Great work by Josh and his helper. They were great communicators and professional. They provided service with-a-smile and thanked me. They offered before and after view of duct work. Very happy.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
made comment on facebook about the most excellent service given didnt mention the great discount but your guy alex excellent my third time with your service. thank you !!!!!!!
I would definitely use them again! They were prompt, explained everything they were doing before they did the work, were careful with their equipment around my furniture and floors and did a thorough... See more
Josh and Alex made are cleaning a breeze cleaned all vents dryer vent also. Showed photos of all before and after and let us know how often job should be done. Thank you completely professional give t... See more
Company details
Information provided by various external sources
The Quality Air story began over 27 years ago in Lombard, IL. In 1991, we started a small company with just 6 people and a simple concept: offer air duct and dryer vent cleaning with the very best customer service in the industry. This turned out to be exactly what our customers wanted and needed. We grew rapidly into a fleet of trucks and a large staff of experienced technicians. What hasn’t changed are our values of personalized service and outstanding workmanship. We treat every customer like our very own family, with their safety and health being our top priority. Today, Quality Air is based in Elmhurst, IL and continues to build on our reputation of great service and dedication to customers. We are also proud to be a veteran-owned company that’s passionately dedicated to our employees, affiliates and customers. Experience the Quality Air difference!
Contact info
120 East Lake Street, 60126, Elmhurst, United States
- 800-583-8994
- info@qualityairductcleaners.com
- qualityairductcleaners.com
4.8
Excellent
311 reviews
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Hasn’t replied to negative reviews
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Great job
Great job. My family members with allergies noticed a big difference in the air quality.
Our technician was fast and efficient.
5 July 2022
Reply from Quality Air Duct Cleaners
Dear Holly,
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
Job Completed
Appointment was on time and completed quickly. I thought it was a little expensive, but was otherwise satisfied.
30 June 2022
Reply from Quality Air Duct Cleaners
Dear Randy,
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
In and out too fast too have done…
In and out too fast too have done everything they say they did.
28 June 2022
Reply from Quality Air Duct Cleaners
Dear Tim,
We find it concerning that you are not happy with our service. We do not charge for services we have not provided so we are at a loss as to why you have made the comment above.
We have followed up with our technicians and the do not recall any issues or concerns from you when the service was provided.
If you are unhappy with the service in any way, we would ask that you contact one of our managers and discuss it so that we can make it right. Please call 800-583-8994 and ask for Cesar or Scott.
Best Regards,
The Quality Air Duct Team
Came early on what was an extremely hot…
Came early on what was an extremely hot day. All went as planned. Provided feedback as they worked in response to questions. Very satisfied.
Dick Baker
27 June 2022
Reply from Quality Air Duct Cleaners
Dear Dick,
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
Service was great
Service was great. They arrived on time to clean my air ducts and were very quick with their work.
26 June 2022
Reply from Quality Air Duct Cleaners
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
This place had amazing customer service…
This place had amazing customer service and beat the competitors in price by a landslide! They explained the procedure and showed me pictures along the way! I would highly recommend them to any friends or family!
23 June 2022
Unprompted review
Reply from Quality Air Duct Cleaners
Dear Amy,
Thank you for your business and for such a kind review. We are in business solely because of clients like yourself. We are honored you chose us and that you would recommend our services to your family and friends. We look forward to being of service in the future.
Best Regards,
The Quality Air Team
Reply from Quality Air Duct Cleaners
Dear John,
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
THIS COMPANY IS OUTSTANDING WILL USE…
THIS COMPANY IS OUTSTANDING WILL USE THEM AGAIN AND IN THE FUTRUE AND HAVE AND WILL REFER THEM TO FRIENDS AND FAMILY.
BILL HAYES
ALGONQIN ILLINOIS.
ERIC THE TECHNICIAN WAS VERY PROFESSIONAL AND THROUGH
5 STAR
15 June 2022
Reply from Quality Air Duct Cleaners
Dear Bill,
Thank you for your business and for such a kind review. We are in business solely because of clients like yourself. We are honored you chose us and that you would recommend our services to your family and friends. We look forward to being of service in the future.
Best Regards,
The Quality Air Team
Great service and better pricing than…
Great service and better pricing than everyone else,
9 June 2022
Reply from Quality Air Duct Cleaners
Dear John,
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
Dealing with the owner was a positive…
Dealing with the owner was a positive experience. Dealing with the worker who came and explained the process and did it in a quality way in a timely fashion.
28 May 2022
Reply from Quality Air Duct Cleaners
Dear Jay,
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
Awesome job, great and friendly service
Awesome! My fiance and I just purchased a new home and we're able to book a vent and furnace cleaning quickly! A very professional, friendly and knowledgeable tech was able to come out within days of my inquiry! Thank you, I am definitely likely to be a repeat customer!
6 May 2022
Reply from Quality Air Duct Cleaners
Dear Jessica,
Thank you for the kind words and for your business. We strive to meet/exceed expectations on every job, and we are so glad we were able to do so for you. We look forward to being of service in the future.
Best Regards,
The Quality Air Team
The technician was professional
The technician was professional, informative and very thorough.
6 May 2022
Reply from Quality Air Duct Cleaners
Dear Michael,
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
Quality work
Cesar was great getting everything set up and being on time. He was totally up front about everything and the process went smoothly. My only complaint was that the team left a ton of debris and dust from the vents lying around the house beside the vents and also a few of the walls had some hand mark ups from where the guys were cleaning the ducts/vents. Wish they had tidied up after but otherwise everything went well
5 May 2022
Reply from Quality Air Duct Cleaners
Dear Max,
Thank you for taking the time to share your feedback. We are in business solely because of great customers like you! We will take your recommendations to heart and be sure to share this with our entire service team.
Best Regards,
The Quality Air Team
Great experience
5 May 2022
Reply from Quality Air Duct Cleaners
Dear Dena,
Thank you for taking the time to share your feedback. We are thrilled to hear about this experience and look forward to assisting you again in the future!
Best Regards,
The Quality Air Team
Had great service
Had great service. Our technician was knowledgeable and very nice. Made sure to wear footies and cleaned up nicely. It was also great that this company doesn’t have to drill a hole into your furnace and patch like many others that use the whip technique for cleaning. Would definitely use Quality Air again. Thanks so much.
2 May 2022
Reply from Quality Air Duct Cleaners
Dear Desiree,
Thank you for the kind words and for your business. We strive to meet/exceed expectations on every job, and we are so glad we were able to do so for you. We look forward to being of service in the future.
Best Regards,
The Quality Air Team
Great service
Very professional explained the whole process and they were very clean will definitely use them again
21 April 2022
Reply from Quality Air Duct Cleaners
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
Breathing Better
Service was professional and prompt. We hadn't had our ducts cleaned for a while and the very next day I noticed that I could breathe better. We also had an additional service done for our ducts to help with upper respiratory issues that I have and it worked!
Very pleased with Quality Air!
21 April 2022
Reply from Quality Air Duct Cleaners
Dear Janet and Rob,
Thank you for the kind words and for your business. We strive to meet/exceed expectations on every job, and we are so glad we were able to do so for you. We look forward to being of service in the future.
Best Regards,
The Quality Air Team
Would definitely use again
Would definitely use again. I can really feel the difference. The employee did great job and I am very happy with the company.
15 April 2022
Reply from Quality Air Duct Cleaners
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
we were very pleased with the service…
we were very pleased with the service and the expertise and courtesy of the technician that performed the work.
Would recommend
12 April 2022
Reply from Quality Air Duct Cleaners
Thank you for choosing Quality Air and taking the time to let us know how we are doing. We appreciate your business and look forward to being of service in the future.
Best Regards,
The Quality Air Team
The tech was friendly
The tech was friendly, explained everything he was doing, gave me some good helpful tips. A true gentleman!
8 April 2022
Reply from Quality Air Duct Cleaners
Dear Eva,
Thank you for the kind words and for your business. We strive to meet/exceed expectations on every job, and we are so glad we were able to do so for you. We look forward to being of service in the future.
Best Regards,
The Quality Air Team
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