Quadient UK Limited (Formerly Neopost UK Ltd) Reviews 

We just had a new lease of our franking machine through Quadient, whom we have been a client for the past 3 years. The whole team has been very professional, efficient, and proactive in answering any questions. Paul Thorpe is our account manager, and understood all the questions we had and provided the solution we needed. The communication has been very good and clear from the whole team. We are pleased to continue on this journey.

Quickly answered.
Account updated quickly so I could run my monthly report on postage costs per department.

Having a named person (Diane Metcalf) to contact makes a difference to great customer service. She has been amazing answering any questions or issues that have arisen and they have been resolved promptly

Our trusted partner for mailing our clients!
Quadient makes it simple for us to communicate with our customers in a meaningful, compliant way and we know that when we ask, Quadient delivers.
Our Account Manager, Natasha, couldn't do more to support us - as we've streamlined our operations, she's moved our Quadient solutions in step to give us a simpler, more efficient process and we couldn't be happier. Highly recommended!

Had a problem setting up My Quadient for a long time. I contacted Quadient and Ruby-Rose had this sorted for me in minutes. many thanks.

Excellent help especially from Diane Medcalf and Sarah Down
Very professional and helpful

Exceptional customer service from Gemma Standing. Arranging rental and supply of envelopes very easy to set up with Quadient UK.

Paul is always happy to help and keeps me updated if he is unable to resolve my query straight away.
Great customer service from Paul Bassett!

Our account manager Louise Everett is one of the best account manager's i have ever dealt with. She is so quick to respond and is always available.

Diane Medcalf always goes above and beyond with such quick replies, as a company we really appreciate all her hard work.

Kelly Wohlman was very helpful through the whole process

Kelly has been great throughout the whole process:
Sending relevant literature in regards to a suitable alternative to our end of life machine; and our business requirements.
Answering questions in a timely manner and trouble shooting any problems, regardless of which team or department it related to both before and since installation.

Fast and efficient ordering and delivery times, customer service always helpful.
Stuart Lythell is my go to person, always at the other end of a phone call or email if i have any queries and is very helpful and friendly.

Our contact at Quadient (Gemma Standing) is very friendly and approachable about any questions we have. The process was really easy because of her help, and the delivery of our order came through really quickly!

So much improved after the new website was launched.

I had a few initial issues but Hayley was more than helpful and guided me through the issues I was having.

A credit to her company.

Always a positive and friendly experience when replenishing our stock. Gemma Standing has been our main contact for several years with stock ordering, and she’s consistently proactive in letting us know when items need topping up. She supports the process end to end, making sure we get exactly what we need, when we need it. Thank you.

Extremely helpful staff members, particularly Louise Everett who has gone out of her way to ensure we receive the best possible service even on her days off

Quadient are very responsive to emails which is very useful during queries.

We have used this company for over 10 years to supply our folder with envelopes and paper, they also service the machine.
Always excellent service and very helpful, Shout out to Stuart Lythell who is one of the sales reps that gives excellent service

I found them always helpful whenever I needed any assistance. A special mention for Diane Medcalf. She is the best and always assists me promptly, and helps me resolve the queries.