Qmpress Reviews 

122
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting how these reliable boiling water systems significantly improve daily kitchen routines. Consumers also highlight the remarkably helpful and efficient customer service team, praising their prompt responses and expert guidance during installations. Some people also noted that water filters require regular maintenance and replacement after several months of use. Reviewers appreciate that the friendly staff is always approachable to assist with troubleshooting, ensuring that any minor issues are resolved quickly and smoothly. People find great reassurance in dealing with a local brand that offers reliable aftercare support long after the initial purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Customer service

People report positive experiences with customer service, highlighting an efficient and supportive team that... See more

Staff

Users describe positive interactions with staff, highlighting their professional and knowledgeable approach.... See more

Service

Clients share appreciation for the service, highlighting professional support and straightforward... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products exceed expectations and feature an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star service from Micheál and Qmpress. He is the upmost professional and his knowledge and expertise won't be found elsewhere. He is so helpful and the company very efficient in sending out my... See more

Company replied

Rated 5 out of 5 stars

Hugely impressive customer service from the team at Qmpress. We had an issue caused by another contractor on our kitchen renovation. Qmpress could have shrugged their shoulders but no they went above... See more

Rated 5 out of 5 stars

We've had the Qmpress for a number of years. We love it. The main reason we decided to get this tap was the addition of the filtered water option. Water tastes lovely. Over the years I've contacted th... See more

Rated 5 out of 5 stars

Quick shipping and easy to set up. CO2 cartridges are easy to source. The detachable bottle with cap is a bonus for hitting the road fast after charging the water. No more dragging 500ml and 2l bottle... See more

Company replied


Company details

  1. Plumbing Supply Store

Written by the company

Qmpress Ltd. is an Irish-owned company that supplies highest-quality smart-technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and environmentally sustainable. No more waiting for the kettle to boil, and no more realising that the kettle hasn't got enough water. Conveniently fill your cup or pan directly from the tap, and save time and effort. Boiling hot water taps streamline your worktop, and dispense either cold or boiling-hot filtered water, or cold and hot water directly from the mains water supply. Therefore you have one tap that replaces not just the kettle, but traditional kitchen taps too! It's perfect if you desire a minimalistic, contemporary kitchen, or have limited worktop space in your kitchen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and helpful

We had a small issue with our kitchen tap and I contacted Michéal, who sent Alan to fix it within a couple of days! Very helpful and professional. Great customer service! Thank you both Alan and Michéal.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer service

I had two taps in my kitchen, a regular tap and a water filter. I replaced both with the Qmpress 4in1. I love the new look it gives but mostly the convenience for baby bottles, cooking and coffee when I'm running out the door. I couldn't recommend the company enough and their customer service.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Needed help to restart the QTap due to…

Needed help to restart the QTap due to a power cut and Michael provided all the help I needed. He then went and sent me a
video so that if I had all the information to hand if I get another power cut. Top marks Michael.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Qmpress!

Amazing service from Qmpress!! Exceptionally effective and efficient product, everything you need all in 1. Can never go back! Product always performing perfectly! Even after purchase costumer service is still top notch. Would highly recommend the instaboil 4 in 1 tap!!

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Two filters went missing due to the delivery company, no fault of QMPress. Micheal followed it up on my behalf and sent out replacement for the items missing!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Washer replaced

Hi, we had a little problem with a washer on our tap. I rang Qmpress and they were very obliging on the phone and arrived to us within a week or so. They replaced the washer with no charge. We were very happy with the service. Thank you lads

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Replacement part delivered quickly

Following the recent power outage we developed an issue with our 4 in 1 boiling tap from QMpress, I got in touch with Micheal by email, and he got straight back to me over a weekend to acknowledge the issue. A replacement part was delivered the next working day, and all installed with no issue. Best customer service I've had in a long time. A pleasure to deal with.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Unmatched customer service

Bought our 4 in 1 boiling tap from Qmpress Dec 24 and couldn’t be happier with the system. Having seen and used other similar products we are definitely happy we went with this one. But what was even more satisfying was the customer service from these guys. Having just finished building a house we’ve seen it all in terms of quality of service from different suppliers at this stage, and lots of it leaves much to be desired. Micheál and Qmpress were a welcome change though. Immediate contact and went above and beyond. We had an issue where we couldn’t work the tap properly due to the way the countertop suppliers had done their installation. This had nothing to do with the tap or Qmpress but Micheál was out to the house within a couple of days and sorted it himself. These guys are a pleasure to deal with.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Bought our new QMpress from Michael in…

Bought our new QMpress from Michael in October ‘23, brilliant system and delighted with it for all it does, instant hot water, filtered water and hot and cold from the tap. Slight technical issue on New Year’s Day, I sent an email and wasn’t expecting a reply back until the working week began, however Michael contacted me via WhatsApp on New Years Day and the issue was resolved promptly accompanied by a very easy to follow video.An excellent after sales service and I couldn’t recommend QMPress highly enough.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service.

The tap looks nice and works well. I purchased my tap a long time before we moved in to our new house but a short phonecall to Michael helped to set it up and I had my first cup of tea in no time. I am very happy with the product and service.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

This must be the best purchase I have…

This must be the best purchase I have made in many years.
During a visit to the Ideal Homes Show, we came across the stand displaying the instant hot water heaters and my wife was asking some questions including “can I make tea straight from the tap” and as we were amongst the first in on day one Micheal replied “if you give me a second I have tea bags and milk here and you can see for yourself how good it can make tea”, and sure enough it made a great cup of tea. I had already said I would only consider one of the boilers if I could get rid of the kettle as it is always on the gas in our house. So we ended up buying one and have never looked back, this is one of those items you never thought you needed until you got one and now you just can’t live without it. Something else I found was we have a gas hob and electric oven as I like to cover all eventualities, and I use the large cylinders which normally last six months, Since we started using the boiler the cylinder lasted a full year and four days and as I am on my second one since getting the boiler I am on track for the same again. Now I know I have had electricity costs but honestly there was no notable increase in the ESB bill so for me it was a win win. This boiler is very well insulated and only cuts in occasionally to top the temperature up a few degrees.
Another thing I found was great customer service, ring for advice or replacement filters there is no messing about, the lads know their stuff and can answer straight away and don’t have to check with another department, need filters there in the post that day. There’s a lot to be said for this sort of service as nowadays you only seem to be able to chat to a bot which is not programed to answer technical questions.
We recently had a power cut during storm Daragh which left us without power for about 28hrs. It was like having a hand tied behind your back trying to get things done without it.
I don’t tend to review products until I have a chance to put them through their paces, in this case it has taken a little longer as when I tried the first time something went wrong with the website, and I lost the review, the second time I tried my wi-fi threw a wobbler and again I lost it. At this stage I put on the long finger, and it stayed there until now.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Best product we purchased for home

We have been using the qmpress tap since December 2022, it's definitely one of the best purchases we made for the house, so quick and convenient and economical to run we wouldn't be without it. Alan and Micheal are so helpful, and quick to resolve any issues, the best customer service we have come across in a long time. Highly recommend qmpress

11 December 2024
Unprompted review

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