Quartz Clinique Reviews 142

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had excellent experience with with Quartz Clinique, an amazing atmosphere with brilliant staff. The booking experience was very easy, and they gave me a detailed receipt later. For the vo... See more

Rated 5 out of 5 stars

There are many of us foreigners who travel to Turkey for cosmetic reasons. The challenge for us is to find a talented surgeon, who gives us realistic expectations, competitive pricing, and comparab... See more

Rated 5 out of 5 stars

thank you very much for your services and you extraordinarily care. especially from ms.Ayla and ms.shebla nice service nice clinic. خدمة جميلة وعيادة ممتازة اتشكر بشكل خاص الانسة ايلا والانسة شيبلا... See more

Company replied

Rated 5 out of 5 stars

I’ve had a very positive experience with Quartz Clinique. From the initial enquiry through to the procedure itself, the team have been consistently responsive, professional and easy to deal with... See more

Company replied

Company details

  1. Plastic Surgery Clinic
  2. Dermatologist
  3. Hair Transplantation Clinic
  4. Plastic Surgeon
  5. Skin Care Clinic
  6. Weight Loss Service

Written by the company

Quartz Clinique is an aesthetic non-surgical and  surgical treatment clinic that offers you excellent comprehensive service with the highest quality standards, under one roof in our premises Turkey. We are committed to providing you with the highest level of service in all aspects of medical and surgical procedures in the areas of aesthetic medicine, dermatology, hair transplantation, anti-aging and nutrition. Quartz Clinique has been delivering the highest quality service to patients from around the world for the past six years under the direction of world-renowned plastic surgeon Dr. Leyla Arvas. Quartz Clinique which adopts the principle of providing the cutting-edge medical solutions to its patients and the value they deserve by pursuing the latest innovations in the world of aesthetic medicine. Quartz Clinique has treated thousands of patients in its journey. The company was founded six years ago with the words, "Self-care is not a luxury, it's a necessity." Quartz Clinique, which is growing and expanding its range of services every year, with more than 35 employees brought a new perspective to the field of aesthetic surgery in Turkey. At Quartz Clinique, which provides a health service where patients can feel safe, over 1000 successful surgeries are performed each year while medical aesthetic services are provided to 5000 of people. With just a little touch you receive at Ouartz Cliniuque, you can feel much better and, above all, younger.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My doctor

My doctor, Leyla Arvas, is a very experienced doctor who listens to her patients very well, understands them and directs them to the best in all these dimensions.

20 October 2023
Quartz Clinique logo

Reply from Quartz Clinique

It's wonderful to hear that Dr. Leyla Arvas has been an exceptional doctor for you. Her experience, attentive listening, understanding, and guidance are all valuable qualities in a healthcare provider. We're glad to know that you've had a positive experience under her care. If you have any more feedback or need further assistance, please feel free to share. Thank you for sharing your positive experience with Dr. Leyla Arvas.

Rated 5 out of 5 stars

I’m so happy with the work of Dr Burak…

I’m so happy with the work of Dr Burak Pasinlioglu. He did a such an amazing job by improving the way my nose looks. It made a such a big difference to my face. No scarring at all the healing process has been incredible no issues at all. I was so scared having the procedure done in a foreign country. The hospital, the clinic, and the staff are top standards. I’m so glad I did the procedure with Dr. Burak. Gulsen was a darling in organising everything and answering all my questions pre and after surgery.

26 August 2023
Quartz Clinique logo

Reply from Quartz Clinique

It's fantastic to hear that you are so happy with the work of Dr. Burak Pasinlioglu and the improvement he made to the appearance of your nose. It's a big step, and we're thrilled that it has made a positive difference to your face. The fact that there is no scarring and the healing process has been smooth is excellent news.

We understand that having a procedure in a foreign country can be daunting, and we're delighted to hear that the hospital, clinic, and staff met top standards and made your experience a positive one. Gulsen's support in organizing everything and addressing your questions both before and after the surgery is greatly appreciated.

If you ever have any more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Dr. Burak and the team for your procedure.

Rated 5 out of 5 stars

Great team and excellent work

28 September 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

It's wonderful to hear that you had a great experience with a fantastic team and received excellent work. If you have any specific details or would like to share more about your experience, please feel free to do so. Your feedback is valuable, and we appreciate your positive review!

Rated 5 out of 5 stars

Good professional job

I recommen this clinic to everyone due to they do amazing and professional job in my recient hair transplant and also I didn't have problem the language.
All staff were so polite and helpful .
Once again thank you very much.

19 August 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

We greatly appreciate your recommendation and positive feedback! We're delighted to hear that you had an amazing and professional experience during your recent hair transplant at our clinic. Communication is key, and we're pleased that the language barrier wasn't a problem for you. Our team takes pride in being polite and helpful to ensure our patients' comfort and satisfaction. Thank you for choosing our clinic and for your kind words. If you ever need further assistance or have any questions, please feel free to reach out. We wish you all the best in your recovery!

Rated 4 out of 5 stars

Facial fat transfer at Quartz Clinic - Istanbul

I was very nervous at going abroad for surgery - total gamble but also I had faith that Turkish surgeries would be as good as UK and the cost difference was a lot down to cost of living as much as the standard of care.

I had a virtual consultation with Burak who was lovely. I was disappointed on arrival to be told I wouldn't have him on the day I was meant to and it would need to change. The team offered me Dr Leyla instead who I believe runs the company.

She was very warm and had a kind approach. Her anesthetiser and support staff are also very professional and friendly.

The surgery went fine, I was naturally quite puffy afterwards. She saw me a day later before I flew home. After a week or so I was concerned my face swelling was going down at different rates- one side stuck out more and that really terrified me!

We had another face call and she assured me the swelling does take time and heals at different rates.

I’m delighted to say she was correct! It has healed and looks symmetrical now - I have some extra weight in my face as requested but it’s subtle.

In summary, I would say opting for facial fat transfer is a big decision and one not to take lightly! Avoid booking anything for at least 3 weeks after. If you are going to book I would recommend Dr Leyla and her whole team at Quartz clinic :-)

26 June 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for sharing your experience with us. We understand that choosing to have surgery abroad can be a nerve-wracking decision, and we're glad that you had faith in the quality of care in Turkey. We appreciate your honesty in detailing both positive and challenging aspects of your journey.

It's great to hear that you had a positive virtual consultation with Dr. Burak and found him to be lovely. We apologize for the change in the scheduled surgeon, and we're pleased that Dr. Leyla and her team provided you with a warm and professional experience.

It's quite natural to experience swelling after surgery, and we're glad that Dr. Leyla addressed your concerns and provided reassurance during your follow-up. We're delighted to know that your swelling has subsided and your desired results have been achieved.

Facial fat transfer is indeed a significant decision, and your advice to avoid making plans for a few weeks after the procedure is valuable. We're grateful that you recommend Dr. Leyla and the Quartz clinic team for their care.

Thank you for choosing us for your surgical journey, and if you ever need further assistance or have questions, please don't hesitate to reach out. We wish you all the best in your continued recovery❤️

Rated 5 out of 5 stars

Great service

thank you very much for your services and you extraordinarily care. especially from ms.Ayla and ms.shebla nice service nice clinic.
خدمة جميلة وعيادة ممتازة اتشكر بشكل خاص الانسة ايلا والانسة شيبلا على الاعتناء والخدمة الممتازة التي قدموها واتشكر
المختصة التجميلية لفين.
Sağladıkları özen ve mükemmel hizmet için özellikle ayla ve Sheibla'a özel olarak teşekkür ederim. Levin hanim harikaydı

31 May 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

You're very welcome! We're delighted to hear that you were satisfied with our services and the exceptional care provided by Ms. Ayla and Ms. Shebla. It's our goal to ensure that our patients receive the best possible care and have a positive experience at our clinic. Thank you for your kind words and for choosing our clinic. We appreciate your feedback and hope to see you again in the future.

Rated 5 out of 5 stars

Job finished on time and professional…

Job finished on time and professional team

6 March 2023
Quartz Clinique logo

Reply from Quartz Clinique

We're pleased to hear that the job was completed on time and that our team provided a professional service. Thank you for choosing our services, and we hope to see you again with us in the future

Rated 5 out of 5 stars

Amazing place

Amazing place. The service was great. Everyone was kind and smiling. Truly, experienced the atmosphere of professional team work. And of course, few of the best esthetician doctors I’ve had the pleasure of meeting. All the work done for me and my friends were successful and pleasing. I recommend this place to everyone else.

18 May 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

We're thrilled to hear that you had an amazing experience at our place! It's wonderful that you found the service to be great and that everyone was kind and welcoming. We take pride in fostering a professional team atmosphere, and we're glad that you could feel it during your visit. We're also delighted to hear that our esthetician doctors provided you and your friends with successful and pleasing results. Thank you for recommending our place to others. We appreciate your support and hope to see you again in the future!🥰

Rated 5 out of 5 stars

Very happy with how everything went I…

Very happy with how everything went I got my surgery done via dr burak and delighted with it 👍

25 April 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

We're thrilled to hear that you're happy with your surgery done by Dr. Burak. Thank you for choosing our clinic and we wish you all the best in your recovery. We will be looking forward to see you again in our clinic❤️

Rated 5 out of 5 stars

One of the best and most prestigious…

One of the best and most prestigious clinics that I visited in Istanbul, as it is not the first time for me to go to Istanbul for cosmetic surgery
I would like to thank the lovely employee
Shebla
Who explained everything to me in Arabic
Where it calmed my fears
Thank you.. I will come back again

18 April 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for your positive feedback on our clinic. We strive to provide a welcoming and professional environment for our patients. We are glad to hear that our staff, especially Shebla, could make you feel comfortable and at ease during your visit. We hope to see you again soon for any future needs🌸

Rated 5 out of 5 stars

I dıd botox and lipfiller in Quartz…

I dıd botox and lipfiller in Quartz clinique 1 month before and result is great!!!! Thanks to Dr Burak and all team

1 February 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for sharing your positive experience with us! We're thrilled to hear that you are satisfied with your botox and lip filler treatments by Dr. Burak and the team at Quartz Clinique. Don't hesitate to reach out to us if you have any questions or concerns🥰

Rated 5 out of 5 stars

Great clinic

Great clinic! Great professional staff! The most comfortable visit and stay in the clinic. Special thanks to the assistant Kristina, who was in touch all the time from the first call to the present! Also many thanks to doctors, nurses, administrators! Thanks a lot! ❤️❤️❤️ Very beautiful clinic, super convenient location! Organization of transfers and hotel on top! I will definitely recommend to everyone!

27 March 2023
Quartz Clinique logo

Reply from Quartz Clinique

Thank you so much for your positive feedback! We are delighted to hear that you had a great experience with our clinic and staff. We always strive to provide the most comfortable and professional service to our patients, and it's great to know that we achieved that with you. We will make sure to pass on your kind words to Kristina and our team of doctors, nurses, and administrators. We appreciate your recommendation and hope to see you again in the future!❤️

Rated 5 out of 5 stars

Exceptional experience

My experience was great from few reasons but most important one is that all the people I met , who received , assisted and took me through the process were very genuine , pleasant and of a great welcoming and service.
I must add that , specially one of employees, by the name Hanin , girl from Jordan , was exceptionally professional and made my experience absolute pleasure.
All the other members of team as well , I don’t know their names , from manager , people on the front desk , doctors .. were all exceptionally pleasant through the whole process.
Great work guys.
Looking forward to see you all soon.
All the best.
Vladimir

14 March 2023
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team to be genuine, pleasant, and welcoming, and that Hanin from Jordan stood out as exceptionally professional. We strive to provide top-notch service to all of our patients, from the front desk to the doctors, and we're glad that we were able to make your experience an absolute pleasure. We appreciate your kind words and look forward to seeing you again soon!🥰

Rated 1 out of 5 stars

Do not use this clinic if you value your face!

Do not use this clinic if you value your face; they are unprofessional, not interested in your wellbeing or satisfaction; poor communication by staff, they demand upfront payment for treatment (red flag!!) rush through your treatment, treating you as a number and no aftercare!!

11 days ago, I went for a dermatological consultation with Dr Ezgi Ozkur who evaluated my skin condition as Rosacea and recommended IPL Lumeca treatment. I agreed to go for this treatment after she reassured me that it would improve my condition and no redness would last longer than 1-2 hours afterwards. I was taken into the treatment room, and one of the assistants put on the metal eye protection and had to wait 45 minutes without knowing when my treatment would start as the dermatologist was very busy. When Dr Ezgi turned up she started discussing other work with her assistants whilst doing my treatment which made me feel extremely anxious as I felt she wasn't paying attention, and this was my first Lumeca treatment and I didn't know what to expect. The session took no longer than 10-15 mins, although it should be for at least 30 mins. At the end Dr Ezgi told me you are now done and left without looking at my skin or asking me how I felt, and I had to go to the loo to wash gel off my face.

The results were shocking!! Although my face was bright red immediately following the treatment, I was hoping that it would improve after 24 hours, however, the redness did not go away,the same with the pigmentation and the spider veins around my nose (Spider veins were never there before!). Until now the redness has not gone away despite using the creams that the secretary told me to use (one of the creams recommended by the clinic was to treat eczema, even though I had no eczema). I whatsapped the clinic the next day about what to do about my face as I was worried, and was kept waiting for hours not knowing what to do. I called to chase the clinic, the secretary tried to brush me off and said she had passed on my query to the dermatologist and that I had to simply wait. The secretary later messaged me to say use Hipokort cream twice a day for a week with no explanation of what it is, when I asked her why I now have spider veins on my nose, no response was received until 3 days later to say ‘you should use the cream I said it will get better later’

I'm now having to go to a real professional dermatologist in London to hopefully fix the issues caused to my face by this treatment!

16 March 2023
Quartz Clinique logo

Reply from Quartz Clinique

We are sorry to hear that you were not satisfied with the outcome of your Lumecca treatment. We would like to clarify that Lumecca is not a one-time treatment, and our doctor mentioned it during your consultation. It is also normal to experience some redness after the procedure. We prescribed a cream and medication for rosacea treatment after the procedure. If you are planning to visit Istanbul again, we can continue with your Lumecca sessions. Alternatively, we also recommended that you continue your treatment in your home country. As you progress through your sessions, you may start to see improvements

Rated 5 out of 5 stars

Rhinoplasty experience (Quartz Clinique)

Everything from the accommodation, to the operation, to time period after that has been great! All my questions regarding the procedure have been answered in time and I’ve gotten a lot of help regarding other matters as well, such as lost baggage. My doctor was Dr. Burak Pasinlioğlu, who is very skilled and gave me helpful tips for a fast recovery. My nose is still a bit swollen (1 week post operation), but that is just a part of the recovery. Although it’s still swollen, the results truly exceeded my expectations, considering I only expected a slight change of my nose! Overall I’m very pleased with this experience and would rate it a 5/5 :)

26 February 2023
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for sharing your positive experience with us! We are thrilled that you were satisfied with your accommodation, operation, and aftercare. Dr. Burak Pasinlioğlu is indeed an excellent doctor, and we're glad you found his tips helpful. Your kind words mean a lot to us, and we hope to see you again soon🥰

Rated 5 out of 5 stars

It’s the best Klinik in the World

It’s the best Klinik in the World. Can saying that I have a new favourite by Dr.Pasinlioglu. He is so cute and very nice. I would give 10 stars but can’t.

5 March 2023
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for sharing your positive experience with Dr. Pasinlioglu and our clinic. We are thrilled to hear that you had a great experience with us and that our doctor provided excellent care. We take pride in providing top-notch medical services to all our patients and we appreciate your recommendation. Thank you for choosing our clinic, and we look forward to seeing you again in the future.🥰

Rated 5 out of 5 stars

5 Star Service from first contact…

5 Star Service from first contact through to post op

I Highly Recommend this clinic

Dr Burak is a lovely, honest and very experienced surgeon who will put you at ease and help you along your journey to achieve the desired goals you are looking for!!

28 February 2023
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for sharing your positive experience with us. We're glad to hear that you were satisfied with the service and that Dr. Burak was able to assist you in achieving your desired goals🥰

Rated 5 out of 5 stars

Always come here every few months for…

Always come here every few months for treatment. Has made huge difference to acne scars and made me look younger. Will continue to use.

24 February 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

Thank you for sharing your positive experience with us! We are thrilled to hear that our treatments have made a significant difference in reducing your acne scars and rejuvenating your appearance. We look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Highly recommended

Helpful and kind staff, caring practitioners, excellent facilities and care! Very highly recommended!

13 January 2023
Unprompted review
Quartz Clinique logo

Reply from Quartz Clinique

We're thrilled to hear that you had a positive experience with our staff and facility! It's always our top priority to ensure our patients feel comfortable and cared for throughout their time with us. Thank you for taking the time to share your feedback and for recommending our services to others. We hope to have the opportunity to provide exceptional care to you again in the future!

Rated 5 out of 5 stars

The best clinic in Turkey

I'm glad I chose Quartz Clinique. I had temporal lift and chin liposuction surgery with Dr Leyla Arvas. She is so professional, calm and energetic doc her assistants are very professional too they always returned to me whenever I had a problem I think this is one of the differences of Quartz Clinique because others have never been like this. They deserve 5 stars, I would give 10 stars if I could :)

22 February 2023
Quartz Clinique logo

Reply from Quartz Clinique

We are delighted to hear about your positive experience at Quartz Clinique! Dr Leyla Arvas and her team are indeed highly professional and attentive to their patients' needs, making sure to provide the best possible care. It's great to know that you felt supported throughout your journey, and that the results of your temporal lift and chin liposuction surgery met your expectations. Thank you for recommending Quartz Clinique!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look