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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the convenience and affordability of the service, appreciating the ability to consult with a doctor online without long waits or the need for insurance. Many people found the process quick and straightforward, from filling out forms to receiving prescriptions. The user-friendly platform and the professional, attentive doctors also contributed to a positive overall experience for many. However, some people were dissatisfied with the staff, describing some interactions as rude, condescending, or unhelpful. There were also mentions of issues with customer service, including slow response times, unfulfilled promises, and difficulties in resolving billing problems. A few customers also noted that the pricing, while generally affordable, could be higher than other options for certain services.

What people talk about most

Service

Clients share positive opinions on service, highlighting its convenience and accessibility. Many appreciate... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise the doctors and other... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the helpfulness and... See more

Price

Consumers find price to be ambiguous, with many expressing frustration over what they perceive as high costs,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform and app... See more

Based on these reviews

Rated 5 out of 5 stars

QuickMD doctor MM and responding staff did an excellent job. Very happy with this company and would highly recommend to anyone needing a prescription quickly. This is a real deal company you just have... See more

Company replied

Rated 5 out of 5 stars

I was impressed by how convenient and affordable QuickMD is. It allows you to speak with a doctor online without needing to go to a clinic or hospital, and you don’t even need health insurance. They... See more

Company replied

Rated 5 out of 5 stars

The idea of being able to speak with a doctor from home, without long wait times or crowded waiting rooms, sounds incredibly convenient. I love that they can handle things like prescriptions, urgent c... See more

Company replied

Rated 5 out of 5 stars

I used Quick.md to get a prescription for weight loss medication, and the experience was honestly great. The whole process was quick and straightforward—I just filled out a form, a licensed provider r... See more

Company replied


3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Charged $260 for YOUR system issue

I scheduled an appointment with you on 11/22/24 @ 1:10 pm. I registered with my correct info and address. YOUR system gave me the option of scheduling an appointment with a provider NOT licensed in my state. I got all the way through the appointment and THEN the Doctor told me that she could not write a prescription. She told me she was sending you an email and I would not be charged. She told me to log out of the app and back in and I could IMMEDIATELY schedule with another provider and I would not be charged again. #1 I was charged a second time PLUS a cancellation fee. AND there were no other appointments available until 5pm. I want my money back and I want it now. This was YOUR fault. I put in my correct address when scheduling. She also told me I should have had to upload my ID which I did not have to do. I am so upset with my experience. People come to you for help. You should be ashamed of yourself

22 November 2024
Unprompted review
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Reply from quick.md

Thank you for bringing this to our attention, we have found your case and are investigating now with the Support Team. Our apologies about this error in our system, and sorry for the runaround. We will be updating you via email soon, thanks for your patience while we organize and fix this.

Rated 5 out of 5 stars

For all the introverted people

I am the type that is shy and hate physical examinations. my joy knew no bound when a friend introduced quick.md to me. Their service is flawless, relatively cheap and you get consultation within a short period of time without the stress of having to leave the comfort of your home. I recommend!

14 November 2024
Unprompted review
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Reply from quick.md

Thank you for sharing and giving us a 5-star review. We're so happy to hear you are enjoying our services, thanks for your trust in us.

Rated 1 out of 5 stars

Uncaring And Umprofessional

I have used quick MD for over 2 years with no problem I had surgery too months ago and was transitioning from Subutex to Suboxone I was out of Subutex this is last Thursday had an appointment and the doctor never called me no more appointments on Thursday none on Friday not until this afternoon on Saturday however the doctor called today and hung up on me I've been out without the Suboxone for 3 days now so sick throwing up diarrhea all the bad stuff that comes with it the shaking the drooling the horriblest of it all and I'm by myself so I went and had a script build because I didn't know what else to do I was so sick until I could get my Suboxone doctor hung up on me because I had my script filled because I have been without Suboxone for 3 days and if anybody knows what that's like it's hell I never even wanted the script it was sitting there for two months if I had wanted it I could have gotten it filled but I didn't however I was desperate because I was so sick and this is the most unprofessional and it was Dr Seymour unprofessional just hang up on me don't give me a chance to explain don't explain to me nothing don't use these people they won't respond your money either they just kept it both times they kept my money so that's $200

14 November 2024
Unprompted review
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Reply from quick.md

Hello, and thank you for reaching out to share your experience with our physician. We’ve brought your case to the attention of our Medical Advisory Board, and the doctor is being informed of how the situation should have been handled. In your email with Support, we offered a refund and credit to your account. Please confirm with the Support Team so we can proceed with that for you. We sincerely apologize for your experience and appreciate the opportunity to make things right.

Rated 1 out of 5 stars

I really like it

I really like it, it offers great motivation and inspiration to me

18 March 2024
Unprompted review
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Reply from quick.md

Thanks so much for the glowing review! We’re going to pretend we’re in a race where 1 star means we finished first! 🏆😅

Rated 5 out of 5 stars

I love that quick.md brings the doctor to you.

I love that quick.md brings the doctor to you. It's very affordable compared to regular doctors, or ER visits. It's wonderful having the option to use insurance also.

13 November 2024
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with this company. Customer support was on par and the whole experience was just super. I grew up without our access to a doctor or any healthcare at all and struggle with finances, so this is really been a game changer for me

12 November 2024
Unprompted review
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Reply from quick.md

Thank you for taking the time to share about your experience! We're so glad that you felt so well taken care of during your visit. Appreciate your trust in us and leaving a 5-star review!

Rated 5 out of 5 stars

Much quicker than going to the dr

Just as effective as physically going to the doctor- quick.md makes seeing a doctor quick and painless! You can talk 1 on 1 with verified, trusted doctors either on the phone or virtual visit.

11 November 2024
Unprompted review
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Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled to have your 5-star review!

Rated 5 out of 5 stars

Access of CARE!

The Quick MD is very helpful app it is convenient and has a quick access to get an appointment. It's a great option for those who seeking convenient medical care, especially for non-emergency situations. However, potential users should be aware of the limitations of telehealth and prepare for possible technical issues.

11 November 2024
Unprompted review
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Reply from quick.md

Thank you for your kind and honest review! We appreciate the 5-stars and your insight about our platform. Yes, sometimes it isn't always as seamless as we'd like it to be on our end as well...but we'll do our best to ensure your needs are met. Thanks for your trust in us.

Rated 1 out of 5 stars

They are unprofessional and childish

They are unprofessional and childish. I missed a call that THEY were late on by 30 minutes. They wanted to charge me full price. The doctor said I should get a partial refund and I asked for one. Apparently that pissed them off and they canceled my appointment. All over $40. Fine Quick MD. I’ll simply go to the next 100 online docs.

8 November 2024
Unprompted review
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Reply from quick.md

Thank you for bringing this to our attention, we'd like to apologize for your experience. Sorry for the runaround and frustration this may have caused. We would like to investigate this internally, and are requesting more information for that purpose.

Rated 5 out of 5 stars

Definitely recommend!

I personally avoid the hassle of going to the emergency room, even when I think that I most likely should. So being able to see a doctor, get a diagnosis, and even my prescription filled within the same day is a dream come true! I also appreciate that I can choose whether to speak to a doctor via video or on the phone, and that even if an individual doesn't have insurance, they can still use the app. I am able to quickly connect if needed, or I can schedule an appointment so this app really works around my time. I am excited to put this app to use the next time I feel that an E.R. trip is needed!

6 November 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have affordable and easily accessible care. Thank you for trusting us with your health.

Rated 5 out of 5 stars

Makes life easier

Makes life easier, I've been in that situation very often. I will definitely use this! Enrolling right now!

7 November 2024
Unprompted review
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Reply from quick.md

Thanks so much for your 5-star review! We'll be here when you need us.

Rated 5 out of 5 stars

A wonderful, affordable medical service!

Quick MD makes it simple for anyone to have a doctor's appointment from the comfort of their own home, this gives access to medical care to so many people who could not physically travel to an office. The cost is very low as well, but the best part is they will prescribe your medication and send it to whichever pharmacy you want!

5 November 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we appreciate your feedback and trusting us with your care.

Rated 5 out of 5 stars

I love using this app

I love using this app! Its so quick and easy to use. My doctor was very nice and helpful. No insurance was required. THANK YOU QUICK.MD

1 November 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have easily accessible care. Thank you for trusting us with yours!

Rated 5 out of 5 stars

Quick MD offers a convenient alternative

Quick MD offers a convenient and efficient online healthcare service that is a game-changer for those looking to avoid the lengthy wait times often associated with ER visits. Their user-friendly app enhances accessibility, allowing patients to consult with qualified medical professionals from the comfort of their homes. The platform is well-designed, ensuring a smooth navigation experience while providing comprehensive care options. Whether it’s a minor ailment or a more pressing health concern, Quick MD proves to be a reliable alternative to traditional emergency services. Highly recommended for anyone seeking timely medical attention!

31 October 2024
Unprompted review
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Reply from quick.md

Thank you for the 5 star review. We are glad you had such a positive experience and look forward to seeing you again.

Rated 4 out of 5 stars

I think quick.md is an awesome service…

I think quick.md is an awesome service bc it's convenient and affordable

1 November 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have easily accessible care. Thank you for trusting us with yours!

Rated 5 out of 5 stars

Ease of use and great visit

I really enjoyed my experience using this app service. I think telehealth is really important, especially if you're having severe pains that making driving difficult. I was having severe lower back pain and I couldn't drive. I used this service and was connected with a doctor quickly. I was able to point my phone's camera at the area where I was having pain and the doctor told me there looked to be an abscess. The visit with the doctor went really well and I was able to have the anti-biotics sent to my normal pharmacy for my boyfriend to pickup. The app was also very user-friendly. I would absolutely recommend this for my friends and family.

28 October 2024
Unprompted review
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Reply from quick.md

Thank you so much for taking the time to review QuickMD and share your story. We are so glad to hear our physicians could help you and provide the appropriate care all from your home. Thank you for your trust in us, and hope you can recover quickly ❤️

Rated 1 out of 5 stars

I don’t know if this place is a fraud or…

I don’t know if this place is fraud or just bad customer service. I made a payment and scheduled an appointment with a provider. The doctor was so rude and in the middle of the consult he just hung up. If you ever have an option to choose Dr.Maggison please don’t. Not only did they take my money and refuse to provide me any additional information, I’m without the medication that I paid for. $290+ dollars just gone !!! They didn’t offer a refund or simply credit my account so I can schedule with a different provider. I’m so lost right now.. It’s not an option to speak with a live person, which makes the situation much worse.

23 October 2024
Unprompted review
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Reply from quick.md

**Update** We are glad that we were able to resolve your issue. Thank you again for bringing this to our attention.**

Thank you so much for your review, and letting us know about your experience with your provider, we like to apologize about that. Please know that we take all concerns seriously and this has been escalated internally to our Medical Advisory Team. Thank you for accepting the credit on our side, and having the trust in us to book another appointment. Please reach out if there's anything we can help with in the future.

Rated 5 out of 5 stars

I recently watched this fantastic video…

I recently watched this fantastic video and was thoroughly impressed! The content was incredibly engaging, well-researched, and presented in a captivating manner. The visuals were stunning, and the narrative flowed seamlessly, keeping my attention from start to finish. I found the insights both thought-provoking and highly informative. The creator did a superb job in delivering a professional and entertaining piece. Highly recommended to anyone looking for quality content and an enriching viewing experience!

22 October 2024
Unprompted review
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Reply from quick.md

Thanks for your 5-star review!

Rated 5 out of 5 stars

I think this is a great idea !!

I think this is a great idea , it would make things way more practical, with everyone’s busy lives being able to make a doctors appointment ,or being able to pick your medication up in minutes all from your own home would be great !!

20 October 2024
Unprompted review
quick.md logo

Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have affordable and easily accessible care. We're doing our best to try and get that access for all, thank you for the recognition.

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