QONZER Reviews 146

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and quick responses, highlighting exceptional customer service that goes above and beyond. Many people appreciate the personalized approach and the team's deep knowledge, which helps resolve issues efficiently and effectively, even for those less tech-savvy. The service is frequently described as reliable, stable, and providing excellent performance, with many users noting the ease of setup and management. However, some customers also noted occasional issues with the website being slow or buggy. A few other people also felt that the support system could be inconsistent, with some experiencing delays in response times or difficulties in getting advanced technical assistance, particularly during weekends or when specific staff members were unavailable. There were also isolated mentions of volatile servers and issues with billing transparency.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers praise the awesome service, quick setup,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and efficiency... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's helpfulness,... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the fast and efficient support,... See more

Technology

Reviewers mention positive feedback about technology. Customers appreciate the powerful and stable... See more

Website

People report ambiguous experiences with the website. Some customers found the dashboard clean, simple, and... See more

Based on these reviews

Rated 5 out of 5 stars

Best Game Hosting out there. In comparison to others they are really transparent with what hardware you get in your package. 0 Issues for multiple months and instant support no matter the time and day... See more

Rated 5 out of 5 stars

Cost is good compared to other companies. They're very communicative when server issues arise and will do their best to help resolve. The servers run on pretty good hardware so you won't have to worry... See more

Company replied

Rated 5 out of 5 stars

Garry's Mod is a complex and demanding game. As we serve a large and active community, we’ve been facing intense DDoS attacks recently. For the first time in Turkey, we chose Qonzer for their DDoS p... See more

Rated 5 out of 5 stars

While experience issues with one of our game servers for our group I reached out to the live chat support. I am not good with technology and the person on the other end was incredibly helpful. Not onl... See more

Company replied


Company details

  1. Gaming service Provider
  2. Video Game Rental Store
  3. Web Hosting Company

Written by the company

Qonzer is a company formed by hosting industry experts and developers who, of their combined decades of profession, noticed negative trends such as overloading servers, bad hardware practice and generally ripping clients off becoming all to common place. Our mission is to stop and defeat these negative trends that we found to only benefit hosting providers whom focus is solely on money and not the quality of service clients are actually getting. In 2021 we started our market research, purchased game servers from over 20 separate providers and spoke to over a 100 game server clients who we found through open marketing. We decided to delve into this major gap (that shouldn't exist) in the market, identifying key problems and solving them with game-changing solutions. With Qonzer, there will be NO MORE, bad performance, costly services, lies about hardware and more specifically the amount of services running on machines. You deserve better and to know exactly what you are getting and this is how we've done it. We operate exclusively on premium hardware like the Ryzen 7950x and the 9950x. We don't engage in selling slots, and we believe in transparency and innovation. Our company ethos is Your Server, Your World. What we mean by that is you paid for the service, and we plan to let you set the limitations on what that hardware can do.

Your Server, Your World

Transparency and Innovation

We at Qonzer will always continue to set trends and push the bar of what this industry should do. Far to long have customers been ripped off by selling false hardware and underdelivering. Charging for slots, maximizing performance you already paid for. The formula is simple. Rent a server from us, you get what you paid for. Nothing less.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great network

Great network, great stability, great support team.
Resolving problems very fast.
Recommended for everyone.

5 November 2024
Unprompted review
QONZER logo

Reply from QONZER

Appreciate the review! Glad we were able to help!
- Support Team

Rated 5 out of 5 stars

Excellent server hosting experience

Qonzer has been a great choice for hosting my Minecraft server. Normally, if you wanted to have 100+ players, you'd need multiple server to share the load but one Qonzer server can handle 100+ players just fine. Their server panel is really good too. I like that I can see all of the server stats in one page. I haven't experienced any downtimes since I've switched to Qonzer a month ago. But I've experienced some DDoS attacks. Good thing their qGuard (DDoS Protection) is really effective. As soon as it detects an attack, it instantly blocks it.

Overall, I highly recommend trying out and switching to Qonzer. It has been a really great experience for me. They are reliable and worth every penny.

24 October 2024
Unprompted review
QONZER logo

Reply from QONZER

Minecraft has been a blast to host!
Looking forward to working with you guys!

Rated 5 out of 5 stars

the service is very good

the service is very good. has helped from the beginning of the installation to the end. and the server quality is good

4 October 2024
Unprompted review
QONZER logo

Reply from QONZER

Hey SAG,

Glad it was a smooth transition! Let us know if you need anything!

Rated 5 out of 5 stars

Path of Brasil Feedback

Path of Brasil Feedback - Qonzer

Hey everyone! 👋

I run the largest Path of Titans server in South America - Brazil. Recently, we made a big comeback after a short break, and I was looking for a company to host our servers. I found a few options, but the prices weren’t worth what they were offering... until I came across Qonzer.

At first, I was a bit hesitant 🤔, wondering if their service was any good. But after chatting with Turion (who I think is the owner, haha), all my questions were answered. He showed me the control panel, let me test the server, and was super helpful. Now we have more than 100 concurrent players every day, and the server is handling it like a champ! 💪

Here’s my honest feedback:

What Qonzer offers:

Top-notch quality service 🔝
Fair pricing 💸
Got questions? They help clearly and quickly 💬
Total transparency — they didn’t hide anything and explained everything clearly ⚙️
And much more! ✨
So yeah, big thanks to the Qonzer team. I’m really happy I made the switch to you guys.

🚀 Path of Brasil

16 September 2024
Unprompted review
QONZER logo

Reply from QONZER

We should bring you on to sell Qonzer. Gonna get me fired!
Glad you are happy with the service!

Rated 5 out of 5 stars

Top Notch communication

Top Notch communication, professionalism, and all together knowledgeable. I would 10/10 Highly recommend to a friend, or business associate. Answered any and all questions we had, it was overall a pleasant experience.

11 September 2024
Unprompted review
QONZER logo

Reply from QONZER

Hey Elizabeth,

Glad that you are happy with your purchase! Please let us know if you need anything further! Great working with you!

Rated 5 out of 5 stars

Honest Qonzer Review

Qonzer is simply great. The best hardware/price ratio I've found, and the customer service (and even other Qonzer users) are always ready to help you either on their discord or on their website. Also today my server was attacked by DDoSers and I was panicking all over the place, but Qonzer team just came and fixed it all for me in 15 minutes. My biggest fear was that i wouldnt understand how to control the server after I bought it, but the qPanel is so easy to use even a noobie like me understood most of it in just minutes. If you're looking to rent a server with powerful hardware, fast connection and great protection against malicious people, I really doubt you can find a better host than Qonzer.

28 August 2024
Unprompted review
QONZER logo

Reply from QONZER

Dominik,
Thanks for the review. We worked very hard to get the best blend of interface and usability on the qPanel! Glad you like it!

Rated 5 out of 5 stars

Great support

After struggling with numerous hosts trying to get ddos stopped, I can honestly say that these guys do their very best to assist.

28 August 2024
Unprompted review
QONZER logo

Reply from QONZER

Harold,

Glad that we were able to stop that issue! qGuard is our flagship. Reach out so we can make sure you are on the best plan! (no charge for an upgrade if needed)

Rated 5 out of 5 stars

Best server provider ever

Best server provider ever, hands down. Best service, best customer care, best layout & best prices. What are you waiting for? Check out Qonzer for the best of the best!

15 August 2024
Unprompted review
QONZER logo

Reply from QONZER

Hey James!
Glad that you agree we are the best of the best!

Rated 5 out of 5 stars

Great game server host

Servers are fast, reliable, and customer support are friendly and happy to help you if you have any technical questions.

Running two clan game servers plus a VPS server for Hell Let Loose - the servers are faster, the portal is better, and it's all cheaper than the other providers our clan has used before. Highly reccomended.

7 August 2024
Unprompted review
QONZER logo

Reply from QONZER

Hey Organic,
Happy to have you guys! Glad everything is running smooth!

Rated 5 out of 5 stars

HONEST REVIEW!

Tbh! This is the most recommendable/reliable hosting site! You will not lose what you paid for! It's all excellent! Everything you need is available. Resources! Support! You'll not lose anything. This might feel like a sugarcoated comment but guys.! Because of their support I happen to love doing this stuff again.! Keep it up! Planning to upgrade soon!

27 July 2024
Unprompted review
QONZER logo

Reply from QONZER

Zackiene,
Did we ever get that upgrade going? Let us know!

Rated 5 out of 5 stars

Simply Incredible. Interpersonal. Fast. Flat Out Amazing Service.

The response times for support are ridiculously fast and leave no room for misunderstanding. That on top of a genuinely great service for incredibly fair prices makes Qonzer 100% better than any other hosting service I have even laid eyes on. Huge shout out to Turion and R6 Swarm for making this the best interaction I have ever had with any company even outside of server hosting! Keep up the stellar work!

24 July 2024
Unprompted review
QONZER logo

Reply from QONZER

The infamous imluckysherman,

Thank you for the review! Glad to see you had a great experience! Keep up the good work!

Rated 5 out of 5 stars

Qonzer is the best :D

If you're looking to host a game server for yourself this is the right place for you, the staff is so kind and helpful so you don't have to worry about customer service. And for performance they are not lying about their CPU/RAM Specifications It's very good for high resource server games. And their prices UNBEATABLE I've owned game servers for 3 years and I can promise you there's no downside at qonzer. This is my first time writing an actual review for a company because what they do for their customer(s) is just the half of this, and it's the least I can do for the things they did for me :)

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Qonzer - The best host I have used.

I recently made the switch to Qonzer for my server hosting, and honestly, it’s been one of the best decisions I’ve ever made! The support team is exceptional—available almost around the clock through live chat or Discord, ready to assist with any questions. From day one, I’ve felt not just like a customer, but a valued member of their community. The server itself runs like a dream—smooth, reliable, and incredibly efficient. Every interaction has left me feeling appreciated and supported. If you're looking for a hosting provider that truly cares, Qonzer is the way to go!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

"QONZER" is the best server company beyond imagination.

"QONZER" is the best server company as far as I know.
Too perfect setup and quick feedback!
They are really the best server companies.
Feedback on the issue is also very fast.
I'm going to come to "QONZER" all the servers I've been using so far.
It's so great that I can't speak.
Don't worry about it and move on to "QONZER"!
It is the number one server management company in the world.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

A great host provider service.

The site itself was confusing at first as a first time user of running a server, but the Qonzer team were quick to help and very informative of what I need to do as well as assisting in setting up my own server.
Prices are very fair for what is being offered, a great host provider choice for those wanting to try running their own server for the first time.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Tried many server host over my time. Qonzer wins.

Tried many server host over my time.

What was great about qonzer was the transparency. It was nice not to have to worry about slots and what the load worry would be like. They give you all the information for you to make a decision about whether you need to upgrade or not.

19 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

In the world of server hosting everything can feel a bit scam-like, and the prices are all varied and the support can be hit or miss, which sort of intimidated me at first.

So happy to say that I've had no issues with this for Qonzer. Great prices, fantastic support, even did a full server migration for us when we were moving from our old provider. I already recommend them to other server owners who are looking to switch, had absolutely no problems!

15 May 2024
Unprompted review

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