Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... See more
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I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... See more
Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.
Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... See more
Company replied
Company details
Written by the company
QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.
Contact info
30 Heathridge Place, Lincoln, 7608, Christchurch, New Zealand
- info@quicklens.com.au
- quicklens.com.au
4.0
Great
320 reviews
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Deceptive and unfair
It's extremely duplicitous to have a 'com.au' website, and be based overseas and not upfront about this. I ordered my contact lenses in good faith but because Quicklens is not an Australian company I was unable to claim my private health rebate. This means they cost me far more than they should have. I will never use Quicklens again for this reason.
6 February 2024
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our service.
Please be advised that as stated on our website, QUICKLENS is a global company
with our headquarters located in Singapore.
(https://www.quicklens.com.au/company/company/)
Any foreign company that is licensed to trade in Australia is eligible to register for a .com.au domain.
As we are an overseas based company and not a registered optical provider with any Australian health funds.
Therefore we do not have a provider number and the item numbers necessary for making insurance claims.
Please refer to the terms and conditions you agreed to at the time of purchase.
Terms And Conditions
https://www.quicklens.com.au/rule/index/
Thank you for your understanding.
Great price and value with broad range…
Great price and value with broad range of brands selection.
6 February 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great prices and quick delivery
23 January 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
quick and efficient
15 January 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Too late delivery
9 January 2024
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our service.
Please be advised that your order items are custom ordered and we explain that these are currently difficult to source from the manufacturer and it may take more than 4 weeks on the product page. Please feel free to let us know by email at info@quicklens.com.au if you have further questions about your order.
Quick and reliable
Quick and reliable. I’ve been buying contact lenses from Quicklens for over 10 years.
5 January 2024
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great product and service
28 December 2023
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
did not receive my package after 2 months waiting
I ordered and paid contact lens on 14.12.23. But after 2 months, I still did not receive email that my oder is dispatched or not. I did not receive my package yet. I don't know what is going on, why it takes so long.
14 December 2023
Reply from Quicklens Australia
Thank you for your review. We sincerely apologise for the inconvenience caused by the delay. Please be advised that we dispatched your order on 05/03. You will receive a Dispatch Information email by the end of 06/03. We hope you will receive your order very soon.
Ordered Acuvue Oasys lens (2 weeklies)…
Ordered Acuvue Oasys lens (2 weeklies) - but they seem to disintegrate after 1 week.
17 December 2023
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our products. We've emailed you, please kindly reply with the details so we can arrange to send you a replacement lens if applicable. We look forward to hearing from you soon.
Fast turnaround and good prices
28 August 2023
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Takes too long to get items
15 December 2023
Reply from Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our service.
We have checked our system and found that your order was dispatched within 6 days of placing the order even though your order items are all custom-ordered which normally takes one to two weeks to receive them from our supplier. We also confirmed the delivery took only 5 working days. We hope this information will help with your future order. Once again, thank you for using our service.
A good company to use
I have been using Quicklens for many a year and I always have my much needed contact lenses “quickly”!
10 December 2023
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Ordering contact lens from Quicklens is easy…
I have ordered contact lenses from this company for many years. If there is a delay, this is always communicated.
Well packaged, always the correct order. Usually delivered within two weeks. Highly recommended!
3 December 2023
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great product
The product is great. However, please allow sufficient time for the product to be shipped. Mine shipment took about 2 weeks to come through after placing my order.
25 November 2023
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. Please be advised that we have started a new delivery service recently. We hope your next order will be delivered faster!
Reply from Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
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