Quickbox Manufacturing Ltd Reviews 226

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our business has used Quickbox for many years for custom sized boxes for Art products. They are consistent and well priced with a great interactive website. Delivery is always on time and staff are fr... See more

Company replied

Rated 5 out of 5 stars

Friendly, Professional, Quick to Respond, and Flexible. Great Guys - Special Thanks to Clint and Hannah Service, Price , and with a great personal touch 10/10

Company replied

Rated 5 out of 5 stars

Ordered 200+ large / long bespoke double wall plain boxes on Monday 29th Jan and delivered in 5 days on Friday 2nd Feb. Boxes are very good quality, delivery & packaging was spot on and also on ti... See more

Company replied

Rated 5 out of 5 stars

Quicknbox delivered excellent service! Hannah and Ryan communicated effectively, supported us throughout, crafted fantastic box designs, and provided timely updates. I am confident that our packaging... See more

Company replied

Company details

  1. Packaging Company
  2. Packaging Supply Store

Written by the company

Quickbox Manufacturing creates bespoke cardboard boxes and custom corrugated packaging for growing product businesses across the UK. We help manufacturers, ecommerce brands and product businesses solve real-world packaging challenges with made-to-measure packaging that protects products, improves packing processes and supports brand presentation. From postal boxes and transit packaging to fully printed custom boxes, everything is designed around the product, the process and the people using it. Where many packaging suppliers rely on standard sizes and rigid systems, we specialise in handling the hard stuff — awkward shapes, packing inefficiencies, changing requirements and short turnaround times. We design packaging that works with your operation, not against it. Quickbox Manufacturing creates bespoke cardboard boxes and custom corrugated packaging for growing product businesses across the UK. We help manufacturers, ecommerce brands and product businesses solve real-world packaging challenges with made-to-measure packaging that protects products, improves packing processes and supports stronger brand presentation. From postal boxes and ecommerce packaging to transit cartons and fully printed custom boxes, everything we produce is designed around the product, the packing process and the people using it every day. Where many packaging suppliers rely on standard sizes, rigid processes and high-volume models, we specialise in handling the hard stuff. We work with awkward shapes, changing requirements, short lead times and packaging challenges that need practical thinking rather than off-the-shelf solutions. Our team designs packaging that works with your operation, not against it — helping businesses reduce damages, improve packing efficiency and create a better customer experience. Customers choose Quickbox because we’re responsive, straightforward and easy to work with. We move quickly, communicate clearly and focus on solving problems without unnecessary complexity or corporate jargon. Whether it’s a custom printed postal box, protective cardboard packaging or a bespoke shipping solution, we take a practical, hands-on approach from quote through to delivery. We’re not focused on being the cheapest packaging supplier. We focus on delivering value through thoughtful packaging design, flexible manufacturing, fast turnaround times and customer service that helps growing businesses keep moving. Quickbox Manufacturing Limited acquired the business in 2020. Reviews published before 2020 relate to the previous ownership and management.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boxilicious!

The box arrived promptly and was exactly what I needed. I would definitely use this business again.

20 September 2019
Unprompted review
Rated 5 out of 5 stars

Great quality boxes

Great quality boxes, and good website and delivery!

10 September 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi David
Thank you for the review
We are glad we could help with the #rightsizebox!

Rated 5 out of 5 stars

Boxes are great

Boxes are great, communications good

9 September 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Thank you for taking the time to leave us a review
We are glad you are happy with the service!

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you

9 September 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Miles

Thank you for the review!

Rated 2 out of 5 stars

Not So Quickbox

As an initial experience with Quickbox.co, I have not been impressed. The order process through the website was straight forward enough. However, the service has gone down hill since.

We ordered custom boxes through the website on Monday the 19th. The website boldly claims a 5 day delivery. I chased the sales team on Friday the 23rd to see how the order was progressing. I was told that the job was queued and would be dispatched on Tuesday the 27th for delivery today. This would have been a 6 working day turn around; given the order was placed late on the 19th this was fair enough.

Today I spoke to Quickbox.co as I have not received my order. I was tentatively told by a representative that the order would be now be delivered on Friday. When I questioned their answer I was told the production manager would call me back in a couple minutes. An hour later, still no call back.

28 August 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Matt

I appriciate the lead time was a little longer than expected, I know you know have your boxes and I hope you are satisfied with them.

Rated 4 out of 5 stars

Great products and design support

Great products, supported in the design from start to finish. Amendments incorporated with no fuss. The only reason that this is not a 5 star review is that they had some supply problems briefly, and communication was a little lacking at times. But now this is resolved, they are back to excellent form!

28 August 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Andrew
We are so happy we got these boxes right for you
Thank you for being patient during our printer breakdown!

Rated 5 out of 5 stars

Great experience - easy 5 stars !!

Great experience - easy 5 stars - ordered some large custom boxes - very good price & quality, excellent customer service - special thanks to TAMARA for extra help when needed !! David :-)

26 August 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Thank you David
I am glad I could be of help!

Rated 5 out of 5 stars

Superb service

Easy ordering
Arrived 2 days early
What more can I say

14 August 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hello
Thank you for the review, we are glad you are happy with the speedy service!

Rated 5 out of 5 stars

Quick delivery

Quick delivery and box was the right size. Would use again.

14 August 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Jake

Thank you for the review

We are glad you are happy with the service that team Quickbox provide!

Rated 5 out of 5 stars

very easy to make order

very easy to make order
delivery on time
Thank You

7 August 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Krystian

Thank you for the review

We are glad you are happy with the service that team Quickbox provide!

Rated 1 out of 5 stars

ABSOLUTELY THE WORST COMPANY TO DEAL WITH EVER

ABSOLUTELY THE WORST COMPANY TO DEAL WITH EVER. IF CARLING MADE BOX SUPPLIERS .... Absolutely atrocious customer service. I feel sorry for anyone who actually has to answer the phone - it must just be complaint after complaint. I've heard better excuses from my 11 year old. Ordered 100 bespoke printed and sized boxes and paid the one-off tooling charge. Confirmed by email the order would be with me in 7 days. Eventually dispatched to the wrong address (but thankfully the order was rerouted to my address 45 miles away) same day. Order arrived incomplete as was missing 12 boxes in May and I was then informed that the printer had broken "right in the middle of my job". But I wasn't to worry as it would be fixed within two weeks. I am STILL CHASING FOR AN UPDATE. I ring every 2 or 3 days and get empty hollow promises that I am the first job to go on the printer when it is fixed but then any further boxes required may well be subject to a long delay whilst this printer "catches up". The part was coming from China. The Engineer also from China (only person in the world who can fix it) and he did indeed arrive but couldn’t attend the job after all. He was absolutely, 100% DEFINITELY arriving on Thursday or Friday last week and I would be contacted immediately the printer was fixed with an update as to outstanding order. Honestly, this Company cannot get their stories' straight! I have been read comms from the MD but the MD is never available when I ask to speak to them. Then I am told the production manager is in charge of back orders but he too isn't available. I am FED UP WITH BEING FOBBED OFF. Inept doesn't even come close. I now have no option but to source boxes from elsewhere and take the hit on the cost. What a complete waste of time and money and what a complete shambles of an operation Quickbox is. Same problems as reviewers from end of 2018 reported. AVOID AT ALL COSTS IF YOU WANT TO SEND SOMETHING IN THE NEXT 12 MONTHS.

6 August 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hello Nikki

I am sure that with reflection you will be aware of just how unfair this is to my hardworking and completely trustworthy staff.
Most instances of Keyboard Activism are as a result of feeling powerless in regard to a frustrating situation.

As the MD mentioned I am taking the liberty of replying. I have analysed our records of calls and emails made and received as well as what we have offered in an attempt to resolve what is an extremely difficult situation for us.

I can assure you that at no point have you been lied too and in fact the details outlined in your review are only a small part of this entire debacle. I get the frustration of being FOBBED OFF, it is what has been happening to us constantly while dealing with the UK importer of this machine. The staff are not willing to give a firm date until the machine is back up and working. I am supportive of their stance in this.

You have omitted to mention the update emails we have sent, the offers to credit the outstanding amount and the offer of free plain boxes until we get through this, so it appears as if we have been unreasonable.

The MD is available, his name and mobile number appear on any communication from the company and although I may not always be available to take calls, I will always call back if requested to.

As a company supplying products into the public domain, you would be aware of the disproportionate impact a negative review can have on a company and in defence of my staff I strongly refute all allegations of mendacity

Feel free to contact me on 07848453812 if you wish to discuss this further.

Yours sincerely

Murray Sellars

Rated 5 out of 5 stars

Great product and prices

Great product and prices, quick delivery

28 July 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Dave

Thank you for the review!

We are glad you were happy with the #rightsizebox

Rated 5 out of 5 stars

Always a pleasure

Have used this company quite a few times this year. Custom boxes always arrive within the 5 days and are always a quality item

17 July 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Mark

Thank you for the review

We are glad you are happy with the service that team Quickbox provide!

Rated 5 out of 5 stars

Great service and product!

Great service and simple to use website. We ordered a number of boxes at a custom size and received them in no time. Will order again shortly without hesitation!

17 July 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Thanks William

We are glad you are happy with the #rightsizebox

Rated 5 out of 5 stars

Excellent

Excellent, custom made boxes arrived within 3 days. Only moan a courier tracking number would have been nice or notice it was being delivered by pallet truck :)

5 July 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Hi Jenny

Thank you for taking the time to leave us a review

We will take your feedback on board!

Rated 5 out of 5 stars

Top notch product and services

We are now on our 3rd order being placed. We are delighted that quick box listen to our requirements and ensure the boxes we order are delivered in a smart professional manner. Orders are turned around exceptionally quickly.

4 July 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Thank you Martin

We look forward to your next order!

#quickbox

Rated 5 out of 5 stars

Stunning service

Stunning service, Murray. - have just received my 2nd order - speedy delivery. - perfect condition, Next order will be on its way shortly.
CJB

30 June 2019
Unprompted review
Quickbox Manufacturing Ltd logo

Reply from Quickbox Manufacturing Ltd

Thank you for your review Carl

We are looking forward to the next order already!

#rightsizebox

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look