Five star service from Micheál and Qmpress. He is the upmost professional and his knowledge and expertise won't be found elsewhere. He is so helpful and the company very efficient in sending out my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Qmpress Ltd. is an Irish-owned company that supplies highest-quality smart-technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and environmentally sustainable. No more waiting for the kettle to boil, and no more realising that the kettle hasn't got enough water. Conveniently fill your cup or pan directly from the tap, and save time and effort. Boiling hot water taps streamline your worktop, and dispense either cold or boiling-hot filtered water, or cold and hot water directly from the mains water supply. Therefore you have one tap that replaces not just the kettle, but traditional kitchen taps too! It's perfect if you desire a minimalistic, contemporary kitchen, or have limited worktop space in your kitchen.
Unit 16, KTI Centre, Killarney, Co. Kerry, Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a small issue with our kitchen tap and I contacted Michéal, who sent Alan to fix it within a couple of days! Very helpful and professional. Great customer service! Thank you both Alan and Michéal.
I had two taps in my kitchen, a regular tap and a water filter. I replaced both with the Qmpress 4in1. I love the new look it gives but mostly the convenience for baby bottles, cooking and coffee when I'm running out the door. I couldn't recommend the company enough and their customer service.
Excellent product and even better customer service. Can't recommend highly enough.
Needed help to restart the QTap due to a power cut and Michael provided all the help I needed. He then went and sent me a
video so that if I had all the information to hand if I get another power cut. Top marks Michael.
Amazing service from Qmpress!! Exceptionally effective and efficient product, everything you need all in 1. Can never go back! Product always performing perfectly! Even after purchase costumer service is still top notch. Would highly recommend the instaboil 4 in 1 tap!!
I have had this tap for over 2 years now. I would be lost without it. The convenience of instant boiling water is fantastic. It has given no trouble and when asked the company came out to service it. Top class.
Great customer service. Two filters went missing due to the delivery company, no fault of QMPress. Micheal followed it up on my behalf and sent out replacement for the items missing!
Hi, we had a little problem with a washer on our tap. I rang Qmpress and they were very obliging on the phone and arrived to us within a week or so. They replaced the washer with no charge. We were very happy with the service. Thank you lads
I purchased my tap 6 months ago and I’m delighted with it. Customer service is 100%. Prompt and efficient response from Micheal any time I contacted him.
I would definitely recommend Q impress tap.
Bought a tap and sink from Qmpress and I am very impressed with the quality of the product and the customer service. Couldn’t recommend more
Thank you Micheál for your outstanding customer service following our purchase of the 4 in 1 boil tap. Micheál and Alan's passion and knowledge of their product make their taps the best on the Irish market. Thanks lads.
Following the recent power outage we developed an issue with our 4 in 1 boiling tap from QMpress, I got in touch with Micheal by email, and he got straight back to me over a weekend to acknowledge the issue. A replacement part was delivered the next working day, and all installed with no issue. Best customer service I've had in a long time. A pleasure to deal with.
Excellent customer service. Had a problem which was sorted within a day. These guys really know how to run a business properly. Highly recommend!
Bought our 4 in 1 boiling tap from Qmpress Dec 24 and couldn’t be happier with the system. Having seen and used other similar products we are definitely happy we went with this one. But what was even more satisfying was the customer service from these guys. Having just finished building a house we’ve seen it all in terms of quality of service from different suppliers at this stage, and lots of it leaves much to be desired. Micheál and Qmpress were a welcome change though. Immediate contact and went above and beyond. We had an issue where we couldn’t work the tap properly due to the way the countertop suppliers had done their installation. This had nothing to do with the tap or Qmpress but Micheál was out to the house within a couple of days and sorted it himself. These guys are a pleasure to deal with.
Bought our new QMpress from Michael in October ‘23, brilliant system and delighted with it for all it does, instant hot water, filtered water and hot and cold from the tap. Slight technical issue on New Year’s Day, I sent an email and wasn’t expecting a reply back until the working week began, however Michael contacted me via WhatsApp on New Years Day and the issue was resolved promptly accompanied by a very easy to follow video.An excellent after sales service and I couldn’t recommend QMPress highly enough.
The tap looks nice and works well. I purchased my tap a long time before we moved in to our new house but a short phonecall to Michael helped to set it up and I had my first cup of tea in no time. I am very happy with the product and service.
This must be the best purchase I have made in many years.
During a visit to the Ideal Homes Show, we came across the stand displaying the instant hot water heaters and my wife was asking some questions including “can I make tea straight from the tap” and as we were amongst the first in on day one Micheal replied “if you give me a second I have tea bags and milk here and you can see for yourself how good it can make tea”, and sure enough it made a great cup of tea. I had already said I would only consider one of the boilers if I could get rid of the kettle as it is always on the gas in our house. So we ended up buying one and have never looked back, this is one of those items you never thought you needed until you got one and now you just can’t live without it. Something else I found was we have a gas hob and electric oven as I like to cover all eventualities, and I use the large cylinders which normally last six months, Since we started using the boiler the cylinder lasted a full year and four days and as I am on my second one since getting the boiler I am on track for the same again. Now I know I have had electricity costs but honestly there was no notable increase in the ESB bill so for me it was a win win. This boiler is very well insulated and only cuts in occasionally to top the temperature up a few degrees.
Another thing I found was great customer service, ring for advice or replacement filters there is no messing about, the lads know their stuff and can answer straight away and don’t have to check with another department, need filters there in the post that day. There’s a lot to be said for this sort of service as nowadays you only seem to be able to chat to a bot which is not programed to answer technical questions.
We recently had a power cut during storm Daragh which left us without power for about 28hrs. It was like having a hand tied behind your back trying to get things done without it.
I don’t tend to review products until I have a chance to put them through their paces, in this case it has taken a little longer as when I tried the first time something went wrong with the website, and I lost the review, the second time I tried my wi-fi threw a wobbler and again I lost it. At this stage I put on the long finger, and it stayed there until now.
Have installed qm press 4 in 1 in our new house. Not only impressed with the tap, their customer service is amazing.
We have been using the qmpress tap since December 2022, it's definitely one of the best purchases we made for the house, so quick and convenient and economical to run we wouldn't be without it. Alan and Micheal are so helpful, and quick to resolve any issues, the best customer service we have come across in a long time. Highly recommend qmpress
Great friendly crowd to deal with, their customer service is second to none.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.