Qdrsolicitors Reviews 

Terrible company. Unhelpful rude staff. Fake information. Take months to reply to correspondence. Money grabbing. Unreliable.

If I could give this company a zero I would. Apparently I left a forecourt petrol station without paying. How was that even possible when I went inside the petrol station to make other purchases. Apparently the payment didn’t go through, how is that my fault. I paid in good faith. Fast forward 6 weeks, I get a letter from this company saying I haven’t paid. I tried to explain this to two very irritating young ladies who spewed out the companies position on the matter. I had asked to speak to a manager. Not told on first call this could take up to 3 days for return call. Second lady did tell me this, what good is this. Company are just a big money pit who can suck the life out of any individual dealing with them.

Ashchurch Garage failed to charge me for petrol even though I went into the shop and purchased a sandwich and told them which fuel pump I used. The garage failed to add the fuel and I did not check that they had as I simply swiped my card. Then I got a letter from these people. There was a 2 hour difference between me going to the garage and apparently driving off without paying. I found the food item on my credit card statement and immediately went in and paid the difference for the petrol money. The garage assistant said the matter was over, but today I get a threatening letter from this firm asking me to pay £53.01 within 7 days or risk prosecution. It includes an £18.00 processing fee. It is impossible to get through to these people on the phone. I deeply resent the implication of dishonesty and the fact that I am expected to go through my files and produce proof of payment. I am annoyed that paying at the Shell garage hasn't cancelled the debt which was incurred through their mistake not mine. I shall have to take this up with BP. This firm is clearly suspect and I think I will report it if there is a mechanism to do so. Clearly I now feel harrassed by them and would like them to desist as there is no debt.

Scam , asked me to pay for drive off which I haven't done

Simply corrupt! I had the misfortune of receieving one of their letters over an parking charge I refused to pay.

They sent me a letter which was full of lies and inflated charges!

1) Firstly they told me the unpaid invoice was a debt! WRONG. Its not a "debt" until a court judge deems it to be.

2) They told me their clients were "LOOKING TO SECURE A C.C.J (COUNTY COURT JUDGMENT)" against me. WRONG!!! A CCJ can only be "secured" against someone if the matter is progressed to court and the defendant fails to engage, or loses in court then fails to pay before a deadline or misses a payment plan then only then can a CCJ be applied!

3) Lie No.3 was that they would send bailiffs round! Bailiffs can only be sent over if the case has gone to court and the criteria in the above example is met and a warrant is applied for after certain criteria for debts over £600 is met.

4) They told me they had taken on my "debt" - parking charges aren't debts and they could not provide me a "Notice of transfer" regarding this so-called "debt".

5) The disputed parking charge invoice was for £100 and they jacked the fee up to £170. This is DOUBLE RECOVERY. When a debt is taken on it is taken on at Face Value and the agent takes up an arrangement with the creditor - the costs are not to be added on at the consumers expense!

They say the the BPA allows them to do this - but is not lawful and is not covered by statute law. The BPA is not a government dept nor is a regulatory body. It is just a trade associate for carpark companies. QDR are working as a no win no fee service to the parking industry.

SO REPORT THEM TO SOLICTORS REGULATION AUTHORITY if you receive anything from them and do not engage. Send a Subject Access Request ASAP as they will delete your details very quickly.

A disgusting and disgraceful company that should not be allowed to trade. After providing evidence that I was requested to be at the venue BY THE LAND OWNER as a contractor (key worker during lockdown) these parasitic imbiciles ignored everything that was put to them. Happy for me to collect a CCJ without a second thought they were not in the slightest bit concerned that I was fully entitled to be there. It was only when they realised that I would be in court with the evidence that they backed down like the cowards that they are.

AVOID!
Shocking service
Staff are terrible

I am not sure how QDR are allowed to operate in the way that they do. Received a rather threatening letter for £10 unpaid fuel with a charge of £18. In the first place the supposed First letter never arrived. Immediately went to the garage and made payment but now QDR say they still can’t see the payment on their system and legal action will be take place on Day 6. The letter states you have 7 days to pay, so why are they are they threatening legal action on Day 6? After numerous calls and emails this is still not resolved.

Absolute scammers! Contacting me on behalf of ncp carparks about unpaid parking, which i have shown proof of payment multiple times, yet still chase me for, i think £180 now and threaten me with bad credit and legal action. Never spoke to so many morons in all my life, not interested in anything except trying to scam money off people. Refuse to listen, all they want is peoples money. If they call you, block them!

JOKE OF A COMPANY
Asked to pay so many times, they obviously don't want the payment? Put the phone down on me time and time again!
If you want my payment you might want to stay on the phone!!!

Should be struck off.

Chasing me for a payment that was offered to be paused, when I offered to pay in full they refused unless they could do an afordability check on me to go through all my finances, absolutly disgusted.

Apparently Lantern had outsourced my debt to these clowns even though I pay Lantern every week, I called to tell them that Mr Lender has recalled my debt from Lantern just out of courtesy and the lady with outrageous attitude told me that further action on the other £71.50 for another company could be a CCJ even though I am paying Lantern every week 😡

Genuinely Shell shocked at the service i have just received from this so called business. Today i receive a letter about an amount unpaid fuel cost of £14.99 which i actually went into the shop for payment, however they say the payment was not successful and they could not make me aware of this yet i spoke to the cashier and went on my way like any normal person would. This also is now 2 months old. I ring these guys up after receiving a threatening letter demanding payment as well as an additional charge of £18. However if i go back to the fuel garage i can just pay the £14.99, However only if done within 7 days. Today is the 10th December and they sent the letter on the 3rd December meaning that is out the window. i made the £14.99 payment and the ldy explained she will get a manager to call me back later in the day. both customer service agents treating me like an absolute criminal, and the customer service from 2 of their members one claiming to be a manager in Rebecca Harris was absolutely disgusting saying if i do not pay we will continue to harass you for payment. What manager says that? and what sort of customer service is that? also what kind of business does all of this? £18 fee for something i was not even aware of and the stress and time wasting the calls i've had today is just ridiculous. I suggest the people above go back and listen to both calls i have had today and close the case and wave the £18 fee for something which is ridiculous especially with the current state the world is in!

Terrible company operating on behalf of RCI Finance, threatening, pushy, irritable staff, that don't listen at all in any way shape of form. Avoid this company they are a disgrace to the legal profession.

Paul Rice and John Duke run this operation which send out threatening legal letters on behalf of a parking firm. The language they use in their letters, imo, is inappropriate. In my opinion they should get a warning from the Solicitors Regulation Authority. If anyone want to do that, they SRA number is 560560.