QuickBT.com Reviews 41

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Please do not use this it has been almost 4 days and I still haven’t received my mega package I have tried everything from emails to customer support and they keep telling me to wait (update, So they... See more

Rated 3 out of 5 stars

The site is currently going under, and funds deposited will not be seen again it seems. Read all the comments below, and you can see that this is not an ideal situation. I have not received any emai... See more

Company replied

Rated 3 out of 5 stars

I placed an order 24 hours ago. Quickbt.com was able to remove money from my account within one minute of me arriving on their website but is struggling with the steps after that. Verificati... See more

Company replied

Rated 1 out of 5 stars

I ordered LTC from quickBT 72 hours ago and still haven't received it, despite their website stating the transaction would complete itself in "seconds" (or a max of 12 hours, which I've surpassed 6 ti... See more

Company replied

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2.3

Poor

TrustScore 2.5 out of 5

41 reviews

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Rated 1 out of 5 stars

This is a scam do not get

Please do not use this it has been almost 4 days and I still haven’t received my mega package I have tried everything from emails to customer support and they keep telling me to wait (update, So they still haven't given me my funds back turns out they have been charging me over the pass 2 years from when this review was made, in total they have stolen 400 dollars from me, don't use this service)

9 October 2020
Unprompted review
Rated 4 out of 5 stars

Paid with flexepin and verified with my…

Paid with flexepin and verified with my phone number. 16 hours later and still don't have my BTC. No replies to my emails to support and their 'support' phone number is just a robot telling you to email them, emails they don't even reply to.

Needed the BTC to process a payment yesterday and I'm now late to pay because I am still waiting. Used flexepin to avoid headaches of using my bank account. They took my $100 and still have given me, nothing, as well as ignoring my emails.

Update: it was related to my being a new customer. While I still think they should have better means of reaching them for support and faster reply speed, they rectified my issue and are legitimate.

A- overall.

16 November 2018
Unprompted review
Rated 1 out of 5 stars

Been 24hrs no coin or response from…

Been 24hrs no coin or response from help desk. Nightmare! Avoid!

4 September 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Nick,

Thank you for your business!

I can confirm your order has been delivered.

I do see that your help desk ticket was resolved within 20 minutes of submitting it. I apologize if this wasn’t fast enough, we do try our best to resolve customer issues very promptly and even outside of business hours.

I do apologize for any trouble and hope everything has been resolved on your end,

Jamie
QuickBT Team

Rated 2 out of 5 stars

Been two days now and no BTC…

Been two days now and no BTC transaction made, no replies to emails.

Pretty sure this is a scam considering they have already taken money from my account.

Will be filing a CORE report with TPS later this evening.

EDIT: Guess it took multiple emails to get my BTC, should be stated on the website that it is not gonna take "Seconds", minutes or hours. Will take multiple days.

17 July 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Filip,

Thank you for your business!

QuickBT orders are delivered within seconds and I’m happy to hear that you have now received your order.

If there is an issue with your order, we will send you an “Action Required” email and await your response. Your order will be delivered very quickly, unless you wait multiple days to respond.

Thanks again for your patience and please let me know if we can do anything else,

Jamie
QuickBT Team

Rated 5 out of 5 stars

QuickBT went Above and Beyond!

I made an error in inputting the address of the coin I was buying, and QuickBT realized it before I did. Luckily, I had missed a digit - if I had just mistyped a digit, I'm not sure there would have been anything they could have done because it would have been delivered to someone else, and one of the principles of crypto, of course, is immutability. My coin address was a couple of digits short, and so they jumped in right away to help me, and, with their help, I got my coin.

Jamie from QuickBT was personable, helpful, and he really knows what he's doing. I have seen others on Trustpilot who have said they have had trouble with QuickBT. I would urge you to reach out to them for help. They're really good and committed to the principles inherent to cryptocurrency. I was most impressed.

18 June 2018
Unprompted review
Rated 1 out of 5 stars

Bought some LTC from the website its…

Bought some LTC from the website its been 48 hours and i havent received my Litecoin yet. email the help section and so far no reply. Defintly will not deal with this website again. a total scam. Not Recommended!

3 April 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Brilliant Rosandy,

Thank you for your business!

It looks like your order has been completed - have you received our confirmation email? Please check your junk mail folder to make sure you have received it.

We do observe Canadian holidays so I do apologize for any delay in responding to your helpdesk email.

Hope your order has been received and please let me know if we can do anything else,

Jamie

QuickBT Team

Rated 1 out of 5 stars

Its been nearly a day and nothing

Its been nearly a day and nothing. Avoid. I dont think its coming and if it is it will be a while. Seems like a scam of a company. avoid.

28 March 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi "Scat Man",

Thank you for your business!

Have you completed your new customer activation? If you're still having trouble, please email us at help@quickbt.com so we can resolve your issue immediately.

QuickBT operates 24/7 and delivers most orders within seconds.

Hopefully your issue has already been resolved and your order has been delivered,

Jamie

QuickBT Team

Rated 1 out of 5 stars

DO NOT USE

It has been over 2 days since the funds have been drained from my bank account and it seems like they are lost forever. I have sent multiple emails to their help line and have not received any help or assistance. This is terrifying to think my money is just gone. It has to be a scam.

26 March 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Su,

Thank you for your business!

Has your issue been resolved? Are you receiving our automatic reply to from our helpdesk indicating your email has been received?

If you're still having trouble, please email me directly at jr@quickbt.com

I can confirm that we have no outstanding orders and all orders are delivered within 12 hours, most within seconds of placing your order.

Thank you for your business and patience,

Jamie

QuickBT Team

Rated 5 out of 5 stars

I am very much satisfied with QuickBT service.

QuickBit helped me to buy bit coins quickly and accurately with my fund.The customer support team's work also very satisfied and quick. If you know which wallet can receive coins fast at the time, you will be very satisfied with the QuickBit service. (sometimes, it depends on when and what wallet... so)

5 March 2018
Unprompted review
Rated 1 out of 5 stars

A scam

I've waited two days for my coins and they've never came. I also emailed them twice at their help email and I called in for verification. Definitely a scam

24 February 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Logan,

Thank you for your business!

I do apologize for any trouble - it looks like your order has been delivered and your email has been answered. If you are not receiving our automated and personal responses from our helpdesk, please check your junk mail folder.

If you're still having trouble, please email me at jr@quickbt.com and we'll make sure any issue is promptly resolved.

Hope this helps,

Jamie

QuickBT Team

Rated 1 out of 5 stars

I Never receive reply from Them

I Never receive reply from Them
I send 3 emails and still dont have à news
I dont know if i loose my money

21 February 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Michel,

Thank you for your business!

I do apologize for any trouble - it looks like your order has been delivered and your email has been answered. If you aren't receiving our automated and personal responses from our helpdesk, please check your junk mail folder.

If you're still having trouble, please email me at jr@quickbt.com and we'll make sure any issue is promptly resolved.

Hope this helps,

Jamie

QuickBT Team

Rated 5 out of 5 stars

ok....so

ok....so

i've used quickBT 2 more times since my first buy
yes, the first buy took a few hours, but the last 2 buys took exactly 15 minutes to appear in my account! pretty good....

i did a few calculations to determine fees etc...

fees did end up being about 12% on top of what i purchased (maybe they go down with volume?)

the price, considering CDN to USD conversion at current rate of exchange and current market price of ETH on Binance at time of purchase was about -2.5% below market... that isn't too bad... considering the fluctuations in the market

i am waiting to be verified at a few sites and will choose the site with best fees that is canadian... i expect with time more sites will pop up and fees will be more competitive..

the only negative would be the fee... but, you are paying for convenience and fast turn around... which is what you get

17 February 2018
Unprompted review
Rated 1 out of 5 stars

I bought bitcoin from Quickbt 6 days …

I bought bitcoin from Quickbt 6 days ago. I havent recieved anything. I even pin and phone verified and activation.My order number is 297379.i hope I didnt get scam.can anyone help?

18 January 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi there,

Thank you for your business!

For order help please send us an email an email at help@quickbt.com for the fastest service. It looks like your order has been delivered, please contact us directly for more information and proof of delivery.

If you're having trouble with your wallet, let us know which one and we'd be happy to help as well.

Please let me know if we can do anything else,

Jamie
QuickBT Team

Rated 2 out of 5 stars

298864 order number is taking forever

298864 order number is taking forever. How on earth am I supposed to buy when market is low if the exchange is taking 12 hours to deliver etherium? And I still have no received it.

How is your site quick if it's mad slow?

16 January 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Daniel,

Thank you for your business!

Your price and rate is locked in from the moment you place your order - so you always get the best price instantly.

Some new customers require a manual phone activation before your order is delivered. It looks like your order was placed this morning, your order is now delivered, and your phone has now been activated for automatic delivery going forward.

Thank you for your patience and please let me know if we can do anything else,

Jamie

QuickBT Team

Rated 2 out of 5 stars

That “quick” in quickbt should be taken …

That “quick” in quickbt should be taken with a sack load of salt . Bought some ltc , phone activated more than 24 hours now and no coins received yet . Customer service is a joke , no answers .

5 January 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Reda,

Thank you for your business!

I do apologize for any trouble - QuickBT does deliver hundreds of orders each day within a few seconds. Some new customers require their phone number to be activated which can take up to 24 hours.

If you're still having trouble, or ever have trouble in the future, please email our team at help@quickbt.com and we'll make sure any issue is resolved promptly.

Thanks again for your business and patience,

Jamie

QuickBT Team

Rated 4 out of 5 stars

not too bad

cool, good job!

4 January 2018
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Thank you for your kind words and business!

Please let me know if we can do anything else,

Jamie

QuickBT Team

Rated 5 out of 5 stars

Not sure IF anyone else has had this …

Not sure IF anyone else has had this happen... I have been purchasing BTC and other Crypto for a while. Never bought Litecoin but my oldest son wanted some for his Christmas present.. So here I am at QuickBT. I must say it was rather easy... HOWEVER... somehow, not pilot error.. An O ended up at the end of the Litecoin address that was giving. I copied and pasted right from the email to this site. Double checked it.. I received a confirmation email :

Your 0.24 Litecoin will be sent to:

LfjdAJms9rh8t4SC8oZD79pan4pDBjtN1f0

ONLY problem as I said it was copied and pasted as :

Your 0.24 Litecoin will be sent to:

LfjdAJms9rh8t4SC8oZD79pan4pDBjtN1f

Now... no Christmas delivery from his Dad..

A very short time after writing this I got a return email from a Mr.Jeff Robinson. Explaining that the address I had entered was invalid and to please send a return email with the correct address. Mr. Jeff just saved my son's Christmas. Thank you Jeff.. Cheers, Merry Christmas Sir !!

And since this second review I have used them probably 8-10 times now. Excellent customer service, excellent delivery time. I just buy litecoin ... I have no worries about the delivery of my coins. They show up in a timely fashion.

QuickBT gets all my future business. I have referred them to friends now that I feel confident they can and do deliver !!

24 December 2017
Unprompted review
Rated 3 out of 5 stars

Go Elsewhere!

The site is currently going under, and funds deposited will not be seen again it seems. Read all the comments below, and you can see that this is not an ideal situation. I have not received any email, nor missing coin, and am probably going to have to file a CORE report with TPS. Unfortunately, this business Jamie Robinson (also on LinkedIn) has is profitable, he's just run it into the ground. Without contact from him soon, I'll have to set out and talk to the reporters who have interviewed him before, as they love follow ups in an industry taking the world by storm.

My issue has been resolved.

15 December 2017
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Chris,

Thank you for your business!

I do apologize for the issue with your order - it looks like your order has now been resolved.

As stated on our website, we are experiencing a delay in answering customer emails due to the explosive growth of the Digital Currency industry. We are working hard to catch up and staff up.

Thank you for your patience and please let me know if we can do anything else,

Jamie
QuickBT Team

Rated 1 out of 5 stars

I ordered LTC from quickBT 72 hours ago …

I ordered LTC from quickBT 72 hours ago and still haven't received it, despite their website stating the transaction would complete itself in "seconds" (or a max of 12 hours, which I've surpassed 6 times over). I tried calling their help line which is a complete joke. I've also sent an email to customer service with no response. I'm going to give it a few more days before I notify police. Do NOT use this service! If i could give 0 stars I would. There are other, more reputable services out there for Canadians if you're looking to buy crypto quickly. What a freaking joke.

14 December 2017
Unprompted review
QuickBT.com logo

Reply from QuickBT.com

Hi Maria,

Thank you for your business!

I do apologize for the issue with your order - it looks like your order has now been resolved.

As stated on our website, we are experiencing a delay in answering customer emails due to the explosive growth of the Digital Currency industry. We are working hard to catch up and staff up.

Thank you for your patience and please let me know if we can do anything else,

Jamie
QuickBT Team

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