026
Unprompted review
withdrawal via PayPal stayed pending…
withdrawal via PayPal stayed pending since after work not exactly helpful
4 September 2026
Unprompted review
same account
same account, same day: Casino KYC asked for the same selfie for the third time what a mess
2 September 2026
Unprompted review
I read the terms before starting
I read the terms before starting, but I could not find clear licence information. That left me feeling misled rather than simply unlucky
1 September 2026
Unprompted review
I used the contact form because chat…
I used the contact form because chat was full. The automatic reply arrived, then nothing. Ticket #5578 still has no agent name or update after two days. That detail mattered since The history.
4 September 2026
Unprompted review
wagering runs steep
wagering runs steep, still finished mine within a week
4 September 2026
Unprompted review
The bit that annoyed me was Login loop…
The bit that annoyed me was Login loop on borrowed laptop: fullscreen closed on older Chrome browser and reset the stake before the next spin. KYC status showed another cashout line before I closed the tab
4 September 2026
Unprompted review
After login
After login, Mobile cashier Sun 18:40 showed it clearly: the payout button inside the account sat behind the phone keyboard. Lobby notice gave no clear reason while the queue timer ran.
4 September 2026
Unprompted review
not impressed
not impressed: i had to dig through three menus to find the account status, and even then it only said approved
No date, no next step, no reason
Just a word sitting there like it explains everything
1 September 2026
Unprompted review
Recently played got my second session…
Recently played got my second session going faster 🙂.
3 September 2026
Unprompted review
Money never reached my bank once again
3 September 2026
Unprompted review
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