Quenchthirst Reviews 35

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic unit. Purchased for our local bowls club, brilliant units and everyone is a little happier having a warm cup of tea in this cold weather. Fast delivery too.

Company replied

Rated 5 out of 5 stars

We have been using the company now for over 6 months. The service that we receive is exceptional and the response to any question is answered and resolved promptly. The quality of water and taste is v... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised by how quick this delivery was. Ordered Monday afternoon, delivery Tuesday morning. The unit looks smart in the Schools cloak room. Will definitely purchase from Quench again.... See more

Company replied

Company details

  1. Bottled Water Supplier
  2. Drinking Water Fountain

Written by the company

At Quench, we specialise in providing high-quality hydration solutions for businesses across the UK. We offer a wide range of water cooler and boiler rentals, including bottled water coolers, mains-fed water coolers, and hot water boilers, to meet the needs of offices, schools, healthcare settings, and more. In addition to rental services, we also sell mains-fed coolers and boilers, giving customers flexible options that suit their long-term requirements. With a nationwide team of qualified engineers, we pride ourselves on delivering efficient, reliable service with minimal disruption. Whether you're looking for a simple refreshment station or a fully serviced hydration setup, Quench is committed to maintaining the highest standards of quality, hygiene, and customer care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product and outstanding…

Excellent product and outstanding service. I highly recommend this company.
Very friendly and helpful staff.
10 out of 10 from me.

1 October 2025
Unprompted review
Quenchthirst logo

Reply from Quenchthirst

Thank you for your lovely review Charlotte. We are so pleased you are happy with our service.

Rated 5 out of 5 stars

A quality product and service

We have been using the company now for over 6 months. The service that we receive is exceptional and the response to any question is answered and resolved promptly. The quality of water and taste is very high and we often have comments in the practice of how nice it is. Its definitely value for money and head and shoulders above any competition which is out there right now.

10 September 2025
Unprompted review
Quenchthirst logo

Reply from Quenchthirst

Thank you so much for your lovely review.

Rated 5 out of 5 stars

Pleasantly surprised by how quick this…

Pleasantly surprised by how quick this delivery was. Ordered Monday afternoon, delivery Tuesday morning.

The unit looks smart in the Schools cloak room. Will definitely purchase from Quench again.

9 June 2025
Unprompted review
Quenchthirst logo

Reply from Quenchthirst

Thank you so much for your review Rach.

Rated 5 out of 5 stars

Used Quench for a bottled water cooler…

Used Quench for a bottled water cooler in our reception area. Fast installation, water tastes great.
They also donate £1 per big bottle to a water ocean cleaning charity... nice touch.

12 June 2025
Unprompted review
Quenchthirst logo

Reply from Quenchthirst

Thank you for your review Matt.

Rated 5 out of 5 stars

Excellent service

Excellent customer service - very knowledgeable and helpful

1 June 2025
Unprompted review
Quenchthirst logo

Reply from Quenchthirst

Thank you for your review Julie.

Rated 5 out of 5 stars

Great company

Great company, would definitely recommend!

11 June 2025
Unprompted review
Quenchthirst logo

Reply from Quenchthirst

Thank you so much for your lovely review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look