quick.md Reviews 1,151

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the service incredibly convenient, appreciating the ease of accessing medical care from home and the straightforward process for obtaining prescriptions. The user experience is often described as easy to use and navigate, making it simple to find a doctor and get help online. Reviewers also value the affordability, especially compared to ER visits, and the clarity of information provided by medical professionals. However, some customers also noted significant issues with staff professionalism and customer service, including doctors being late or rude, and unhelpful responses from support. There are also concerns about prescription delays, inconsistent service, and higher prices compared to traditional doctors.

What people talk about most

Service

Clients share ambiguous opinions on service, with many praising the ease of access and convenience,... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising specific doctors and support... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing frustration over lack of... See more

Price

Consumers find price to be ambiguous, with many expressing dissatisfaction over what they perceive as high... See more

User experience

Customers report positive experiences with user experience, finding the platform and app to be incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Quick.md to get a prescription for weight loss medication, and the experience was honestly great. The whole process was quick and straightforward—I just filled out a form, a licensed provider r... See more

Company replied

Rated 5 out of 5 stars

I love that I dont have to go see a doctor in person if I dont even feel well enough or have the energy to drive and can still get seen and treated probably better than I would at the ER. Not to menti... See more

Company replied

Rated 5 out of 5 stars

QuickMD is a great choice for people! Its valued for people who want great access in healthcare especially useful for those seeking prescriptions that are urgent. One of QuickMD’s popular services is... See more

Company replied

Rated 5 out of 5 stars

Quick MD is a very useful service for when I need minor medical care, but don't want to wait for a primary care appointment or take up ER resources. I like that the appointments are cheaper than an ER... See more

Company replied


3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

I am honestly telling anyone trying to…

I am honestly telling anyone trying to get suboxone, do not give these crooks 1 penny of your money. There is a very big chance that you will never be able to fill your prescription. Im on my 3rd pharmacy 3 days after my appointment and still no meds. Pharmacies will not take an out of county telehealth prescription for controlled substances. They put it all on you. And every time it's denied, it takes them 24 hours to get it to the next pharmacy for denial. Save your money.

25 January 2026
Unprompted review
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Reply from quick.md

Thank you for your review and for sharing your experience with us. At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark here. Have you reached out to our customer care team? If not, please fill out a ticket. We look forward to making this right for you.

Rated 1 out of 5 stars

I reached out to quick md for help and…

I reached out to quick md for help and specifically told them Suboxone doesn't work for me I've tried it before and it only made me nauseous and terrible feeling but I have had Subutex giving to me from friends and it helped me and I was able to get off hard core drugs with it but without a script I was only able to get clean for few weeks till I ran out and had to go back to the street drugs I was completely honest and was hopeful they would have compassion to give me the one thing that will work for me to get off everything but they refused an even though I know several people personally that get Subutex from quick md that have no proof for them being allergic to naloxone I know this 100 percent and they have got them for years from there I told them I didn't want the Suboxone but they sent a prescription in anyways after telling them I didn't want it it doesn't help me and I didn't even pick it up and they won't give me a refund either I paid 100$ to have someone not listen to me or acknowledge I directly said I don't want the Suboxone it only makes me sick and nauseous I tried reaching out for help and now I'm in no better situation than before and screwed out of a 100$ to top it all its sad there's something that could change my life possibly save it and can't get it while everyone I know that used quick md gets it specifically Subutex because it helps them
Paying a 100$ to talk to someone that doesn't listen to you or seem to care about you at all is so disheartening

23 January 2026
Unprompted review
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Reply from quick.md

Thank you for your review and for sharing your experience with us. At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark here. Have you reached out to our customer care team? If not, please fill out a ticket. We look forward to making this right for you.

Rated 5 out of 5 stars

Quick MD well worth it

Quick MD was seemingly, amazingly smooth. Their services are so easy to access, and the representatives are more than kind and empathetic to whatever it is your needs are. Highly recommend if it’s suitable to anyone in which, cannot see a doctor and/or get to an appointment.

21 January 2026
Unprompted review
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Reply from quick.md

Thank you so much for sharing this. We’re really glad to hear that accessing care felt smooth and that our team helped you feel heard and supported. It’s exactly what we hope for, especially for people who can’t easily get to in‑person appointments. We truly appreciate your recommendation and your trust in us.

Rated 5 out of 5 stars

10 stars if I could...

I have to find all the places possible to leave a 5 star reviews for this company. I have been a patient for over 3 years. Any issue I've had has been resolved within hours, no exaggeration. Even with needing to have them contact my pharmacy. Dr. John H is the most amazing MD I've ever worked with, and Im a nurse, I've worked with many. He knows me, asks about my family, he knows what I'm doing month to month, fixing my house, getting a puppy, he remembers my childs birthday. He provides professional, educated evidence based care monthly. He cares and is great at his profession. Thank you Dr. John H., thank you QuickMD, thank you for making recovery a viable option for me in my rural area, and allowing me to live life as a human, not an addict. This website allows you to see MDs on your time, in your home, at a cheap price. They have made so many new options available, from sending scripts to you thru the mail, to offering counseling services in the app. I can not say enough about the impact that the QuickMD team has made to my life. I am forever grateful, and loyal to QuickMD.

7 January 2026
Unprompted review
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Reply from quick.md

Thank you so much for taking the time to share this. Reading about your 3‑year journey, your relationship with Dr. John H, and how care has fit into your life and recovery means a great deal to our whole team. Knowing that our visits, mail‑order scripts, and counseling options have helped make recovery possible in a rural area is exactly why QuickMD exists. We’re incredibly grateful for your trust and loyalty, and honored to be part of your story.

Rated 4 out of 5 stars

They fixed my problem

I had a bad experience with one of their doctors but the customer service team at quick MD really went out of their way to fix the problem. I appreciate all of their hard work.

23 December 2025
Unprompted review
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Reply from quick.md

Thank you for the review. We are glad you had such a positive experience and look forward to seeing you again.

Rated 5 out of 5 stars

I had been struggling with no insurance…

I had been struggling with no insurance for my Suboxone. I had not had it in 7 days and feeling horrible and depressed. It took less than 45 min to get a prescription filled!! I cant begin to tell you how thankful i am for Quick MD!! Ive been sober 4.5 years and have never craved opioids like this. They are quick and thoroughly interested in getting you help. Thank you and God Bless 🙏☮✝❤

14 December 2025
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 1 out of 5 stars

Do not trust these sales people they will say anything to make a sale.

I was told and through their tracking my delivery was at the postal service. After recieving a letter from Custom it was refused. They continued to tell me it was with the Postal Service. Now they tell me it is not refundable.
In the meantime i am dealing with 2 other employees from this company about placing another order guarenteeing me it will be delievered. Do not trust what they say even their guarentee means nothing. They are just giving a sales pitch.
DO NOT ORDER FROM THIS COMPANY.

27 November 2025
Unprompted review
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Reply from quick.md

Thank you for your review and for sharing your experience with us. At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark here. Have you reached out to our customer care team? If not, please fill out a ticket. We look forward to making this right for you.

Rated 1 out of 5 stars

I don't know what's going on with this…

I don't know what's going on with this company and their Doctors lately. First of all I've been using QuickMD for quite awhile and have loved the convenience and mostly great experiences until recently. It seems like these Doctors want to give me a hard time prescribing the same medications I've gotten the whole time. I even try to stick with the same providers just so things continue to go smoothly but they are becoming rude and seem to have an attitude. I guess making easy money from home seeing patients over the phone is old to them now. It was the best thing ever when it was new and exciting. Its almost time to schedule again and I'm nervous about finding a provider that will #1 prescribe the same medications I've always gotten from them #2 that won't give me a hard time and not have an attitude.

1 October 2025
Unprompted review
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Reply from quick.md

Thank you for your review and for sharing your experience with us. At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark here. Have you reached out to our customer care team? If not, please fill out a ticket. We look forward to making this right for you.

Rated 5 out of 5 stars

Recommend 100%

I had a great experience. I was able to book a same day (within 20 min) appt for my medication. My provider reviewed all of my documentation that I sent in and called my pharmacy. I was able to pick up my meds within an hour. I have been searching for a provider for MOUD for months since I moved. This option was a rare find and I am so grateful!

19 November 2025
Unprompted review
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Reply from quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Rated 1 out of 5 stars

Unscheduled Visit and Charge

This company set up a surprise visit on my behalf, charged me for it then refused to give me a refund for the visit I didn’t schedule. I checked this app last night, November 10th. I had no upcoming visits. I got a random notification at 9:45am saying I had a visit today, and it was scheduled by me on November 8th. I wasn’t even on the app on November 8th. I contacted them to get refunded for the visit I didn’t schedule, and they absolutely refused. I’ll have to go through my credit card company to dispute this because it was not me who scheduled that visit, and it certainly wasn’t scheduled on the 8th. What a scam.

10 November 2025
Unprompted review
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Reply from quick.md

Thank you for taking the time to review QuickMD, we apologize for your poor experience. If you have not already, please fill out a ticket with our At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark with your experience. If you have not already, please contact our customer care team so we can make this right.

Rated 1 out of 5 stars

The worst Dr I've ever seen

The worst Dr I've ever seen. Run as fast as you can!!!

7 October 2025
Unprompted review
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Reply from quick.md

We are sorry to hear about this experience. We want to follow up on this issue internally, please submit a ticket to our customer care team so we can get more details. https://support.quick.md/hc/en-us/requests/new

Rated 5 out of 5 stars

Relief at last!

After 20 years of opioid use for multiple work related injuries, I found a way out. Thanks to NP Patrick W. A very compassionate and thorough tele visit. I finally am confident that I will be opioid free without the horrible withdrawal feelings. My caregiver was the best . Hands down . I hope he is recognized and justly rewarded for his skills. Thank you.
Tommy B.

27 September 2025
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have easily accessible care. Thank you for trusting us with yours!

Rated 5 out of 5 stars

Easy to deal with all around

Easy to deal with all around. Used them for substance abuse(Suboxone),will try them for rls anxiety (gabapentin) it started over a couple months ago with service ..just now leaving review. 5 stars all around so far so good. They have been a godsend .. super high anxiety and no problems talking with them or service..

15 September 2025
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

Goodbye, white coat Syndrome

It's nice to know that you don't have to go through the doctors in there's always another alternative to get healthier and stop addictions. Some people have white coat syndrome. I kind of have that, and they don't want to go up to the doctors. This is a good alternative way to do something without having to go up to the doctor's visit without being embarrassed, and having a little bit more control in your life.

11 September 2025
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

Great Resource for everyday health concerns!

Quick MD is a very useful service for when I need minor medical care, but don't want to wait for a primary care appointment or take up ER resources. I like that the appointments are cheaper than an ER or urgent care visit as well. It's incredibly helpful that I can get needed medical care from the comfort of my own home, which is great for when I'm sick and don't want to go any further than the pharmacy on the corner.

11 September 2025
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have easily accessible care. Thank you for trusting us with yours!

Rated 5 out of 5 stars

Overall

Easy navigation within the app. Very good options of healthcare across the board. Great for primary care and psychiatric needs.

7 September 2025
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

Affordable, accessible healthcare

Wow! Blown away by such a necessary service being offered in an affordable, easy to use way. I've been so sick of waiting literally WEEKS to see my primary doctor, this website is a huge step in the right direction!

8 September 2025
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have easily accessible care. Thank you for trusting us with yours!

Rated 5 out of 5 stars

Signing up for urgent care was simple…

Signing up for urgent care was simple and straightforward. I often end up in the emergency room, only to learn it was something fairly simple that I just didn't know what to do. I'm hopeful this telehealth urgent care will prevent more ER visits!

6 September 2025
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we appreciate your feedback and trusting us with your care.

Rated 5 out of 5 stars

Convenient!

This makes seeing a doctor super easy without having to leave home when I'm not feeling well. The process is quick, the app is simple and the price is fair. Overall this is really convenient and I would use it again.

2 September 2025
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 5 out of 5 stars

I love the fact that I do not have to…

I love the fact that I do not have to drive to the doctors and sit and wait to been seen..with this all I have to do is log in o line and talk to my doctor and the only play I have to travel to is the pharmacy to pick up my medication that they call in for me..

31 August 2025
Unprompted review
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Reply from quick.md

Thank you for the 5-star review. We are glad you had such a positive experience and look forward to seeing you again.

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