Qream Reviews 45

The Product and the quality is perfect it looks very good! The delivery was okay… but it took like 8 days.
The box for the chain was very nice with the logo and the soft pillow

I have yet to receive my product, it has been more almost two weeks and yet to receive my product. No delivery timelines shared

All good looks great

The quality of my product was awesome and we packaged very well. Will buy again. Does take 2 weeks to arrive but had n problems getting to my residence

not delivered and i've got emais that ita delivered and not even answering my emails worst experience

Beautiful pieces, arrived just as advertised and presented in a chic little black box too. Fully recommended!

I have ordered a bracelet and it nearly 10days haven’t received it.

Was skeptical at first once I saw the product was coming from China. Happy with the product though, good quality. Delivery took long (3 weeks), but I don't think that was their fault. Good choice if you can't find a local store to buy from.

There is no customer service. They do not take no forms of returns. The products are the same as the ones from Aliexpress or Temu just with a Q logo.
I emailed requesting to return a pice of jewellery, replied with “what is wrong with” and then never responded again once I said I want return it.

I have purchased two bracelets and necklaces from the store.
The products were sent to me from mainland China, which made me doubt the quality. And when I received then, I was very disappointed that the paper clip chains looked like plastic parts, with rough edges and unrefined polish especially at the melted points. Brown eroded rusts was seen at several sites.
The photos were pretty misleading due to increased brightness and exposure, which did not provide a clear visual representation of the real product.
I have also realised that all the model photos are AI generated with the same photo but different jewellery.
Most importantly, the return policy did not allow full refund of the purchase but only in-site funds. However, with such low quality of the products that is manufactured in mainland China, with worse quality than some Taobao items. I do not want another piece of their product.
Thus, I strongly suggest against buying QREAM's misleading items with such low quality.

I strongly advise avoiding Qream Jewelry.

I ordered a bracelet and a necklace from this company and the entire experience has been a nightmare. The bracelet was the wrong size. They then sent me a replacement bracelet — which was again the wrong size. I even sent them photo evidence with a measuring tape next to both bracelets to prove it, but they kept trying to claim I was in the wrong despite the clear proof.

From day one, I made it clear I wanted to return both items. Instead, they did everything in their power to avoid accepting a return — offering discounts, “half-price replacements,” or anything other than simply allowing me to send the items back. In hindsight, this now makes perfect sense given the operational issues I’ve experienced: after I paid £12.50 to return the package by registered post, it was rejected at the Dutch border due to their own address problems.

Despite my proof of return attempt, they refuse to issue a refund until the parcel physically reaches them – which is impossible if their own return address fails.

The result? Wrong sizes twice, dismissive customer service, and a returns process that feels deliberately obstructive. Poor products, poor service, and no accountability. This is by far the worst shopping experience I’ve ever had. Avoid this company at all costs.

Quality of the product is good. Amazing find. Issue resolution was solved. Customer Service Julia was helpful and so polite.

Amazing products and good quality. Fast delivery and service. Great shopping experience!

Very good, i love it!

Fast delivery and outstanding quality for the price! I’ll definitely order more soon!

Quick Delivery, Good material and the design looks amazing in real life.

Great material. Best quality.
Verry happy and fantastic fast delivery!